Presentation by David Harris, Director of People & Organisational Development, Cheshire & Wirral Partnership NHS Foundation Trust at ECO 18: How digital innovation can support workforce strategies on Wednesday 27 March at Haydock Park Racecourse.

1. Aligning Capability to Need
A tale of a spider and some triangles

2. “The fundamental law of human beings is interdependence. A
person is a person through other persons.”
“We belong in a bundle of life.”
Desmond Tutu

3. “All models are wrong but some are useful”
George Box

4. A B

5. A B

6. A B

7. A B
C

8. A B
C

9. A B
C D

10. A B
C D

11. A B
C D
E F

14. Outcomes
(Trust)
Relationships
Capability
Environment
Competence Org. Design
Well-being
Values & Beliefs
Quality
Need Capability
Capacity
Common Purpose
Knowledge
ContributionCompetenceConfidence
Accommodation
Body
Structure
Job DesignPolicy & Process
EquipmentInformation
Connections
BehavioursSkills
EmotionsThoughts
WHAT are you
noticing?
WHAT is helping or
hindering (or could in
the future)?
SO WHAT options have
you got to maximise
the helps and
minimise the hinders?
NOW WHAT action(s)
will you take?
1) What is the
population health
NEED we are trying
to meet?
2) To meet that
NEED what
OUTCOMES must
we achieve?
3) To achieve those
OUTCOMES what
QUALITY of
service /care must
we deliver?
4) To deliver that
QUALITY of
service/care what
CAPABILITY must
we develop?