Intellinet advanced Warranty management System connects manufacturers, distributors, dealers and customers to improve warranty management by standardize warranty processes, reducing warranty costs and improving product quality.

1. How Organizations Can Drive Themselves To
Earn Revenue And Reduce Warranty Cost

2.  Manual Warranty Claim Process
 Not able to recover claims
 Recover the cost involved in the warranty
 Complexity In Claim Registration
 Verifying Returned Parts

3. By Adopting
Extended
Warranty
Return Material
Authorization
Warranty
Claim
Management

4. Intellinet advanced Warranty management System
connects manufacturers, distributors, dealers and
customers to improve warranty management by
standardize warranty processes, reducing
warranty costs and improving product quality.

5. • Lack of Integration among OEM and supplier properly.
• Time Consuming warranty claim process
• OEMs lack vital data needed to calculate actual
warranty cost.
• OEMs receive unwanted claim request
• OEMs unable to adopt latest changes in business.

6. High Warranty
Cost
Missed
Revenue
Unreliable
Customer
Service
Untrustworthy
Product

7. 1. Warranty Registration
2. Claims Processing
3. Supplier Recovery
4. Parts Returns
5. Extended Warranty
6. Service Contracts

8. 1. Industry-leading analysis to actively identify issues
2. Anticipate service needs and identify fraud claims
3. Helping manufacturers to limit warranty exposure
directly
4. Dealer And Supplier Management
5. Campaign Management
6. Integration with 3rd party API

9. Increased
Revenue
Improve
Customer
Satisfaction
Flexibility
Unify Warranty
Lifecycle
Transparency
Change
Automation

10. Claim Analysis
Partners
Feedback
Accept And
Validation
Master Data
Validation
Smooth
Documentation
Flow
Status Tracking
Quality
Feedback
Reimburse
Approved
Amount
Return Material
Authorization

11. Increased Brand
Value
Lowered Claims

12. Product Performance
Product Performance
Customer Experience
Product Performance
Customer Experience

13. Customer Retain
Rate
• 85% (With Warranty
Software)
• 55% (Without
Warranty Software)
Renewed Service
Contracts
• 75% (With Warranty
Software)
• 45% (Without
Warranty Software)
Issue Resolved
• 80% (With Warranty
Software)
• 60% (Without
Warrant Software)

14.  Audit Trail For Pre-Approval Claim
 Dealer Master
 Define Product Rates And Labour rates
 Restricted Access To Users
 Advance Policy Administration Attributes
 Return Material Authorization
 Delete record functionality to help user know about the
deleted claims

15.  Interactive Dashboard
 Claim Tracking
 Customer Record Maintenance
 Live Order Tracking
 Pre-Approval Claim Request
 Support Through Service Request
 Easy Parts Return
 Auto mail notification for drafts, pending claims etc.
 Auto Generation Of Supplier Claim
 Comment Option For Effective Communication

16.  Multi Country
 Multi Lingual
 Multi Claims Handling
 Easy Integration With EPC and Other Modules
 Restricted Access To Users
 Technical Bulletin & Distribution centre Bulletin
(DCB)

17.  Mobile App For OEMs
 Mobile App For Dealers
 Available For Window, iOS And Android Platform
 Fully Responsive
 Also Works On Older Version Of Mobiles

18. Reach Us At www.intellinetsystem.com