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2Q17 Global ISG Index Infographic

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The ISG Index™ provides a quarterly review of the state of the Global IT Services Market, covering both the traditional sourcing market and the fast-growing as-a-service (Infrastructure-as-a-Service and Software-as-a-Service) market. We cover data and trends for clients, service providers, analysts and the media. For more than a decade, it has been the authoritative source for marketplace intelligence related to outsourcing transaction structures and terms, industry adoption, geographic prevalence and service provider performance.

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2Q17 Global ISG Index Infographic

  1. 1. Global Forecast: 2017 Double-digit As-a-Service growth expected in Americas, Asia Pacific, but traditional sourcing expected to remain flat Infrastructure-as-a-Service will continue to outpace Software-as-a-Service globally Traditional sourcing expected to grow by a mid-single-digit percentage in EMEA Global As-a-Service Approaching Parity with Traditional Sourcing 2Q 2017 The ISG Index™ provides a quarterly review of the latest sourcing industry data and trends for clients, service providers, analysts and the media. For nearly 15 years, it has been the authoritative source for marketplace intelligence related to outsourcing transaction structures and terms, industry adoption, geographic prevalence and service provider performance. isg-one.com Global Market Commercial sourcing market $9.3B 9% Global growth fueled by surging demand for As-a-Service solutions 32% AS-A-SERVICE NOW 41%of global sourcing, approaching parity with traditional sourcing 2Q performance down from record $10.5Bin 1Q17 Asia Pacific Regional Markets – 2Q17 vs. PY Americas EMEA As-a-Service $0.7B Combined Market $1.3B 24% Growth in both traditional 11% and As-a-Service 42%markets Hot Industries: Business Services, Financial Services, Hot Industries: Financial Services, Manufacturing Hot Industries: Financial Services, Energy, Telecom & Media As-a-Service and traditional markets evenly split over last 4 quarters Combined Market $4.5B 2% As-a-Service $2.2B 27% But As-a-Service growing rapidly $1.0B 40% Combined Market $3.5B 13% Region still weighted more heavily toward traditional sourcing $2.5B 5%

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