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DESIGN ∙ TRANSFORM ∙ RUN
Megatrends in Learning. How can we leverage them?
Presenter Name: Crina Ilie
Date: 26th March, 2015
Design RunTransform
DESIGN • TRANSFORM • RUN 2© 2015 Copyright Genpact. All Rights Reserved.
What happens when….
Learning Technologies
Mocial cal bile
LoSo
3 Billion
Internet Users
Gen
X Y M
50% Technology
Grows
Exponentially
1,2,4,8,16,32,64..
Source: Gerd Leonard’s Presentation ; Mary Meerker’s Internet Trends, lobal Internet Report 2014
DESIGN • TRANSFORM • RUN 3© 2015 Copyright Genpact. All Rights Reserved.
Challenge: Simplify Journey from Information to Wisdom
Learning Technologies
Source: Gerd Leonard’s Presentation
We are drowning in information
But Starved for Knowledge
DESIGN • TRANSFORM • RUN 4© 2015 Copyright Genpact. All Rights Reserved.
Technology is redefining how we learn, the relationships between
us and data / information, Trainers, & Learners
Learning Technologies
So Lo Mo
Dynamic
Real time
Directed
(Personal)
Peer-to-Peer
Gamified
Learning
DESIGN • TRANSFORM • RUN 5© 2015 Copyright Genpact. All Rights Reserved.
Now let’s apply this for a “learning intervention”…
WAVE
FRONT LINE LEADERS DEVELOPMENT PROGRAM
DESIGN • TRANSFORM • RUN 7© 2015 Copyright Genpact. All Rights Reserved.
The need…as our FLL see it
“Leadership is declaring the future that other people will commit to.”
DESIGN • TRANSFORM • RUN 8© 2015 Copyright Genpact. All Rights Reserved.
The WAVE concept and the methodology
DESIGN • TRANSFORM • RUN 9© 2015 Copyright Genpact. All Rights Reserved.
WAVE journey since launched in 21 May 2013
• 6 LABs in 2013, 8 in 2014 and 10 planned for 2015
• 246 FLLs currently in the program (133 enrolled in 2013, 132 in 2014, 19 exits)
• Launched OPEX LAB in H1 2014
• Redesigned People and Team management LAB and OPEX LAB in H2 2014
• 50 FLL COMPLETED all Labs
• 54 MENTORS engaged in 2014, 40 in 2013
• 45 FACILITATORS in 2014, 32 in 2013
Significant impact on retention, span increase & leadership pipeline
DESIGN • TRANSFORM • RUN 10© 2015 Copyright Genpact. All Rights Reserved.
The challenge
Mentorship program is not working effectively
“Practice” is not easy, as it requires unlearning and learning new habits
Feedback from participants says managers are not leading by example
DESIGN • TRANSFORM • RUN 11© 2015 Copyright Genpact. All Rights Reserved.
In your groups, please discuss…
What would you adjust in the design of the program
How could we boost mentoring
What worked in your organizations to enable NEW PRACTICES AND HABBITS
How shall we incorporate better the new learning trends in this program
DESIGN ∙ TRANSFORM ∙ RUN
Thank You
crina.ilie@genpact.com
+40 722 600 289
Design RunTransform

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Megatrends in Learning and Frontline Leader Development

  • 1. DESIGN ∙ TRANSFORM ∙ RUN Megatrends in Learning. How can we leverage them? Presenter Name: Crina Ilie Date: 26th March, 2015 Design RunTransform
  • 2. DESIGN • TRANSFORM • RUN 2© 2015 Copyright Genpact. All Rights Reserved. What happens when…. Learning Technologies Mocial cal bile LoSo 3 Billion Internet Users Gen X Y M 50% Technology Grows Exponentially 1,2,4,8,16,32,64.. Source: Gerd Leonard’s Presentation ; Mary Meerker’s Internet Trends, lobal Internet Report 2014
  • 3. DESIGN • TRANSFORM • RUN 3© 2015 Copyright Genpact. All Rights Reserved. Challenge: Simplify Journey from Information to Wisdom Learning Technologies Source: Gerd Leonard’s Presentation We are drowning in information But Starved for Knowledge
  • 4. DESIGN • TRANSFORM • RUN 4© 2015 Copyright Genpact. All Rights Reserved. Technology is redefining how we learn, the relationships between us and data / information, Trainers, & Learners Learning Technologies So Lo Mo Dynamic Real time Directed (Personal) Peer-to-Peer Gamified Learning
  • 5. DESIGN • TRANSFORM • RUN 5© 2015 Copyright Genpact. All Rights Reserved. Now let’s apply this for a “learning intervention”…
  • 6. WAVE FRONT LINE LEADERS DEVELOPMENT PROGRAM
  • 7. DESIGN • TRANSFORM • RUN 7© 2015 Copyright Genpact. All Rights Reserved. The need…as our FLL see it “Leadership is declaring the future that other people will commit to.”
  • 8. DESIGN • TRANSFORM • RUN 8© 2015 Copyright Genpact. All Rights Reserved. The WAVE concept and the methodology
  • 9. DESIGN • TRANSFORM • RUN 9© 2015 Copyright Genpact. All Rights Reserved. WAVE journey since launched in 21 May 2013 • 6 LABs in 2013, 8 in 2014 and 10 planned for 2015 • 246 FLLs currently in the program (133 enrolled in 2013, 132 in 2014, 19 exits) • Launched OPEX LAB in H1 2014 • Redesigned People and Team management LAB and OPEX LAB in H2 2014 • 50 FLL COMPLETED all Labs • 54 MENTORS engaged in 2014, 40 in 2013 • 45 FACILITATORS in 2014, 32 in 2013 Significant impact on retention, span increase & leadership pipeline
  • 10. DESIGN • TRANSFORM • RUN 10© 2015 Copyright Genpact. All Rights Reserved. The challenge Mentorship program is not working effectively “Practice” is not easy, as it requires unlearning and learning new habits Feedback from participants says managers are not leading by example
  • 11. DESIGN • TRANSFORM • RUN 11© 2015 Copyright Genpact. All Rights Reserved. In your groups, please discuss… What would you adjust in the design of the program How could we boost mentoring What worked in your organizations to enable NEW PRACTICES AND HABBITS How shall we incorporate better the new learning trends in this program
  • 12. DESIGN ∙ TRANSFORM ∙ RUN Thank You crina.ilie@genpact.com +40 722 600 289 Design RunTransform