In Coventry & Warwickshire Locally delivered expertise through relationship banking
A brief introduction Dale Bostock, Relationship Director, Lloyds TSB Commercial,  South Midlands <ul><li>Married to Mary-A...
<ul><li>Our culture and ethos : </li></ul><ul><li>Through-the-cycle bankers.  </li></ul><ul><li>Open for business, well ca...
<ul><li>Our credentials: </li></ul><ul><li>International brand and a range of products and services to match. </li></ul><u...
 
<ul><li>Our credentials: </li></ul><ul><li>Locally in Coventry & Warkwickshire: </li></ul><ul><li>We open about 80 new bus...
<ul><li>Locally delivered expertise through relationship banking: </li></ul><ul><li>Business Centres in: </li></ul><ul><li...
Locally delivered expertise through relationship banking: <ul><li>90% of all lending decisions are agreed either at the lo...
Locally delivered expertise through relationship banking: Always looking for ways to add value: Our business lounge in the...
Locally delivered expertise through relationship banking: What our customers say: “ It’s so refreshing to be able to pick ...
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Lloyds TSB Commercial In Coventry

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Why choose Lloyds TSB Commercial in Coventry and Warwickshire?

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Lloyds TSB Commercial In Coventry

  1. 1. In Coventry & Warwickshire Locally delivered expertise through relationship banking
  2. 2. A brief introduction Dale Bostock, Relationship Director, Lloyds TSB Commercial, South Midlands <ul><li>Married to Mary-Anne, a deputy head-teacher at a private primary school. Two sons – a family of Sky Blues. </li></ul><ul><li>A seasoned operator with over 20 years commercial experience </li></ul><ul><li>Manage a portfolio of 80 large commercial customers, typically in the annual turnover bracket £5m - £15m. </li></ul><ul><li>I am a relationship banker and work on a bespoke basis with each customer, getting to know and understand their business, so that I can help them achieve their goals. </li></ul><ul><li>Lexcel Consultant accredited </li></ul><ul><li>Dedicated support provided by Caroline Baghurst , who is office based - customers have direct-dial access. </li></ul><ul><li>Our aim is to ensure each customer rates the service provided by Lloyds Banking Group as ‘excellent’. Lloyds measure customer satisfaction levels using an independent agency. </li></ul>
  3. 3. <ul><li>Our culture and ethos : </li></ul><ul><li>Through-the-cycle bankers. </li></ul><ul><li>Open for business, well capitalised, money to lend. </li></ul><ul><li>We deliver the basics really well </li></ul><ul><li>Offer a personal and tailored service – relationship bankers </li></ul>
  4. 4. <ul><li>Our credentials: </li></ul><ul><li>International brand and a range of products and services to match. </li></ul><ul><li>Unrivalled UK high street presence. </li></ul><ul><li>1400 experienced commercial relationship managers plus sector specialists. </li></ul><ul><li>We provide tailored solutions for sole traders, partnerships and limited companies with a turnover of up to £15 million. </li></ul><ul><li>We have 1 million customers and manage £12 billion of assets. </li></ul><ul><li>Our Lloyds TSB Commercial Finance business is the UK market leader in asset based lending. </li></ul>
  5. 6. <ul><li>Our credentials: </li></ul><ul><li>Locally in Coventry & Warkwickshire: </li></ul><ul><li>We open about 80 new business accounts each month </li></ul><ul><li>We manage a portfolio of over 2,000 businesses turning over up to £15m </li></ul><ul><li>Lend over £110m to those businesses </li></ul><ul><li>Hold over £100m on deposit from them </li></ul>
  6. 7. <ul><li>Locally delivered expertise through relationship banking: </li></ul><ul><li>Business Centres in: </li></ul><ul><li>- High St. Coventry </li></ul><ul><li>- Gosford Green, Coventry </li></ul><ul><li>- Nuneaton </li></ul><ul><li>- Rugby </li></ul><ul><li>- Leamington </li></ul><ul><li>Stratford upon Avon </li></ul><ul><li>Commercial Service Centre support staff in High St, Coventry </li></ul>
  7. 8. Locally delivered expertise through relationship banking: <ul><li>90% of all lending decisions are agreed either at the local Business Centre or in Coventry Business Centre. </li></ul><ul><li>Our Credit function for the largest deals is based in Birmingham. </li></ul><ul><li>Large Commercial (turnover £5m - £15m), Asset Finance and sector specialism (property, healthcare, legal) all delivered by locally based managers. </li></ul>
  8. 9. Locally delivered expertise through relationship banking: Always looking for ways to add value: Our business lounge in the High St. Coventry Business Centre includes an air-conditioned conferencing facility suitable for up to 15 people… and is available free of charge to our customers and professional friends
  9. 10. Locally delivered expertise through relationship banking: What our customers say: “ It’s so refreshing to be able to pick the phone up and talk normally to someone who really understands my business and what we are trying to achieve” SB, MD group of 6 nursing homes “ Despite the worlds call for the public flogging and humiliation of all those in the banking industry my relationship with Lloyds is a good as ever thanks to the efforts of yourself and Caroline. Thankfully we have so far managed to ride out the storm and next year looks good.” PG, MD of employment agency 'Very easy to contact, very quick at making decisions and doing what they said they were going to do' PT, MD plumbing supplies business

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