Computerized Physician Order Entry (CPOE): A Case Study Theron Pappas, PhD 11/04/2011 CareTech Solutions San Luis Valley H...
San Luis Valley AHEC Legal Notice
Computerized Physician Order Entry (CPOE): A Case Study <ul><li>Background </li></ul><ul><li>Challenges </li></ul><ul><li>...
CPOE: Background <ul><li>218-bed non-for-profit </li></ul><ul><li>Chicago, IL </li></ul><ul><li>HCIS: MEDITECH Magic </li>...
CPOE: Challenges <ul><li>Physicians not Hospital Employees </li></ul><ul><li>Make Sure You Get in Line Early </li></ul><ul...
CPOE: Challenges <ul><li>Threats </li></ul><ul><ul><li>“ If they force us to do this, I am going to retire”  - MD </li></u...
CPOE: Challenges <ul><li>Threats </li></ul><ul><ul><li>“ If they force us to do this, I am going to retire” </li></ul></ul...
CPOE: Planning <ul><li>Letter from CEO & Administrative Support </li></ul><ul><li>All RNs Trains as Doctors </li></ul><ul>...
CPOE: Implementation <ul><li>Stay Consistent with Your Message & Goals </li></ul><ul><li>Focus on Patient Safety  </li></u...
CPOE: Lessons Learned <ul><li>Administrative Support was Key </li></ul><ul><li>Physician Champion(s) </li></ul><ul><li>Mus...
THANK YOU! <ul><li>Please fill out your evaluations on this talk and leave the completed form in the box next to the door ...
Upcoming SlideShare
Loading in …5
×

Computerized Physician Order Entry: A Case Study

1,310 views

Published on

Dr. Pappas describes the planning, implementation, and lessons learned of a Computerized Physician Order Entry (CPOE) launch at a small community hospital in Chicago, IL. He shares his experience as the director overseeing the project, its challenges and solutions. The goal of his presentation gives administrators, providers, and analysts information on what to expect when trying to implement CPOE and Health Information Systems.

Published in: Health & Medicine, Career
0 Comments
1 Like
Statistics
Notes
  • Be the first to comment

No Downloads
Views
Total views
1,310
On SlideShare
0
From Embeds
0
Number of Embeds
1
Actions
Shares
0
Downloads
23
Comments
0
Likes
1
Embeds 0
No embeds

No notes for slide

Computerized Physician Order Entry: A Case Study

  1. 1. Computerized Physician Order Entry (CPOE): A Case Study Theron Pappas, PhD 11/04/2011 CareTech Solutions San Luis Valley Health Information Technology Symposium, November 4, 2011
  2. 2. San Luis Valley AHEC Legal Notice
  3. 3. Computerized Physician Order Entry (CPOE): A Case Study <ul><li>Background </li></ul><ul><li>Challenges </li></ul><ul><li>Planning </li></ul><ul><li>Implementation </li></ul><ul><li>Lessons Learned </li></ul>
  4. 4. CPOE: Background <ul><li>218-bed non-for-profit </li></ul><ul><li>Chicago, IL </li></ul><ul><li>HCIS: MEDITECH Magic </li></ul><ul><li>Approximately 80 Independent Physicians </li></ul><ul><li>Most Doctors First Introduction to Combining Health Care and Technology </li></ul>
  5. 5. CPOE: Challenges <ul><li>Physicians not Hospital Employees </li></ul><ul><li>Make Sure You Get in Line Early </li></ul><ul><li>No CMIO or Physician Champion </li></ul><ul><li>No PA or Residents </li></ul><ul><li>Workflow & Time </li></ul><ul><li>But I can’t Type </li></ul><ul><li>Fear of Change </li></ul><ul><li>Cost & Hidden Costs </li></ul><ul><li>“ Threats” </li></ul>
  6. 6. CPOE: Challenges <ul><li>Threats </li></ul><ul><ul><li>“ If they force us to do this, I am going to retire” - MD </li></ul></ul><ul><ul><li>“ I will not send my patients here anymore” </li></ul></ul><ul><ul><li>-MD </li></ul></ul><ul><ul><li>“ If you don’t use CPOE, your privileges will be revoked” </li></ul></ul><ul><ul><li>-Administration </li></ul></ul>
  7. 7. CPOE: Challenges <ul><li>Threats </li></ul><ul><ul><li>“ If they force us to do this, I am going to retire” </li></ul></ul><ul><ul><ul><li>Became a super user & helped train other MDs </li></ul></ul></ul><ul><ul><li>“ I will not send my patients here anymore” </li></ul></ul><ul><ul><ul><li>Continued practicing at normal volume </li></ul></ul></ul><ul><ul><li>“ If you don’t use CPOE, your privileges will be revoked” </li></ul></ul><ul><ul><ul><li>Privileges were never revoked due to CPOE usage </li></ul></ul></ul>
  8. 8. CPOE: Planning <ul><li>Letter from CEO & Administrative Support </li></ul><ul><li>All RNs Trains as Doctors </li></ul><ul><li>New Policies & Procedures </li></ul><ul><li>One-On-One Training </li></ul><ul><li>Two Dedicated Support Staff </li></ul><ul><li>Dedicated 24/7 COPE Help Line </li></ul><ul><li>Favorites & Order Sets </li></ul><ul><li>Reward System? </li></ul>
  9. 9. CPOE: Implementation <ul><li>Stay Consistent with Your Message & Goals </li></ul><ul><li>Focus on Patient Safety </li></ul><ul><li>Small Group 2-3 MDs Pilot </li></ul><ul><li>Unit Sectaries = CPOE Super Users </li></ul><ul><li>Deadline to Remove the Paper Orders </li></ul><ul><li>Dedicated on Site Staff for 1 Month </li></ul><ul><li>Measuring CPOE Usage </li></ul>
  10. 10. CPOE: Lessons Learned <ul><li>Administrative Support was Key </li></ul><ul><li>Physician Champion(s) </li></ul><ul><li>Must Have Appropriate Infrastructure </li></ul><ul><li>Experienced Implementation Specialist </li></ul><ul><li>24/7 Support is Recommended </li></ul><ul><li>Threats May be Made, Don’t Waver on Goals </li></ul><ul><li>Stay Positive, Focus on Quality & Safety </li></ul>
  11. 11. THANK YOU! <ul><li>Please fill out your evaluations on this talk and leave the completed form in the box next to the door before you leave today. </li></ul><ul><li>Please send any questions or comments to: </li></ul><ul><li>[email_address] </li></ul><ul><li>Thank You! </li></ul>

×