HeraeusCare is a secure automated system that creates customized clinical pathways for patients. It assigns patients to clinical pathways, monitors their pre-operation progress by approving tasks and rescheduling operations. The system also monitors patient recovery progress by tracking PROM scores and allowing doctors to chat with patients. Feedback shows the system reduces pre-operation phone calls by 80% and has a 90% recommendation and usage rate. Patients feel in control of their progress and safe. Hospitals say it enables treating international patients remotely and easily changing surgery dates.
9. SYSTEM FEED BACK
9
-80% pre-op
phonecalls
90 %
Recommendation
HeraeusCare®
Rating
23 min
usage/ day
90%
usage rate
72% coverage
10. PATIENT FEEDBACK
10
You can
control your
progress.
I have never
felt so safe.
Always having a
personal contact
by your side. I
have felt very well
cared for.
11. HOSPITAL FEEDBACK
HeraeusCare® | Heraeus Medical | 2.028.01.202011
We want to treat more patients
from foreign countries.
HeraeusCare enables us to
aktively involve the patients
even though they live far away!
Clinical Lead
Scheduling Team
Scheduling Team
Surgeon
HeraeusCare makes it
extremely easy to change
surgery dates. Long calls
and trying to reach them
now is past!
Our patients are old.
Actively invlolving their
relatives reduces the
burden in patient
education massively!
I have the central overview
of the patient‘s progress.
Last Minute Surgery
Cancellations can now be
reduced.
Closer and better
contact with
patients.
Editor's Notes
What Is HC
A cloud based digital hospital solution combined with a simple patient App.
Together these two components parts make up Heraeus Care.
Patient information is safe with our system, and we meet the highest European standards of Data protection
The hospital system is a live tracking system, highlighting patient compliance throughout the process through a traffic light system
The app is loaded with useful videos and information guiding patients through their care pathway.
The Data is owned by the hospital and stored in a secure server in Germany and a back up system in Holland. The hospital will always own their own data.
How does HC work?
A complete pathway of care in digital format.
Starts at preoperative with patient education and appointment bookings. From Anaesthetic pre assessment to what to do with your pets before surgery
Through to day of surgery information (ie. time to stop medication; time to stop eating and drinking before the operation)
Post operative discharge and instructions for mobilization, elevation, problem reporting
Gathering of patient scoring data on the effectiveness of surgery and using the painscores and mobile data as an early detection system of possible complications. PROMS data is also gathered in this time for further analysis.
All of these aspects are customizable to each Hospital and individual requirements.
Patients can have direct contact with the clinic through the app interface and messaging facility if required. (the feature can be activated/deactivated as per Hospital need). Data collection can be customized depending on what is to be measured. It ensure a higher compliance.
The Hospital HC interface
The hospital dashboard is comprehensive and easy to navigate
Each patient can be tracked live and the data they submit can be seen and assessed in real time.
Doctors and Nurses can track if a patient has not completed a task defined
Calendars for appointments can be viewed
Direct messaging and photographing of wounds can also be included within the system.
Get real time up-to-date insights of your patients progress.