1. Henry J Summers
Email : henri_s@tiscali.co.uk
Mobile : 07733 328409
16 Chetwynd Drive
Southampton
Hants SO16 3HZ
I have 30 years of professional experience in Global Insurance, broking a large portfolio of high profile
property and liability claims which calls for excellent client relationship skills. I am person that gets the job
done with a clear thinking and common sense approach to problems. I think creatively to resolve difficult
situations having a natural flair for achieving and exceeding targets and goals.
Getting the job Done
Exceptional organisational and administrative skills
Known for getting difficult problems resolved
Using initiative and self motivation to achieve the best outcome from the task in hand.
An attention to detail with an analytical mind and forensic eye for detail resulting in being able to get
to the crux of the problem quickly where time is of the essence
Business Experience
Managed major CAT losses in USA including WTC 9/11, Seattle Earthquake and Sears Tower Chicago
Managed large portfolio of Canadian and USA cover holders
Handled claims in all major classes of business
Drafting of claims handling procedures and settlement authorities with industry partners
Relationship Builder
An ability to manage challenging clients expectations whilst maintaining ongoing profitable
relationships
A believer in the power of relationships and the benefits they bring
An understanding of the importance of business relationships with underwriters so as to get the job
done.
Management of relationships with adjusters, TPA’s and third party experts
Classes of Business Handled
Property Binders
Comprehensive General Liability
Product Recall
Product Liability
Contingency
Filmand Entertainment
Motor Liability ( fatal and catastrophicRTA losses )
Liquor Liability
Career Highlights
Recovered CAD800,000.00 monies owing going back 15 years for key client
Negotiating multi million CAD$ casualty / liability claims
A unique problem solver
Lead broker on WTC 9/11 losses, Seattle Earthquake and Sears Tower loss in Chicago
Handled high profile film losses involving top Hollywood stars
Management of multi million RTA losses
Skill Set
LIRMA, LINEAGE, ECF, XCHANGING Procedures
2. Career History
Account Executive Parkers LLP
Independent Insurance Broking practice
February 2016 to present
Account management
New business development
Complex claim management
UK commercial business targeting HNW market as well as prestige clients
Cold calling
Generated £90,000.00 GWP within first 11 months from nothing
Aiming to double GWP during year 2 and grow book substantially
Account Management
Self motivated and driven
Complete cross section of clients from a range of industries
April 2015 – February 2016
Since leavingEndeavour, and whilstlookingatnew opportunities within insurance I have
Negotiated an alternativemarket for a Heritage Railway scheme
Utilised existingskillsetto do freelance work on behalf of high profile/ high net worth clients actingas a
personal manager / trouble shooter and providingadministrative support
Identified key transferrableskills and identified new industry sectors as potential employment
opportunities
Researched the buy to let property market as a potential investment opportunity
Researched the leisure,business sector for investment opportunities
Researched property renovation,property projectmanagement opportunities havingundertaken own
project at primary residence
Looked at possibleopportunities workingas a businessintroducer and lead generator utilisingsales skills
Claims Handler Endeavour Insurance Services
Lloyds Insurance broker
January 2008 – March 2015
Claims broker technician responsible for the marketing and negotiation of complex, large Canadian and
North American property and liability losses from first advice to settlement marketing to both the Lloyd’s
and Company markets
Management of complex liability programs, loss ratios, loss runs
Management of binding authorities
Bordereau production
Company and Lloyds market broking
Assistant Vice President MARSH Global Markets
Lloyds Insurance Broker
1999 -2007
Claims broker responsible for the marketing and negotiation of complex, large North American property
losses from first advice to settlement marketing to both the Lloyd’s and Company markets
Account management and supervision of technicians to ensure high levels of service to both clients and
insurers
Marketing to both internal and external clients
Policy wordings response and interpretation
3. Sales and Marketing Manager Intra Travel London
Travel Agency / Tour Operator to Baltic States and Central Europe
1997 – 1998
Development of specialist ad hoc group travel including conference business
Production of flight only brochure, direct marketing & late availability campaigns
Penetrating the UK agency network and travel consortia alliances
Generation of new business (independent agents)
Business travel development and tailor made itineraries to the CIS and Baltics
Tailor made business and leisure itineraries, road shows and travel exhibitions
Air Baltic , ( Chapman Freeborn Airmarketing )
First Scheduled IATA carrier operating schedules services to the Baltic States
1992 – 1997
Developed Sales & Marketing strategies for start up airline and generated sales of £1m within 1 year
Strategic alliances with major UK carriers (interline and special pro rate agreements)
Developed business from IT and BT market opportunities and specialised group business with major UK
operators and VFR markets
Established channels of distribution within the UK
Major Account Management of corporate and trade accounts
Advising and implementation of UK pricing policy and strategy
New business generation targeted at major UK agency networks
Developed Marine account business with major agencies
Implemented UK Sales & Marketing strategy
NCR Ltd
Computer hardware and Software supplier to the Financial Sector
1987 – 1992
Account manager for the Financial Systems Division specialising in the Insurance sector on a global basis
Increased sales from £200k to £1m in 3 years
Sold first UK insurance system to Japanese based UK multinational
Chairman’s award for sales achievement in 1991
Achieved sales quota in 1988, 1989 and 1991
Education
Cambridge College of Arts and Technology
Shiplake College
Cothill House
Diploma in Sales and Marketing
Leisure Interests
Vintage Aviation
Classic cars
Heritage Railways