Barclays Private Clients International has expanded its workforce from 570 to 745 employees from 2003 to 2005 as part of a planned expansion program. The expansion added front office staff to enhance client relationships and secure more business worldwide, while boosting back office operations like call centers. The director said Barclays is confident about the future and expanding its workforce to demonstrate long-term commitment to the Isle of Man.

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ince its incorporation in the Isle of Man in 2003
Barclays Private Clients International has been
implementing a planned programme of
expansion as part of its commitment to deliver
world class service levels. At a time when many
financial institutions are adopting a markedly cautious
approach to expansion and reducing manpower levels
Barclays is forging ahead with a recruitment and
promotion programme that has seen its numbers swell
from 570 in August 2003 to 745 by August 2005.
International corporate director Jonathan Pine said:
‘Barclays Private Clients International is very much in
a “growth phase”. Our workforce is expanding in line
with the continued success of the business. An
expansion not so much in terms of back office support
- although we have boosted our call centre operation to
keep pace with increased volumes of business - but
front office personnel to grow our senior relationship
management capability to enhance the client
experience and secure more business world wide.
‘We’re witnessing many businesses nervous about the
future and laying off staff, but Barclays has confidence
in what lies ahead and in expanding our numbers we’re
not only demonstrating our confidence in the future but
also our long-term commitment to the Isle of Man.’
by Stephen Rich
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imon’s appointment to this senior
position reflects both the growth and
future aspirations in this sector of the
business. Formerly head of credit risk,
Simon brings a wealth of corporate experience to
the role and leads a team of client relationship
managers and account executives. He has been
with Barclays 19 years, has worked within the
bank’s African and Caribbean credit risk
operations and more recently in Barclays’ offshore
and wealth management business. After some
years based in Mauritius Simon relocated to the
Island three years ago and says he relishes the
new challenge of leading a team in the client-facing
part of the business. Away from the office Simon
likes to spend as much time as possible with his
two children, Cameron, five and Daniel, three, and
enjoys running and playing golf and football.
Robert’s appointment will enhance
Barclays’ business development
capability and by extension, the
client experience. With Barclays for
eight years and previously a
business development manager in
Cyprus, Robert has a wealth of
internationally founded experience,
principally in Eastern Europe, Russia
and the Middle East and as one of
the ‘faces’ of the businesses his role
involves traveling to meet with his
international corporate clients.
Robert Edwards
business development manager
As the business continues to
expand, so does its exposure
to risk. The appointment of Iain
to the position of corporate risk
manager is to manage that risk
by ensuring the business is fully
compliant with current
procedures and that all lending
is sanctioned and sampled in line
with credit risk policy. Iain, who
has been with Barclays six years
and previously headed the
electronic banking operations, is
now also responsible for raising
awareness of governance issues
that may affect the business.
Iain Whitworth
corporate risk manager
Stephen joined Barclays in 1974
has been involved in corporate
lending roles since 1982 at branch
and regional office levels and has
much offshore and UK experience
to bring to his new role. In 2000 he
relocated to Guernsey to head the
local corporate team. Now based in
the Island his role is to support Isle
of Man corporate managers when
structuring complex credit
proposals, especially property-
related transactions, and to help
develop new business. Out of the
office his hobbies are, in his words,
‘golf, golf and more golf.’
Stephen Berry
specialist lending manager
Simon Scott
team leader - local & intermediary corporate
Ben has been with Barclays since
2001 and is responsible for a
portfolio of small to medium sized
local corporate clients, many of
whom are in the farming community.
He maintains regular contact with
existing clients and is also looking to
attract new business, offering
advice on Barclays range of financial
solutions products. In his spare
time he is a member of Mount
Murray golf club and plays football
for Douglas Royal.
Ben Smaller
local corporate manager
Lucie joined Barclays in 2004
and is now tasked with
supporting her colleague Stephen
Berry in the provision of specialist
lending facilities.
Lucie Gardner
international corporate lending
executive
Andy has been with Barclays
three and a half years and
provides a sales and support
service to the team of international
corporate relationship managers.
Andy Cowell
account executive
Debra has been with Barclays
over 25 years. She brings a
wealth of experience to the
business in the offshore market
and her new role will contribute to
strengthening Barclays’ capability
in offshore financial markets, as
she looks after her world wide
portfolio of financial institutions
and fund manager clients. Debra
previously worked in the Premier
international division providing a
personal service and building
close business relationships
with high net worth clients. Her
work involves foreign travel, an
aspect of her job she particularly
relishes. Away from the office
travel is also one of her favourite
pursuits. Of her new role Debbra
says: ‘Barclays is a fantastic
place to work and I’m fortunate
in having the opportunity to
follow a very diverse career
within one organisation.’
Debra Wilson
senior international corporate
manager
Melwil is effectively the ‘face’ of
Premier and personal banking
in the Isle of Man, heading a team
focused expressly on supporting
and maintaining close relationships
with existing local personal banking
customers and providing the most
suitable financial solutions. He is
also looking to grow Barclays’ local
market penetration in the premier
and personal banking sector as well
as the mortgage market.
Melwil said: ‘Having only recently
taken up this exciting new post I’m
still very much in “listening mode”.
Essentially we’re aiming to get closer
to our local market, listen to what our
customers want, then respond either
by offering solutions from our
current extensive portfolio or by
devising appropriate new products
and services to meet those needs.’
South African-born Melwil has a legal
background and practiced as a lawyer
in his native Cape Town. As legal
adviser to Premier Advisory Services
in Cape Town, which conducted
business with an Isle of Man
managed trust company, he has
considerable experience of the
Island’s finance sector and also of
Barclays through his association with
the bank’s Cape Town operation.
Melwil is married with two
daughters, 18 and 14, who will be
joining him in the Island later this
year. Describing himself as an
‘outdoors type’, in his leisure time
he enjoys golf and camping.
Melwil van Zyl
head of personal and
Premier banking
Eric’s role is to support the
relationship management team
to provide high standards of service
delivery to key business
introducers and associated
intermediaries. With Barclays two
and a half years his previous role
was to provide a support function
to the call centre’s corporate sector.
Eric Jones
account executive
Craig has a consultancy role,
enhancing the client experience
by providing solutions for those
corporate customers, both direct
and intermediate, who have more
complex financial payment
requirements. He previously worked
for a major high street bank in the
UK and has been with Barclays in the
Isle of Man for two and a half years.
Craig Richards
cash management manager
Beverley joined Barclays in 1979 and
her prime function is to generate
newbusinessbyfollowingupincoming
business leads and to facilitate the
smooth account opening process for
new international corporate clients, a
role that involves world wide travel.
Beverly Jackson
new business manager executive
Barclays Media Nov 05 8/11/05 9:56 am Page 2