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Week 10: Metrics, Acquisition, Channels
Team H.A.B. | Creative founder | fall 2020
Hermione Hu, Amanda Liu & Ben Dai
10.20.2020
Team Intro
Amanda Liu, Ben Dai & Hermione Hu | Week 9 | Creative Founder | Fall 2020
Our Team
Amanda Liu
Interaction Design Junior
Design strategy
Marketing
Ben Dai
Industrial Design Senior
Sketching
Problem Solving
Hermione Hu
Interaction Design Senior
System Thinking
Project Management
Amanda Liu, Ben Dai & Hermione Hu | Week 10 | Creative Founder | Fall 2020
Po Yang
Founder of Zhanrong
Entrepreneur & educator
in disability support
adviser
To satisfy the self-actualization
needs of blind people
Our Mission
Amanda Liu, Ben Dai & Hermione Hu | Week 10 | Creative Founder | Fall 2020
Customer Story
Amanda Liu, Ben Dai & Hermione Hu | Week 9 | Creative Founder | Fall 2020
Past Interviews
Amanda Liu, Ben Dai & Hermione Hu | Week 10 | Creative Founder | Fall 2020
● Participants show diverse interests in skills &
knowledge learning.
● They all have a certain field of interest, but
couldn’t find the right resources to start.
● They can’t find people to answer their
particular questions.
Provisional Persona
Behaviour
● Download several apps for learning
● Use fractional time to learn during the work break
● Actively engaged in several group chat on Wechat
Pain points
● Don’t know where to find the right resources
● Nobody to answer his questions
● Can’t digest the available online resources
Name: Li Ming
Job: massager
Age: 26
Amanda Liu, Ben Dai & Hermione Hu | week 10 | Creative Founder | Fall 2020
Psychographic details
● Eager to learn new knowledge
● Get tired of his daily job
● Find it hard to motivate himself
Problem + Market Fit
Amanda Liu, Ben Dai & Hermione Hu | Week 9 | Creative Founder | Fall 2020
Molecule
Use
Have
Address
Blind
People
difficulties to get
help when
learning
An online
learning
community
Amanda Liu, Ben Dai & Hermione Hu | Week 10 | Creative Founder | Fall 2020
learning resources curated by the blind tutor
An intimate group with people share the same
learning objectives
Business Information
Amanda Liu, Ben Dai & Hermione Hu | Week 9 | Creative Founder | Fall 2020
Business Structure & Revenue Model
We are a Limited Liability Company (LLC) with a Freemium revenue model.
Amanda Liu, Ben Dai & Hermione Hu | Week 10 | Creative Founder | Fall 2020
Market Type
A resegmented market that offer curated learning service to blind people’s
specific needs of online learning.
Amanda Liu, Ben Dai & Hermione Hu | Week 10 | Creative Founder | Fall 2020
Lean Canvas
Amanda Liu, Ben Dai & Hermione Hu | Week 10 | Creative Founder | Fall 2020
Market Information
Amanda Liu, Ben Dai & Hermione Hu | Week 9 | Creative Founder | Fall 2020
Market Sizing
>>blind people age 18-60 in
first-tier cities of China
>>blind people age 18-60 in
China
>>blind people worldwide
SOM
172,000 people
SAM
5,361,000 people
TAM
39,365,000 people
Amanda Liu, Ben Dai & Hermione Hu | Week 10 | Creative Founder | Fall 2020
Comparative Analysis
Amanda Liu, Ben Dai & Hermione Hu | Week 10 | Creative Founder | Fall 2020
MVP + Experiment
Amanda Liu, Ben Dai & Hermione Hu | Week 9 | Creative Founder | Fall 2020
Key Use, Features & Metrics
Join a learning group with an
experienced tutor and learn from his
curated resources
Group chat
Resource center
Q&A Forum
average # of posts in the group chat within a day,
per week
% of resources they finish reading,
per week
# of questions resolved by the tutor,
per week
Amanda Liu, Ben Dai & Hermione Hu | Week 10 | Creative Founder | Fall 2020
MVP (Concierge experiment)
1. Ask people in the blind community 3 things they wish to learn.
2. Collect a small number (3-5) of participants that have the same learning objective in a specific
field.
3. Collect resources online based on their learning objective and setup a guideline
4. Create a learning community (group chat via Wechat) for experiment
5. Send out the resources & materials in the community resource center
6. Let the participants communicate based on the learning resources.
7. Gain feedbacks from participants
8. Find a tutor that specialize in the field.
9. Ask if any participants are willing to pay for a 1-1 tutoring time for a question they can’t solve.
Amanda Liu, Ben Dai & Hermione Hu | Week 10 | Creative Founder | Fall 2020
Acquisition Experiment
People view the invitation
People fill in the invitation
People join the community
People stay in the community
People refer this product to
others
We use the Sticky engine of
growth & the Virality engine
of growth
Amanda Liu, Ben Dai & Hermione Hu | Week 10 | Creative Founder | Fall 2020

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H.A.B. Week 10

  • 1. Week 10: Metrics, Acquisition, Channels Team H.A.B. | Creative founder | fall 2020 Hermione Hu, Amanda Liu & Ben Dai 10.20.2020
  • 2. Team Intro Amanda Liu, Ben Dai & Hermione Hu | Week 9 | Creative Founder | Fall 2020
  • 3. Our Team Amanda Liu Interaction Design Junior Design strategy Marketing Ben Dai Industrial Design Senior Sketching Problem Solving Hermione Hu Interaction Design Senior System Thinking Project Management Amanda Liu, Ben Dai & Hermione Hu | Week 10 | Creative Founder | Fall 2020 Po Yang Founder of Zhanrong Entrepreneur & educator in disability support adviser
  • 4. To satisfy the self-actualization needs of blind people Our Mission Amanda Liu, Ben Dai & Hermione Hu | Week 10 | Creative Founder | Fall 2020
  • 5. Customer Story Amanda Liu, Ben Dai & Hermione Hu | Week 9 | Creative Founder | Fall 2020
  • 6. Past Interviews Amanda Liu, Ben Dai & Hermione Hu | Week 10 | Creative Founder | Fall 2020 ● Participants show diverse interests in skills & knowledge learning. ● They all have a certain field of interest, but couldn’t find the right resources to start. ● They can’t find people to answer their particular questions.
  • 7. Provisional Persona Behaviour ● Download several apps for learning ● Use fractional time to learn during the work break ● Actively engaged in several group chat on Wechat Pain points ● Don’t know where to find the right resources ● Nobody to answer his questions ● Can’t digest the available online resources Name: Li Ming Job: massager Age: 26 Amanda Liu, Ben Dai & Hermione Hu | week 10 | Creative Founder | Fall 2020 Psychographic details ● Eager to learn new knowledge ● Get tired of his daily job ● Find it hard to motivate himself
  • 8. Problem + Market Fit Amanda Liu, Ben Dai & Hermione Hu | Week 9 | Creative Founder | Fall 2020
  • 9. Molecule Use Have Address Blind People difficulties to get help when learning An online learning community Amanda Liu, Ben Dai & Hermione Hu | Week 10 | Creative Founder | Fall 2020 learning resources curated by the blind tutor An intimate group with people share the same learning objectives
  • 10. Business Information Amanda Liu, Ben Dai & Hermione Hu | Week 9 | Creative Founder | Fall 2020
  • 11. Business Structure & Revenue Model We are a Limited Liability Company (LLC) with a Freemium revenue model. Amanda Liu, Ben Dai & Hermione Hu | Week 10 | Creative Founder | Fall 2020
  • 12. Market Type A resegmented market that offer curated learning service to blind people’s specific needs of online learning. Amanda Liu, Ben Dai & Hermione Hu | Week 10 | Creative Founder | Fall 2020
  • 13. Lean Canvas Amanda Liu, Ben Dai & Hermione Hu | Week 10 | Creative Founder | Fall 2020
  • 14. Market Information Amanda Liu, Ben Dai & Hermione Hu | Week 9 | Creative Founder | Fall 2020
  • 15. Market Sizing >>blind people age 18-60 in first-tier cities of China >>blind people age 18-60 in China >>blind people worldwide SOM 172,000 people SAM 5,361,000 people TAM 39,365,000 people Amanda Liu, Ben Dai & Hermione Hu | Week 10 | Creative Founder | Fall 2020
  • 16. Comparative Analysis Amanda Liu, Ben Dai & Hermione Hu | Week 10 | Creative Founder | Fall 2020
  • 17. MVP + Experiment Amanda Liu, Ben Dai & Hermione Hu | Week 9 | Creative Founder | Fall 2020
  • 18. Key Use, Features & Metrics Join a learning group with an experienced tutor and learn from his curated resources Group chat Resource center Q&A Forum average # of posts in the group chat within a day, per week % of resources they finish reading, per week # of questions resolved by the tutor, per week Amanda Liu, Ben Dai & Hermione Hu | Week 10 | Creative Founder | Fall 2020
  • 19. MVP (Concierge experiment) 1. Ask people in the blind community 3 things they wish to learn. 2. Collect a small number (3-5) of participants that have the same learning objective in a specific field. 3. Collect resources online based on their learning objective and setup a guideline 4. Create a learning community (group chat via Wechat) for experiment 5. Send out the resources & materials in the community resource center 6. Let the participants communicate based on the learning resources. 7. Gain feedbacks from participants 8. Find a tutor that specialize in the field. 9. Ask if any participants are willing to pay for a 1-1 tutoring time for a question they can’t solve. Amanda Liu, Ben Dai & Hermione Hu | Week 10 | Creative Founder | Fall 2020
  • 20. Acquisition Experiment People view the invitation People fill in the invitation People join the community People stay in the community People refer this product to others We use the Sticky engine of growth & the Virality engine of growth Amanda Liu, Ben Dai & Hermione Hu | Week 10 | Creative Founder | Fall 2020