2. Think Automation First
Agility to drive sustainable HR innovations
November 22, 2019
ferdie.macatangay@uipath.com
Country Manager, UiPath Philippines
3. 3
You Face Pressure From Many Sources
New technologies
Growth
Customer expectations
Cost pressure
Technology and
process optimization
Outsourcing
Market saturation
Compliance
and regulation
4. 4
The HR Transformation Challenge:
Attract and retain the best talent, while maintaining operational excellence
Drive Employee Engagement
Enhance Talent Targeting
Implement Individualized Employee
Development Plans
Ensure a Fully Compliant Workforce
Roll-out Aggressive Upskilling
Programs
Build a Thriving Culture
Maintain or Reduce Budget
Improve Employee
Revenue Contribution
Modern and Upskilled
Workforce
Reduce Employee
Turnover
Shifting Employee
Workplace
Expectations
Dynamic Market
Climate
Accessibility of New
Technology
HR PrioritiesMarket Realities Business Demands
5. 5
Yet Your Core Priorities Stay the Same
Increase revenue
& lower costs
Improve customer
satisfaction
Increase employee
engagement
Reduce compliance
risk
6. 6
Where would
data centers
be without
Where would the
business world
be without
Where would
software
be without
Where would
Salesforce
be without
Where would
Uber
be without
Where would
Amazon
be without
Mainframe PC GUI CloudMobileInternet
Previous Eras of Technological Disruption
7. Automation is the
Next Disruption
of Work
“Coming over the horizon is a new
wave of opportunity related to the
use of robotics, machine learning,
and AI. Companies that deploy
automation technologies can realize
substantial performance gains and
take the lead in their industries,
even as their efforts contribute
to economy-level increases
in productivity.”
McKinsey Global Institute
2017
7
8. 8
How Will Automation Impact Your
Business?
of organizations say that automation
kickstarts digital transformation*93%
*The Economist “Advance of Automation” Survey available at automationfirst.economist.com
9. 9
What Can Automation Do for You?
Robotic Process Automation Customer Outcomes
Accelerate Benefits From Digital
Transformation
Improve Customer
Experience
Reduce Compliance
Cost & Risk
Increase Employee
Satisfaction &
Engagement
Emulates a person by executing
manual, repetitive tasks
Makes decisions based on set
rules
Seamlessly integrates with existing
applications
10. 10
Automation First for Human Resources:
Enabling HR to become employee experience architects
automating the operational tasks that
weigh your team down
Onboarding, offboarding, applicant screening, compliance
reporting, salary administration, data management and
cleansing, cross-system reporting
Reclaim your team’s time to focus
on Employee Experience
Employee engagement, talent optimization,
workforce reskilling, retention, culture change
and organizational digital transformation
by…
11. 11
Adopting Robotic Automation for Human Resources
HR Efficiency
Enable HR
Professionals to be
more efficient in their
everyday tasks
through robotic
process automation
HR Effectiveness
Empower the HR
function to focus on
improving the
employee experience
through automation of
mundane tasks
Accelerating Human
Achievement
Drive digital employee
transformation, focused on
culture, cross functional
alignment and individual
effectiveness
12. 12
Connect to
system APIs
Move files
and folders
Open emails
and attachments
Make calculations
Log in to any application
Extract content from
documents, PDFs, emails
and forms
Read and write
to databases
Scrape data
from the web
What Can Software Robots Do?
Here are some of the tasks that can be easily handed over to Robots
13. 13
Anything That Can Be Automated, Will Be
Finance Supply Chain IT HR Customer Services
• Process-to-pay
• Order-to-cash
• Record-to-report
• Inventory management
• Demand & supply
• Planning
• Invoice & contract
• management
• Server & app
monitoring
• Routine
maintenance &
monitoring
• Payroll
• Onboarding &
offboarding
• Benefits
administration
• Address change
• Password reset
• Payments
• Scheduling
appointments
• Order modifications
14. 14
What processes should I automate?
A guide to choose the processes best fit for
automation
Highlymanualand
repetitiveprocesses
Rulebasedprocesses Lowexceptionrate
Processeswithstandard
readableelectronic
Inputtype
Highvolumes
Changeableprocessing
methodorsystem
change
Automationsavings Matureandstable
processes
15. 15
Human Resources Process Heatmap
Create HR Strategy
and Processes
Recruit and Onboard
Employees
Train and Develop
Employees
Manage Employee
Performance
Compensate and
Reward Employees
Manage HR
Helpdesk
Offboard
Employees
High Automation Potential
Medium Automation Potential
Low Automation Potential
Attended Robot Potential
Develop and extend
offer
Manage employee
career development
Screen candidates
Manage new hire
orientation and
training
Create and post job
descriptions
Manage hiring plans
Manage employee
placement services
Manage rewards and
recognition
Set up new hires in
the systems
Manage
compensation
Manage employee off-
boarding
Source candidates
Manage employee
performance
Service employee
inquiries
Manage compliance
Solicit employee
feedback
Manage pre-
employment
verification
Manage time &
attendance
Manage benefits
administration
Create and manage
reports
Create and manage
reports
Create and manage
reports
Create and manage
reports
Create and manage
reports
Create and manage
reports
Evaluate and update
training materials
Develop HR strategy,
processes, and policies
Develop train
strategy, processes,
and policies
Develop comp. and
reward strategy,
process and policies
Develop performance
mgt. strategy &
policies
Develop HR helpdesk
strategy, and
processes
Develop offboarding
strategy, and
processes
Identify staffing
needs
Design learning
content
Benchmark
compensation against
industry standards
Develop
compensation model
Review training
materials
Develop and train
existing employees
Select candidates
Develop hiring plans
Develop engagement
strategy
Define and nurture
culture
Onboard new hires
16. 16
What is preventing your HR team from transforming?
Managing human
intensive request
processes for payroll,
benefits and
compensation
Too much time
answering frequent
questions about the
same subjects and
working on repetitive
HR activities
Bogged down by
common requests
and questions, status
updates and
compliance activities.
Too focused on managing
schedules, tracking attendance
and ensuring compliance of
training mandates.
Talent acquisition
professionals
Benefits
professionals
Employee relations
professionals
HR business
partners
Learning and development
professionals
Manual processing of new
hire paperwork, intensive
interview/onboarding
coordination, managing
data across multiple
HRIS systems
17. 17
Robotic Automation enables HR Transformation
Spend less time sourcing and
assessing candidates and more
time meeting qualified
candidates and attending
talent scouting events.
Focus more on well-
being initiatives
rather than on health
and wellness program
administration.
Focus on developing programs
that prevent issues from
happening rather than
investigating cases after
incidents have occurred.
Participate in
business-unit unique
initiatives they never
would have had the
luxury to attend
before.
Focus on reskilling the current
and future workforces for the
digitally-transformed
enterprise.
Talent acquisition
professionals
Benefits
professionals
Employee relations
professionals
HR business
partners
Learning and development
professionals
Recruiting
Compensation
& Benefits
Employee
Relations
Safety &
Compliance
Learning &
Development
Agile HR Operations
18. 18
Optimizing Human Resources Operations with UiPath
Agile HR Operations
Robots provide
unbiased scoring of
candidates, automate
new hire paperwork
and onboarding
activities.
Robots automate
payroll changes,
updates to benefits
and provide decision
support in developing
compensation models.
Chatbots augment HR
Helpdesk- answer
frequent questions
and perform common
activities (across all
HR, Payroll, Benefit
systems).
Robots detect
compliance and safety
risks, automate
common regulatory
tasks (I-9 submissions,
compliance training
validation).
Robots automate
delivery of learning
materials, assist
managers in building
performance plans,
verify completion of
required training.
Recruiting
Compensation
& Benefits
Employee
Relations
Safety &
Compliance
Learning &
Development
19. 19
The Impact of a Disjointed Onboarding Process
New Hire
Coordinator
IT Admin needs three reminders and forgets
to create a Salesforce ID
1 hour (reminders) + 3 hours (delays) + 1 hour (rework)
+ 8 hours lost productivity
Procurement is late and laptops have to be shipped next day
air for 20 new hires at orientation.
2 hours (shipping work) + 8 hours (remote troubleshooting +
16 hours of lost productivity
for each employee
Facilities needs special security form for an executive to
access the data center.
2 hours (communicate and send form) + potential
productivity issues if executive access is delayed
300+
hours
of lost
productivity
20. 20
Reimaging the Onboarding Experience
Create email
and SSO
accounts
Request Badge
from Facilities
Setup relevant systems
(Salesforce, Slack,
Workday)
“Found 20 new employees in
spreadsheet, begin
onboarding?”
“Yes” “Onboarding complete, send
update email to
new employees?”
“Yes”
21. 21
Banking, Financial Services,
and Insurance
Telecom, Media, and Entertainment
Retail and Consumer Goods
Industrial and High-Tech
Energy
Health Care and Life Sciences
Services
Federal / Public Sector
22. 3000 + Employees3700+ Enterprise customers
Global coverage, local expertise: 30+ offices
Paris
Bucharest
Mumbai
Bangalore
Dubai
Sao Paolo
Houston
D.C.
San Jose
Austin
Bellevue
NYC HQ
Boston
Toronto London
Amsterdam
Munich
Hong Kong
Tokyo
Seoul
Singapore
Sydney
We are UiPath
23. 23
About UiPath
Fastest growing
Enterprise software company in history
5,000+
Enterprise customers
60+
Federal, state,and local governmentcustomers
3,100+
UiPath employees
$1B+ in funding
In Series A (2017),Series B (2018),Series C (2018),
and Series D (2019)
Leading Investors
24. Born Global, Operates Local
Paris Bucharest
Mumbai
Bangalore
Dubai
Sao Paolo
Houston D.C.
San Jose Austin
Bellevue
NYC HQ
Boston
Toronto
London
Amsterdam Munich
Hong Kong
Tokyo
Seoul
Singapore
Sydney
37 offices around the world
Primary UiPath
Office Locations
'AutomationFirst'
Immersion Lab
C u s t o m e r s u p p o r t c e n t e r s i n B u c h a r e s t & I n d i a
P r o d u c t d e v e l o p m e n t c e n t e r s i n B e l l e v u e , B u c h a r e s t , C l u j , a n d I n d i a
“Glocal”
Approach
24
Zurich
Shanghai
25. 25
Your End to End Automation Suite
25
Plan
Scientifically plan
your RPA
implementation,
powered by AI
Build
Democratize the
design and testing of
workflows, from the
simple to the
complex
Manage
Securely deploy
and manage
automations
Run
Robots work with
your applications to
carry
out automations
Engage
The system of
engagement
for humans and
robots
working together
Measure
Align RPA operations
with strategic business
outcomes with
powerful, embedded
analytics
Connect
Explorer Studio Orchestrator Robots Apps Insights
From planning to measuring your automation, everything you need in one platform
26. 26
More Than a Product
Strong ecosystem and enabling technologies
Partner Technologies
We work with what you use
Global Partners
Ready to help you
implement RPA
Forum
Resolve issues fast
Connect Community
Collaborate with
developers & partners
Go! marketplace
Download RPA & AI
reusable components
Academy
Train your RPA team
27. 27
UiPath achieves the highest
and furthest overall position
for its ability to execute
and completeness of vision
A Leader in the 2019
Gartner Magic Quadrant
for Robotic Process
Automation Software
UiPath believes this signals a tipping point
for automation market growth and adoption
This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated
in the context of the entire document. The Gartner document is available upon request from UiPath. Gartner
does not endorse any vendor, product or service depicted in its research publications, and does not advise
technology users to select only those vendors with the highest ratings or other designation. Gartner
research publications consist of the opinions of Gartner's research organization and should not be
construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this
research, including any warranties of merchantability or fitness for a particular purpose.
28. 28Source: ForresterWave™:RoboticProcessAutomation,Q42019
A Forrester Wave Leader
“References report that UiPath will go the
extra mile to meet a client's need and cite
the transparent and innovation culture as
a plus.
They also applaud the low cost of getting
started, the well-organized partner
channel, overall product stability, and
strong security.”
Highest Scores in Current
Offering, and Highest
Possible Scores in Strategy
and Market Presence
29. Before
Required
Capabilities
Metrics
How We
Do It
How We Do It
Better
Proof PointsAfter
How We Do It
Better
UiPath Product Differentiation
ScalabilityRapid Results Path to AI TrustOpen Platform
• Free Try
• Free Training
• UiPath Go! Marketplace
• Largest Tech Partners
• >20,000 active
community
• >100,000 Developers
• 40% faster deployment
• 3-4x faster Studio POC
• 6-9x faster Citrix POC
• Studio for Business
• Automation Cloud
• Robot learning skills
• Drag and drop AI
• Human in the loop
• >10,000 robots in single
environment
• >35,000 robots in
community server
• Attended and
unattended robots
working in tandem
• Defence-grade security
• Veracode
Use Case: AP – Invoice Processing
Editor's Notes
Essentially, any high-volume, business-rules-driven, repeatable process qualifies for automation.
Now that we know what can be automated and why, let’s see how UiPath can help you do that.
A few things to remember:
- We have been open and transparent about our financials, including noting that we crossed $200M ARR in Q119. AA refuses to disclose.
- We recently updated publicly our customer count to over 3,700. (Note, we are over 4,000 today).
- In every market ranking, Forrester Wave, Forbes Cloud 100, Deloitte Fast 500 -- we are at the top position
- And most importantly, customer satisfaction often is mostly a result of employee satisfaction. Our results with Comparably, Inc500 Workplace, speak volumes.
UiPath track record
We are the fastest growing enterprise software company in history
$8M in annual recurring revenue two years ago
Over $200M+ now
Managed growth well
Over 3,700 enterprise customers today
A number of government customers
Over 2,500 UiPath employees
Category leader by every major analyst
Our investors are the best in the world
Top minds in the world
More than the customers and software, UiPath is the best RPA company
Hoping to continue being the best for many years