1. 193 TENBYCHASE DRIVE ? APT. 114K ? DELRAN,NJ 08075
(856)813-0027 ? JMILES18@STUDENT.FDU.EDU
JAMAL H. MILES
OBJECTIVE
To further my career with an organization that will utilize my
management, supervision, and administration skills to benefit
mutual growth and success.
SUMMARY OF QUALIFICATIONS
Able to communicate effectively in diverse environments.
Ability to make sound decisions in stressful environments.
Reliable and detail oriented team player.
Professional integrity, strong moral courage and discipline.
WORK OF EXPERIENCE
03/2013-08/2014 Shoprite Ravitz Family Markets N.J.
Assistant Store Director
Maintained total store conditions, including sale item availability,
pricing, freshness of product, safety and sanitation.
Controlled inventory loss and gross profit by department.
Established and controlled budgets, profitability and labor expense.
Promoted customer relations and satisfaction.
Promoted associate satisfaction through education, training,
communication, recruitment and retention.
Kept on top of industry trends and helped to position company against
competitive threats.
07/2012-03/2013 Shoprite Ravitz Family Markets N.J.
Loss Prevention Store Detective
Responsible for the overall Loss Prevention Program relevant to the
prevention, apprehension and prosecution of shoplifters. Assisted
company Loss Prevention staff conducting various investigations.
Assisted store management with security issues. Prepared and
submitted reports involving investigations and Loss Prevention
matters. Participated in internal company investigations. Testified at
legal and court proceedings on behalf of the company. Participated
in maintenance of LP and safety programs. Conducted loss
2. prevention audits. Detect, investigate and reported hazardous
workplace incidents and issues. Provided store support by
promoting LP and safety awareness. Provided LP training to store
staff.
09/2006-08/2009 Dept. of Law & Public Safety Bordentown,
N.J.
Senior Correctional Officer
Able to exercise all powers/rights of a law enforcement officer in
criminal matters and function as an officer for the detection,
apprehension, arrest, custody, and prosecution of offenders against
the law. Prepare reports. Maintain records and files. Performed
regular patrols and surveillance activities of assigned areas,
grounds, and buildings. Able to utilize firefighting equipment and
adhere to stipulated emergency procedures.
09/1999-06/2005 U.S. Army National Guard Cherry Hill, N.J.
Forward Observer
Protect nation during periods of war and maintain peace and order
during times of martial law or civil disobedience.
05/2004-07/2005 Camden County Health Service Center
Blackwood, N.J.
Security Officer
Monitor client activity. Daily inspections conducted to include
constant surveillance of grounds and promote safety.
10/2003-05/2004 GAP Inc. Moorestown, N.J.
Loss Prevention Investigator
Created partnerships with employees to create an open
environment. Conducted theft surveillance to identify theft issues.
Inspected compliance to front-end controls to include daily audits.
09/2001-09/2003 SEARS Co. Moorestown, N.J.
Asset Protection Agent
Promoted and communicated emergency/ safety procedures.
Reviewed all media and matched up discrepancies to daily media
audit log. Reviewed over/short chart daily in order to monitor
shortage trends. Identified possible trends via CCTV.
EDUCATION
Major: Homeland Security-Certified Public Management & Leadership
School: Fairleigh Dickinson University
Location: New Jersey
Degree: Masters of Science
3. Major: Individualized Studies- Criminal Justice
School: Fairleigh Dickinson University
Location: New Jersey
Degree: Bachelors of Arts
Major: Criminal Justice & Liberal Arts
School: Burlington County College
Location: New Jersey
Degree: Associates of Science & Associate of Arts
HONORS AND ACTIVITIES
Police Training Commission Certificate
One Army Achievement Award
Phi Theta Kappa Member
Order of the Sword & Shield Member
T.E.A.M. Module Award
Management Essentials/Effective Communication
Dale Carnegie Human Relations Training
Reid Technique of Interview & Interrogation
LANGUAGES
English
REFERENCES
Available on request