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ITCQF in a Nutshell


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ITCQF® in a nutshell – basic facts about International Technical Communication Qualifications Foundation

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ITCQF in a Nutshell

  1. 1. In a nutshell
  2. 2. Contents 1.Technical Communication 2.Technical Communicators 3. A.Introduction B.Benefits C.Business outcomes D.Syllabus and extensions E.Exams F.Partner Program G.Contacts 3 ITCQF® in a nutshell
  3. 3. Technical communication PROFESSION CLEAR communication of TECHNICAL, engineering or scientific INFORMATION related to PRODUCTS and SERVICES tailored to SPECIFIC AUDIENCE needs. AUDIENCE End users, consumers, experts – EVERYONE who needs instruction how to use a product or service. OUTPUTS Manuals, instructions, guides, procedures, training materials, e-learning, reports, web pages, embedded content, videos, infographics – EVERYTHING WHAT EXPLAINS how products, services and businesses work. ESSENTIAL PART OF EVERY PRODUCT OR SERVICE CRITICAL SUCCESS FACTOR FOR EVERY BUSINESS 4 ITCQF® in a nutshell – Technical Communication
  4. 4. 5 Communicators Technical
  5. 5. Technical communicators technical writers technical editors information designers technical trainers technical translators content strategists graphic designers usability experts user experience designers user interface designers software designers software testers webmasters managers, testers, engineers ... 6 ITCQF® in a nutshell – Technical Communicators
  6. 6. What, who, why? What Non-profit organization Certification body International Board Who Experienced Technical Communicators Technical Communication experts and influencers Passionate Why Standardize Educate Promote Help 9 ITCQF® in a nutshell – Introduction
  7. 7. 10 Principles
  8. 8. Principles ITCQF® Vision To standardize, improve, advance and promote the technical communication profession by defining and maintaining certificates, promoting technical communication profession and connecting the international technical communication professionals. ITCQF® Mission promote the value of technical communication as a profession help technical communicators advance our knowledge set the criteria for accrediting training providers regulate the content and coverage of exam questions provide a reference point Values professionalism independency international presence continuous learning open knowledge sharing 11 ITCQF® in a nutshell – Introduction
  9. 9. 12 Benefits
  10. 10. Certificate - benefits ITCQF® Certified Professionals:  recognized credentials  proven technical communication competencies  more attractive to organizations across the industry  access to community and knowledge base  understand their role and tasks within the project  plan necessary skill development according to the intended career path Employers:  credibility in the eyes of the customers and future employees  advantage over their competition through better adoption of industry standards  more dependable and efficient work organization 13 ITCQF® in a nutshell – Benefits
  11. 11. 14 Business outcomes
  12. 12. Business outcomes 15 ITCQF® in a nutshell – Business outcomes Certified Technical Communication Professionals: understand the role and tasks of Technical Communication Professional prepare an initial documentation plan for a project identify documentation audience needs and implement documentation for a project. understand and follow documentation creation process understand and apply rules and practices for presenting information contribute to planning and creating templates for various document types identify necessary skills development and intended career path available for the role ensure proper communication within the team as well as with other departments identify and utilize suitable tools to optimize content creation and maintenance actively participate in initiatives for introducing new tools, provide input to the decision
  13. 13. Foundation level Certified Technical Communication Professional (CTCP) Add-ons Under construction Agile Technical Communication Technical Trainings and E-learning Technical Communication Management DITA Standard Technical Communication Automation Technical Communication Foundation Mobile User Assistance Technical Translation Syllabus and extensions
  14. 14. Syllabus and extensions 17 ITCQF® in a nutshell – Syllabus and extensions The Foundation Level Syllabus forms the basis. Aimed at people already involved in technical communication Also appropriate for: Project managers, Quality managers, Software development managers, Business analysts, IT directors, Management consultants …and everyone who wants to start a career in technical communication!
  15. 15. 18 Exams
  16. 16. Exams 19 ITCQF® in a nutshell – Exams organized in a consistent way worldwide based on a precisely defined number of questions distributed in accordance to the syllabus topics based on the relevant, approved syllabus administered by Exam Providers 40 multiple-choice questions = 40 available points Each correctly answered question = one point Time allowed = 60 minutes Score at least 75% (30 or more points) = passed exam
  17. 17. 20 Partner program
  18. 18. Partner program 21 ITCQF® in a nutshell – Partner program ITCQF® Training Providers deliver trainings based on accredited training materials provided by ITCQF® are entitled to use the ITCQF® logo are listed by name on ITCQF® website ITCQF® Exam Providers organize exams according to ITCQF® Exam Structure and Rules. ITCQF® Regional Boards act as local representatives translate and release syllabi contribute to new syllabi versions and add-ons Gain international visibility, professional support and access to exclusive materials. Get involved!
  19. 19. ITCQF® in a nutshell – Contacts
  20. 20. Contacts 23 ITCQF® in a nutshell – Contacts Phone: +48 570 570 393 Fax: +48 12 266 33 55 International Technical Communication Qualifications Foundation Twardowskiego 86A 30-312 Cracow, Poland