6. Conference Call Services
Intercall, Webex, Goto Meeting, In-house
▪ Common Features
▪ Ability to Mute / Unmute all lines
▪ Roll Call
▪ Record the Call
▪ Security
7. Collaboration Services
GotoMeeting,Webex, Google Hangout
▪ Sharing Content
▪ Security code
▪ Calling your phone
Applications
BATools (ex. Office Suite products)
Developed product (COTS or custom)
8. Use the FORCE
F – Familiarize yourself with theTechnology
O – Organize and Prepare
9. Prior to the meeting
Identify Attendees
Establish Meeting Agenda / Goals
Include any pre-read materials
Send Meeting Invite
▪ Conference Call #
▪ Participant Code
▪ Security Code (optional)
▪ Collaboration web link
10. MeetingTime
Have Applications open and ready
Have Questions prepared
Invitee List
11. Use the FORCE
F – Familiarize yourself with theTechnology
O – Organize and Prepare
R – Respectful
12. Arrive to the call on time
Mute phone when not speaking
Attempt not to talk over each other
Say name prior to commenting
Be prepared and ready to discuss topic(s)
Keep time contract of conference call
13. Use the FORCE
F – Familiarize yourself with theTechnology
O – Organize and Prepare
R – Respectful
C – Concise
14. Be sure to keep on topic
Parking Lot
Set up another meeting
Do not ramble
15. Use the FORCE
F – Familiarize yourself with theTechnology
O – Organize and Prepare
R – Respectful
C – Concise
E – Engaged
16. Be present to the Call
Do not be working on something else.
17. Use the FORCE
F – Familiarize yourself with theTechnology
O – Organize and Prepare
R – Respectful
C – Concise
E – Engaged
