The document discusses Twitter as a platform for real-time discussions around major events with high fan engagement. It provides an example of McDonalds Philippines using Twitter to promote their McDelivery service during NBA games. Statistics on Twitter usage in Southeast Asia show the platform reaches a young audience, and most people use Twitter to stay up-to-date on what's happening. Conversations on Twitter for different demographics like teens, young adults and executives are also summarized.
3. 3
Sponsorships
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Connect with the biggest events on Twitter
in real-time
Sponsorships
We recognized Twitter to be a platform where people
discuss and follow events that are happening real-time,
and we know that NBA games are a prime example of
those major events that always have a high level of fan
engagement online. So with Twitter’s strategic partnership
with the NBA, we found the perfect opportunity to remind
everyone that McDelivery is here when hunger strikes
anytime – with just a tap on the phone, basketball fans
never have to miss a shot! They can keep on cheering for
their favorite teams online while their McDo faves get
delivered straight to their doorstep.”
– Cherry Albano, Marketing Manager, McDelivery,
Promoted by McDo Philippines
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4:12
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We recognized Twitter to be a platform where people
discuss and follow events that are happening real-time,
and we know that NBA games are a prime example of
those major events that always have a high level of fan
engagement online. So with Twitter’s strategic partnership
with the NBA, we found the perfect opportunity to remind
everyone that McDelivery is here when hunger strikes
anytime – with just a tap on the phone, basketball fans
never have to miss a shot! They can keep on cheering for
their favorite teams online while their McDo faves get
delivered straight to their doorstep.”
– Cherry Albano, Marketing Manager, McDelivery,
11. Young
77% of Twitter’s audience
in South East Asia are aged
between 16-34.
Receptive
#1 reason that people
come to Twitter is to stay
up-to-date with What’s
Happening.
Influential
57% regularly inform
friends and family about
new products and
services.
11
Who Uses Twitter In South East Asia
Reach an attractive audience
Source: Global Web Index, Q4 2017 (Indonesia, Malaysia, Philippines, Singapore, Thailand)
13. Young Adult Conversation On Twitter
Highly Confidential - Thailand Global Brands Roadshow 2018
Conversations volume by months, the analysis has been run from Jan 1st to Dec 31st 2017.
I want to eat
Moments
1M+
I want to relax/refresh
Moments
I want to go
Moments
500K+ 90K+
14. 0
45000
90000
135000
180000
Jan Feb Mar Apr May Jun July Aug Sep Oct Nov Dec
The Conversation Trend
Highly Confidential - Thailand Global Brands Roadshow 2018
I want to eat
Conversations
“…Eating is the biggest part of the young adult
conversations on Twitter…”
Conversations volume by months, the analysis has been run from Jan 1st to Dec 31st 2017.
I want to refresh
Conversations
I want to go
Conversations
15. Conversation about ‘hair’ throughout the year
2.59
M
Conversatio
ns
SOURCE | Crimson Hexagon, Philippines, 2017
Miss Universe
7099
conversation a day
Star Magic Ball
KISSES New Palmolive Girl
Kath for Sunsilk
Creamsilk
BeyondBeautifulNadine
Taehyung’s Hair
2.59
M
Conversatio
ns
16. #StartWithThem at the right time
0
45000
90000
135000
180000
6a 7a 8a 9a 10a 11a 12p 1p 2p 3p 4p 5p 6p 7p 8p 9p 10p 11p 12a 1a 2a 3a 4a 5a
Highly Confidential - Thailand Global Brands Roadshow 2018
Conversations volume by months, the analysis has been run from Jan 1st to Dec 31st 2017.
Before Bed
Moment
After Work
Commuting Moment
Morning
Commuting
Working Time
Moment
Me time/
Relaxing Moment
Lunch Break
Moment
17. What I do
on Twitter
Highly Confidential - Thailand Global Brands Roadshow 2018
*Data from Global Web Index, Q1 2017 - Q2 2018
Read news - stories
Watch a video
Like a tweet
Retweet a friend
Tweet a friend
Tweet pics/videos
“Teenagers”
18. Teens Conversation On Twitter
Highly Confidential - Thailand Global Brands Roadshow 2018
Love
Conversations
Studying
Conversations
Friend
Conversations
Relaxation
Conversations
Social Pressure
Conversations
School Routine
Conversations
Off-School Routine
Conversations
600K+
900K+ 600K+
30K+200K+
50K+
10K+
Conversations volume by months, the analysis has been run from Jan 1st to Dec 31st 2017.
19. 0
35000
70000
105000
140000
175000
Jan Feb Mar Apr May Jun July Aug Sep Oct Nov Dec
AVG. Monthly Conversation Trend
Highly Confidential - Thailand Global Brands Roadshow 2018
Love
Conversations
Friends
Conversations
Studying
Conversations
Relaxation
Conversations
School routine
Conversations
Social Pressure
Conversations
Off-School Routine
Conversations
“…Teens mostly and actively talk about
Love, Friend and Studying on Twitter…”
Conversations volume by months, the analysis has been run from Jan 1st to Dec 31st 2017.
20. Conversations about “Beauty” throughout the year
Conversations Volume
Crimson Hexagon running between Jan 1, 2017 - Sep 30, 2018
0
10000
20000
30000
40000
1/1/2017 29/1/2017 26/2/2017 26/3/2017 23/4/2017 21/5/2017 18/6/2017 16/7/2017 13/8/2017 10/9/2017 8/10/2017 5/11/2017 3/12/2017 31/12/2017 28/1/2018 25/2/2018 25/3/2018 22/4/2018 20/5/2018 17/6/2018 15/7/2018 12/8/2018 9/9/2018
8M+
Top Mentioned Hashtags
#HowtoPerfect
#ไว้รีวิวห้ามขายของโว๊ย
#ถูกและดี
4,100,000+
1,900,000+
1,400,000+
Conversations
12.6KConversations a day
21. #StartWithThem at the right time
0
75000
150000
225000
6a 7a 8a 9a 10a 11a 12p 1p 2p 3p 4p 5p 6p 7p 8p 9p 10p 11p 12a 1a 2a 3a 4a 5a
Highly Confidential - Thailand Global Brands Roadshow 2018
Studying time
Lunch Break
Tutoring Time
Commuting Time
Before Bed Time
Conversations volume by months, the analysis has been run from Jan 1st to Dec 31st 2017.
23. Twitter reaches more executives on mobile
Source: comScore Plan Metrix Mobile, US, January 2018
Your audience is happening
73%
36%
28%
67%
35%
13%
0%
20%
40%
60%
80%
C-Level
VP, Manager, Director
Enterprises
37. Campaign Phase
Awareness
Creating awareness and encourage
UGC submission (photos, videos of
personal moments)
Amplify
Own share of voice during
Valentine’s day.
Share the love
Packaging UGC Moments and
sharing with audience.
Phase 1.
6th - 13th Feb
Phase 2.
14th Feb
Phase 3.
15th - 21st Feb
38. Conversation Spike: Phase 1
Users Campaign encouraged users to submit personal
#CloseUp Moments driving conversation spike in South Africa
39. Brasil Indonesia South Africa
CloseUp trended across markets on Valentine’s Day driving
SOV and positive sentiment with brand
Conversation Spike: Phase 2
41. 19%
76%
5%
Positive Neutral Negative
Increased brand favourability
Positive sentiment of the brand was 2X
38%
58%
4%
Positive Neutral Negative
Before the campaign Campaign Period
Sentiment analysis categorizes posts based on the occurrence of terms generally perceived as positive or negative.
42. 42%
50%
5%
2%
Before the campaign
CloseUp Colgate Dant Kanti Pepsodent
71%
21%
4%
4%
Campaign Period
CloseUp Colgate Dant Kanti Pepsodent
Increased brand favorability
As a result of conversation spike, SOV
increased by 69%
46. Allure @Allure_magazine
I will LITERALLY shop till I drop!
💸💸💸
Michelle Obama @MichelleObama
megcrawfordd @meggcrawford
Probably a v unpopular opinion but
ketchup and mayo mixed together is
the best sauce in the world x
TD Ameritrade to Allow Trading via Twitter
wsj.com
Home
On April 11, Heinz asked
America a very important
question.
930,691 answered.
47. Heinz Ketchup @HeinzKetchup_US
Promoted
Want #mayochup in stores? 500,000 votes for
“yes” and we’ll release it to you saucy Americans.
amanda schaefer @trugs
there is nothing better than opening up a
brand new mascara - the sound, the
application, 💯💯💯 !!! 🙌🏼
Pass the Heinz Mayochup
Nah, I’ll make my own
176,511 votes • 4 Days 2 hours left
Home
On April 11, Heinz asked
America a very important
question.
930,691 answered.
176,512 votes • 4 Days 2 hours left
Pass the Heinz Mayochup 56%
Nah, I’ll make my own 44%
Because Twitter IS what’s happening in the world. It’s what people are talking about.
And it’s the people on the platform that make us unique. This is where they lean in, lead the way, and shape culture. And those people have powerful implications for your business.
There are plenty of platforms available to you if you want to reach your customers while they are in a “Look at Me” mode. That’s fine. But that’s not where things start. And that’s not what people do on Twitter.
So what does that mean for you?
Getting clear on the fact that not all customers are created equal, that their customers are in different mindsets on different platforms.
The best brands in the world recognize that as an opportunity to start their campaigns with their most valuable audience, when they’re most receptive. That audience is on Twitter.
Twitter’s audience is proving to be extremely valuable to brands.
Firstly, a significant proportion of our audience are millennials (77% thought South East Asia).
They are both more affluent than non-Twitter users, but importantly they are highly influential. For more than a decade, it has been widely known that “news breaks first on Twitter”. This narrative has attracted a very specific type of user - someone who wants to be informed, and influential in their professional and social circles. In fact, well over half of Twitter users in SEA regularly inform friends and family about products and services (significantly higher than non-Twitter users). For this reason, an impression on Twitter has far reaching impacts for brands.
They are also extremely receptive. Throughout the world (including in SEA), the #1 reason people come to Twitter is to stay up to date with What’s Happening (specific to their interests). They are consciously turning to Twitter and as such are “leaned in” when they open the Twitter app.
As we just saw, if TechB2B is happening on Twitter, business decisions makers (BDMs) are happening on Twitter too.
And the best part: they’re for a variety of different reasons and spending more time with us on mobile compared to Linkedin.
As you are well-aware, in the B2B marketplace, mobile is moving fast. Increasing mobile use is blurring the lines between personal and work time as more employees work from home and people try to stay productive while commuting, traveling, or just away from their desks. In that scenario, as a mobile-first platform, Twitter reaches significantly more BDMs compared to Linkedin and Wall Street Journal.
Twitter Data is a leading indicator of pace of innovation of tech.
Twitter users are opinionated. They love talking to brands. And there’s no better proof than a recent campaign with Heinz, who essentially developed a product via tweet.
Opening. Introductions. Thank you for your partnership. We set up this meeting to discuss the following [customize to client].