1. Hindra Gunawan
(Updated: August 2016)
komplek dosen IKIP blok I/48,
jatiasih-jati kramat - pondok gede - bekasi, Bekasi 17421,
Jawa Barat, Indonesia.
Email: g_hindra@ymail.com Tel: 62- 21- 8482885(Home) , 08121066358(Mobile)
Resume Summary
Current Position : CS/Log Manager in Vopak Terminal Jakarta ( Oct 2010 - Present )
Current Specialization : Supply and Chain (Terminaling), Logistic
Highest Education : Bachelor's Degree in Economics
Years of Experiences : 18
Employment History
1. Vopak Terminal Jakarta
Oct 2010 - Present
Position Title : CS/Log Manager
Specialization : Logistic/Supply and Chain
Role : Customer Service/Logistic
Industry : Supply and Chain (Terminaling)
Work
Description
: •Optimize planning of Terminal given constraints of facilities and
customer orders
•To effect improvement in Logistics Department.
•Leads team in addressing customer needs independently and in
co-ordination with Commercial Department.
•Provides expertise and advice to commercial department in
addressing feasibility of storage options and the various
implications for the customer
•Manages, trains and develops staff to ensure motivation and

2. capability of team to deliver business outcomes
•Builds strong relationship with customers.
•Managing conflicting objectives of customer, operations and
commercial
•Takes initiative to sound out commercial opportunities and
provides feedback from customers
2. PT. Oiltanking Merak
Nov 2008 - Sep 2010
Position Title : Customer Service Manager
Specialization : Logistics/Supply Chain
Role : Logistics
Industry : Supply and Chain (Terminaling)
Work
Description
: Responsible to Terminal Manager and President Director
General Duties
1. Responsible for planning and scheduling of all logistic
activities,
primarily in berth planning and interface with clients
2. Responsible for the data management and reporting of
customer and
jetty activities
3. Overseas 3rd Party logistic activities as undertaken by the
logistic
supervisor
4. Local focal point for customers regarding operational activities
(such as jetty planning, blending operations) issues and
complaints
5. Maintain daily contact with the customer based in Indonesia,
liases
with VP Marketing and Sales in Singapore
3. PT. Trada Maritime
Jan 2007 - Oct 2008
Position Title : Liquid Cargo Manager
Specialization : Ship Chartering
Role : Sea Transport Manager
Industry : Logistics / Transportation / Shipping

3. Work
Description
: I was responsible to Commercial Director foll following duties:
1. Secure the shipment cargo our group (Medco Methanol
Bunyu, Medco Sarana Kalibaru Methanol and Gas Oil)
2. Acting as charterer or broker to Ship Owner
3. Acting as head of operation dept
4. Head Of Chartering Pertamina
5. Negotiating for ship chartering to PT. Pertamina
6. Head of Marketing for spot vessel
7. Creating Manual Standard Operation
8. Implementing company sales policy procedure and program
9. Reviewing revenue report and schedules
10. Reviewing sales budget and forecasts
11. Organizing Market research, distinctive services marketing
methods
12. Advertising and sales promotion program
4. Pt. Soechi Lines Jakarta
Jun 2002 - Dec 2006
Position Title : Head of marketing
Specialization : Marketing/Business Development
Role : Business Development
Industry : Logistics / Transportation
Work
Description
: 1. Pro-actively hunt for target organizations and establish
communications with those businesses that can benefit from our
Company’s services
2. Further develop multi-tier relationships to organically grow
the clients’ accounts
3. Build referral and lead generation network
4. Develop the company brand strategy
5. Develop and manage marketing tools and collateral for
existing and new clients
6. Implement business models so as to create new ventures
7. Forecast long and short-range liquid Chemical market
potential in the Indonesia for Management’s
analysis
8. Adopt a hands-on approach in monitoring the implementation
and execution of marketing programs

4. 5. Pt. Berlian Laju Tanker
Mar 1998 - May 2002
Position Title : Ass manager
Specialization : Marketing
Role : Ship Chartering
Industry : Logistics / Transportation
Work
Description
: 1. Pro-actively hunt for target organizations and establish
communications with those businesses that can benefit from our
Company’s services
2. Further develop multi-tier relationships to organically grow
the clients’ accounts
3. Build referral and lead generation network
4. Develop the company brand strategy
5. Develop and manage marketing tools and collateral for
existing and new clients
6. Implement business models so as to create new ventures
7. Forecast long and short-range liquid Chemical market
potential in the Indonesia for Management’s
analysis
8. Adopt a hands-on approach in monitoring the implementation
and execution of marketing programs
Educational Background
Bachelor's Degree of Economics
Graduation Date: 1997
Major : Management
Institution/College : Atmajaya Jogjakarta, Indonesia
CGPA : 2.92/4
Skills
Skill Years Proficiency
Shipping >10 Advanced
Oil Terminaling / Supply and
Chain/Log/Customer Service
>8 Advanced
Personal Particulars & Preferences

5. Date of Birth : 10 Apr 1972
Nationality : Indonesia
Gender : Male
Additional Info
Education
1991-1997 Atmajaya University Jogjakarta
Certificate of Bachelor Degree in Marketing Management
Courses:
1. SGS Training Institute V.Z.W Belgium held in Jakarta
- Advanced Chemical Carrier/Cargo Handling Safety Course
- Advanced Practical Training in Fire Fighting
2. Corporate Human Resources Development Bina Surya Corporation
- Supervisory Management
3. Training of English Held by Pt. Berlian Laju Tanker tbk
- Intermediate level
4. Program Pengembangan Management
- PPM institute Management Strategy Pemasaran
5. Liquid Custodian Transfer - SGS Singapore
6. Main Fuels Logistic Chain – Total Oil
7. Vopak Young Leadership Program – Vopak Asia
References
Name : Erikson Siahaan
Telephone : 0811907172
Relationship : Former Superior
Name : Irawaty
Telephone : 0811111972
Relationship : Former Superior