This document contains the resume of Nolimer B. Hernandez. It summarizes his work experience, education, skills, and references. Hernandez has over 5 years of experience in customer service roles, including as a data entry operator, crew trainer, and service crew at McDonald's in Kuwait. He has a Bachelor's degree in Hotel and Restaurant Management and skills in computer literacy, troubleshooting, and customer relations. His resume provides contact information for two references who can speak to his work as a web content specialist and service crew supervisor.

1. NOLIMER B. HERNANDEZ
Bldg. 79 1th floors, Room 3 Blk. 3 Mahaboula, Kuwait
+96596034625/mr.nolimer@gmail.com
OBJECTIVE:
To have a work wherein I could interact, share my knowledge and develop my skills.
SKILLS & QUALIFICATIONS:
 A self-motivated and disciplined individual with a strong work ethic and
proven track record.
 Dependable, personable, and dedicated to great customer service.
 Computer literate and knowledgeable in some troubleshoot.
 Strong personality that can provide a good customer relation and handling
customer complain.
EMPLOYMENT HISTORY:
Web Content Specialist (Data Entry Operator)
Jaber Aldawaliah General Trading Company – Souq.com
September 15, 2015 up to Presents
Job Description:
Maintains database by entering new and updated customer and account
information.
Duties and Responsibilities:
 Prepares source data for computer entry by compiling and sorting information;
establishing entry priorities.
 Processes customer and account source documents by reviewing data for
deficiencies; resolving discrepancies by using standard procedures or returning
incomplete documents to the team leader for resolution.
 Enters customer and account data by inputting alphabetic and numeric information
on keyboard or optical scanner according to screen format.
 Maintains data entry requirements by following data program techniques and
procedures.

2.  Verifies entered customer and account data by reviewing, correcting, deleting, or
reentering data; combining data from both systems when account information is
incomplete; purging files to eliminate duplication of data.
 Tests customer and account system changes and upgrades by inputting new data;
reviewing output.
 Secures information by completing data base backups.
 Maintains operations by following policies and procedures; reporting needed
changes.
 Maintains customer confidence and protects operations by keeping information
confidential.
 Contributes to team effort by accomplishing related results as needed.
CREW TRAINER
Al-Maousherji Catering Company (McDonald’s Kuwait)
April 2014 to September 13, 2015
Job Description:
Deliver 100% Quality oftheProduct, Fast and Accurateservice, cleaningthe storeat all
requiredtimes andgivingvalue forevery customer visit.
Duties and Responsibilities:
 Meeting QSC standards.
 Training new crew and evaluatingthetraining.
 Maintaining restaurant safety awareness and safety records.
 Orienting new crew and giving brief history about McDonalds
 Equipment calibrations and cleanliness
 Receiving Deliveries and arranging according to FEFO.
 Making inventory
SERVICE CREW
Al-Maousherji Catering Company (McDonald’s Kuwait)
July 19 2012 – April 2014
Job Description:
Deliver 100% Quality oftheProduct, Fast and Accurateservice, cleaningthe storeat
all required timesand giving valueforeverycustomervisit.
Duties and Responsibilities:
 Meeting QSC standards.
 Equipment cleanliness.
 Receiving Deliveries
 Handling foodproduct andEquipment

3. SERVICE CREW
Jollibee Corporations - Tacloban City Leyte, Philippines
From June 2010 to December 2010
SALES MAN/SALES ASSOCIATE
SM Rosario, Cavite Philippines
From September 2009 to March 2010
MERCHANDIZERL/PROMODIZER
Puregold Tanza, Cavite Philippines
From September 2008 to March 2009
OFFICE STAFF
Philake Metal Company
CEZ Rosario Cavite Philippines – From February 2008 to August 2008
EDUCATIONAL ATTAINMENT:
COLLEGE
Bachelor of Science in Hotel and Restaurant Management
@ (ACLC) Ama Computer Learning Center
Tacloban City Leyte, Philippines (School Year 2010 - 2012)
VOCATIONAL
Associate Technology Major in Mechanical @ Cavite State University
Rosario, Cavite Philippines (School Year 2005 – 2007)
HIGH SCHOOL
Emiliano Tria Tirona Memorial National High School
Kawit, Cavite Philippines (School Year 2001 – 2005)
ACHIVEMENTS AND CERTIFICATE:
Employee of the month - December 2013
Al-Maousherji Catering Company (McDonald’s Kuwait)
Best in Drive thru presenter – March 2013
Al-Maousherji Catering Company (McDonald’s Kuwait)

4. Best in Economical in systematic management ECOSIMA – March 2014
Al-Maousherji Catering Company (McDonald’s Kuwait)
SEMINAR ANG CLASS ATTENDED:
Crew Chief Course @ McDonalds Main Office, Kuwait City
Basic Fire Prevention Seminar and Drill @ ACLC College Tacloban Philippines
Disaster Management Program @ ACLC College Tacloban Philippines
WORK REFFERENCES:
Rona De Roxas Reymond Camacho
HR Supervisor – Souq.com Web Content Specialist Supervisor
+96550256455 Souq.com Kuwait City
+96599632122
I hereby certify that all the above information is true & correct to the best of my knowledge.
NOLIMER B. HERNANDEZ
CIVIL ID NO: 288091704307
Valid Until 14 June 2016
PASSPORT NO: EB38520731
Valid Until 11 October 2016