1. Curriculum Vitae | 2015 Irem Gouveia Ferreira
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IREM GOUVEIA FERREIRA
EXPERTISE:
CULINARY ARTS – PATISSERIE
HOSPITALITY AND HR MANAGEMENT
LAST JOB:
TURKISH AIRLINES FLIGHT ATTENDANT
BACHELOR DEGREE:
LABOUR ECONOMICS AND INDUSTRIAL RELATIONS
PERSONAL INFO
Birth: 20-07-1985
Gender: Female
City: Cape Town
Nationality: Turkish
Email: iremkinik@gmail.com
Cellphone: 0027711047884
Skype: iremkinik
LinkedIn: iremferreira
KEY SKILLS
Culinary Arts: Pastry and Sugar craft
Human Resources Management
International Flight Hosting and Customer Service
Food and Beverage Preparation and Serving
Logistics and Quality Control
Event Promoter
Public Relations
Emergency, Safety and Fist aids Operations
INTRODUCTION
As a disciplined and very motivated hospitality professional, social challenges appeal to me as my
calling for a career in Culinary Arts grows. Therefore I seek an opportunity to develop expertise in
Cooking and Serving Excellent Food worldwide.
As a travelling person I have seen a lot of the best of culinary arts and always dreamed of opening
my own bakery, becoming a professional Pastry Chef.
And I have one motivation: I believe your success means my success.
So I guess we seek something in common.
ACCOMPLISHMENTS
Currently I’m taking the opportunity to develop knowledge and practice at a prestige culinary arts
school in Cape Town with a top-rated baking and pastry programme.
Soon I will hopefully have Capsicum Culinary School´s CITY & GUILDS Diploma in Patisserie.
Obtaining this Diploma will assist me in becoming a specialist in your field of pastry, breads or
baking to create my own masterpieces, as I already have proven during practical challenges and
competitions.
All my life I had this wish within me and now I finally have opportunity to become a Chef, which
made me change my professional and life projections and ambitions.
For the last years to date I have developed a career as a flight attendant at Turkish Airlines, hosting

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international passengers, managing food and beverage services as well as logistics and resources
for airplane flights. Aside, I have always taken some opportunities to work directly in food
preparation in the hospitality industry, working as a Cook at a few family restaurants in Turkey and
Portugal. I have got know-how and basic skills in Culinary Arts also from specialized Cookery
international workshops, mostly from Western Europe, in Istanbul.
Previously I hosted and worked as a PR at some national and international events in Istanbul. I now
have the dream and aspiration to become a Professional Chef and master the Art of Cooking
anywhere in the world.
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WORK EXPERIENCE
Position: Trainee @ Capsicum Culinary School
From February 2015 to date
Responsibilities:
| Prepare, Cook and Finish Pastry Products
| Prepare, Cook and Finish Cakes, Biscuits and Sponge Products
| Prepare, Cook and Finish Dough Products
| Prepare, Cook and Finish Hot Desserts and Puddings
| Prepare, Cook and Finish Cold Desserts
| Sugar craft
Position: Flight Attendant @ Turkish Airlines
From March 2012 to April 2013
Responsibilities:
| Safety and comfort of passengers
| Emergency, Safety, First-aid and Comfort Operations
| Assist to the boarding process
| Managing food and beverage services
| Ensuring the safety equipment is in place and secured
Position: Flight Attendant @ Sunexpress
From 5th November 2009 to 15th January 2012
Responsibilities:
| Air hosting and Passenger Service Operator
| Emergency, Safety, First-aid and Comfort Procedures
| Cabin Crew Management
| Food and beverage Logistics Control
| On board sales
Position: Kitchen Assistant @ Tugbis Manti Restaurant
From 2004 to 2008 (only in summer holidays)
Responsibilities:
| Cooking
| Helping food preparation
| Serving
| Hosting
Position :PR, Host and Promoter
Summers of 2004, 2006 , 2007
Business: Events production
Responsibilities: As a freelancer, host and promoter, I was responsible for:
| Pre and post event production details
| Event promotion

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| PR activities
| Production assistance
______________________________________________________________________________
EDUCATION
CITY & GUILDS Diploma in Patisserie
From February to date
Institution: Capsicum Culinary School @ Cape Town, South Africa
Qualification:
City & Guilds – Diploma in Patisserie
City & Guilds - Food Safety in Catering
City & Guilds – Certificate in Sugarcraft Level 2
City & Guilds - Level 2 Award in Employability - Personal Development
Capsicum Certificate of Attendance
Major Skills acquired:
| Sugar craft
| Prepare, Cook and Finish
Pastry Products
Cakes, Biscuits and Sponge Products, Dough Products,
Hot Desserts and Puddings and Cold Desserts
| Developing Design Ideas
| Sampling Ideas and Techniques in Sugar Mediums
| Royal Icing Techniques
| Decorate a Cake with Sugarpaste
| Decorate Tea Fancies
| Create a Botanical Sugar Floral Study
| Create a Wired Sugar Floral Spray
| Marzipan Modelling
| Decorative Techniques using Chocolate
| Safety at Work
| Food Safety in Catering
Bachelor Degree: Labour Economics and Industrial Relations
Qualification: 2.47 (0-4)
From September 2004 to June 2009
Institution: Sakarya Universitesi*
Major Skills acquired:
| Human Resources Management
| Labour Economics
| Industrial Economics
| Labour Law
| Social Policy and Social Security
*From September 2008 to March 2009
Institution: Superior Education Institute of Coimbra (ESEC), Portugal
Erasmus Program for International Academic and Cultural Experience in Portugal
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PERSONAL SKILLS
Mother Language: TURKISH
Other Language(s) Speaking Listening Writing
English Proficient Advanced Proficient
Portuguese Conversational Basics Basics

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_________________________________________________________________________________________________________
SOCIAL AND COMMUNICATIONAL SKILLS
| Natural social person
| Host, customer service specialized
| Event spokesperson
| On and offline communicator
________________________________________________________________________________________________________
ORGANISATIONAL SKILLS
________________________________________________________________________________________________________
COMPUTER SKILLS
_________________________________________________________________________________________________________
OTHER SKILLS and ADDITIONAL INFORMATION
| Home cooking creative
| Turkish cuisine recipes experimentalist
| Outdoor sports practicing
| Volunteer for environmental and social causes
| International travelling and cultural experience (Almost all European Countries)
________________________________________________________________________________________________________
DRIVING LICENCE
| B and B1
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CERTIFICATES
| Certificate of Employment – Sunexpress, Turkish Airlines
| Sakarya Universty Diploma
| Travel Retail Training and Sales Training Programme Certificate
| English Language – welcoming and hosting
| Educator of Education Certificate
| Team leadership
| Objective driven
| Task and time focused
| Detail oriented
| Microsoft Office™ tools (word, excel, ppoint…) proficient user
| Internet and mobile advanced user
| Social Media and blog operator