Society 5.0 4IR Artificial Intelligence AI academic library

1. Society 5.0 – an
introduction
Humanity & Technology in harmony
Dr Heila Pienaar

2. HUMANITY & TECHNOLOGY
IMPACT ON RESEARCH
AND
IMPACT ON INFORMATION
PROFESSIONS
FOURTH INDUSTRIAL
REVOLUTION (4IR/Industry 4.0)
INCLUDING
ARTIFICIAL INTELLIGENCE (AI)
AND ASSOCIATED
TECHNOLOGIES

3. IT is a means to an end:
in other words it is useful
in achieving an aim

4. SOCIETY 5.0
 In anticipation of global trends, the 5th Science and Technology Basic
Plan, adopted by the Japanese Cabinet in January 2016, presented
Society 5.0 as a core concept.
https://www.hitachi.com/rev/archive/2017/r2017_0
 One definition: "A human-centered society that balances economic
advancement with the resolution of social problems by a system
that highly integrates cyberspace and physical space."
 It follows the hunting society (Society 1.0), agricultural society (Society
2.0), industrial society (Society 3.0), and information society (Society
4.0).

6. Relationship with other big ideas
 4IR: In 2019, Society 5.0 was acknowledged by the World Economic Forum and it
was stated that “…As for the problems to solve, Society 5.0 aims to answer both the
future economic and societal challenges faced by humanity at its present and future
stage, by using all the advances of Industry 4.0”.
 Sustainable Development Goals (SDG): In 2019, Nakamura Michiharu, senior
advisor to the Japan Science and Technology Agency, linked the vision of Society 5.0
with the UN’s Sustainable Development Goals (SDGs).
https://www.up.ac.za/news/post_2953210-society-5.0-offers-the-possibility-of-affordable-accessible-education-for-all-up-expert

8. 4TH INDUSTRIAL REVOLUTION
 According to Professor Klaus Schwab, Founder and Executive Chairman of the World
Economic Forum and author of The Fourth Industrial Revolution (2016), the new age
is differentiated by the speed of technological breakthroughs, the pervasiveness
of scope and the tremendous impact of new (integrated) systems
 The First Industrial Revolution, in the 18th and 19th centuries, involved a change from
mostly agrarian societies to greater industrialization as a consequence of the steam
engine and other technological developments.
 The next technological age, the Second Industrial Revolution was driven by electricity
and involved expansion of industries and mass production as well as technological
advances.
 The Third Industrial Revolution, sometimes called the digital revolution, involved the
development of computers and IT (information technology) since the middle of the
20th century. https://whatis.techtarget.com/definition/fourth-industrial-revolution

9. 4IR PRODUCTS AND SERVICES
It’s the collective force behind many products and services
that are fast becoming indispensable to modern life:
Think GPS systems that suggest the fastest route to a
destination,
voice-activated virtual assistants such as Apple’s Siri,
personalized Netflix and Kindle recommendations,
and Facebook’s ability to recognize your face and tag you in
a friend’s photo.
https://www.salesforce.com/blog/what-is-the-
fourth-industrial-revolution-4ir/

10. AI PLUS – specific technologies of 4IR
include, but are not limited to:
• artificial intelligence
• Internet of Things (IoT)
• Robotics
• Chatbots
• virtual reality
• mobile devices
• 3D printing
• smart sensors
• big data/analytics
• augmented reality (AR)
• data visualization
• cognitive computing
• location detection
• customer profiling
• blockchain
• quantum computing
• cloud computing
• biotechnology
• machine learning
• deep learning
https://whatis.techtarget.com/definition/fourth-industrial-revolution

12. ARTIFICIAL INTELLIGENCE (AI) TYPES
https://images.app.goo.gl/cEkL1vYZ4Cdy1pFS9

13. INTERNET OF THINGS

16. ROBOTICS

17. LIBBY THE UP LIBRARY ROBOT

18. UP’s smWoef and Stevie

19. Chatbots: ChatGPT from OpenAI
Made available to
the public by OpenAI
for free in November
2022. A million
users the first day;
today many millions.
Requests feedback
for improvement
from users.

20. 11 Things you can do with ChatGPT
 Quickly write a customised
cv / resume and cover letter
 Create original jokes
 Explain complex topics
 Get relationship advice
 Write music in almost any
genre
 Write, debug and explain
code
 Create content in multiple
languages
 Prepare for a job interview
 Write essays on almost any
topic
 A chat companion
makeuseof.com/things-you-
can-do-with-chatgpt/

22. Total hysterics:
many schools
and universities
banning the
use of ChatGPT

23. AI in Education
Artificial Intelligence (AI) has the potential to transform
the way we learn, work, and live. In education, AI has
the potential to provide new opportunities for learning
and assessment. :
• AI is here to stay and educators need to learn to use it in their
teaching methods.
• AI is not error-free and can be biased based on the language
model it was trained on, which may have a Euro or American-
centric perspective.
• The goal of using AI in teaching should be about augmenting
current processes rather than completely overhauling them.
• It's important to educate students on how to use AI tools
ethically and correctly, by expecting them to use it, changing
the way questions are asked, and incorporating AI tools into
the classroom.

24. Delivers an
answer plus
references
What if Chat
interfaces are
developed for
the Library’s
databases

25. MS is also planning
to integrate ChatGPT
abilities into its MS
productivity tools,
e.g. Word. The verge,
January 9, 2023.

26. Google lost $100 billion
in market value after its
Bard chatbot shared
inaccurate information
in a promotional video.
Reuters, February 8,
2023.

27. Chat break

28. Barbazzeni, B., Friebe, M .16 July 2021. Digital
Scientist 2035-An Outlook on Innovation and
Education. Frontiers in Computer Science.
https://doi.org/10.3389/fcomp.2021.710972
IMPACT ON RESEARCH

29. IMPACT ON INFORMATION PROFESSIONS
Cox, A.M. Research report: The impact of AI, machine
learning, automation and robotics on the information
professions. May 2021. cilip.org.uk
Poole, N. CILIP response to Research report: The impact of
AI, machine learning, automation and robotics on the
information professions. May 2021.
Cox, A.M., Mazumdar,S. Defining Artificial Intelligence for
Librarians. Journal of Librarianship and Information Science.
2022. https://eprints/whiterose.ac.za.uk/193263/

30. Some findings
 These technologies are not coming, they are already here.
 This transformation is impacting at every point in the supply-chain of
knowledge and information.
 As ethical information professionals we have a vital role to play in
democratising AI plus, rather than deepening the digital divide.
 These technologies are impacting first on high-value, high-volume
tasks, but are quickly developing to address lower-value, more
repetitive tasks.
 In the process they will remove the need for existing jobs, but also
create new roles for information professionals comfortable with the
technologies.
 There is an urgent need to expand on the existing digital skills and
confidence of the knowledge and information workforce to take on new
roles.

31. Impacts and implications
 The transformation of search and knowledge retrieval
 New AI interfaces to existing knowledge systems
 New techniques for analysing and extracting knowledge from
content
 New approaches to systematic reviews
 New tools for interacting with information users
 Approaches based on influencing user behaviour
 Automation of routine administrative tasks
 Developing services in ‘smart’ spaces
 Automated management of physical book stock and materials

32. Recommendations
 Leaders in information services and libraries need to create
organisational structures within which experiment is possible and
within which individual learning is supported and encouraged. (the
creative and innovative university library)
 Information services and libraries should actively engage with AI to
explore the potential benefit to users. (and their own products and
services)
 Knowledge should be actively shared across the wider profession.
 There is a need for both short courses (e.g. CPD) and more in-depth
training in relevant AI applications.
 More research is needed on the adoption of AI, the organisational
structures that support it and on the impact of AI on information,
knowledge management and library roles.

33. Application of AI to backend library operations
Application of AI to library service users
Supporting communities of data scientists
Data and AI literacy as a dimension of Information
Literacy
Use of data to analyse, predict and influence user
behaviour

34. IFLA (International Federation of Library Associations) has
developed a strong focus on AI
Artificial Intelligence Special Interest
Group
IFLA statement on Libraries and Artificial
Intelligence

35. Would you let a robot lawyer defend
you?
Joshua Browder describes his app DoNotPay as "the world's
first robot lawyer".
It helps users draft legal letters. You tell its chatbot what your
problem is, such as appealing against a parking fine, and it
will suggest what it thinks is the best legal language to use.
"People can type in their side of an argument using their own
words, and software with a machine learning model matches
that with a legally correct way of saying it," he says.
https://www.bbc.co.za.uk/new/business-58159920

36. Happiness index based on social
media big data and algorithm
 The index makes use of natural language processing (machine
learning methods) of live tweets and applies a balancing
algorithm
 Developed by Prof Greyling from UJ and Dr Rossouw from
Auckland, New Zealand
https://www.news24.com/news2
4/southarfricanews/news/happi
ness-index-shows-south-africans-
are-furious-about-load-shedding-
and-it-could-lead-to protests-
20220921

37. Interesting links:
Inside a warehouse where robots are packing groceries:
https://youtu.be/4DKrcpa8Z_E
Inside a smart Amazon warehouse:
https://youtu.be/IMPbKVb8y8s
Stanford University Library AI studio:
https://library.stanford.edu/projects/artificial-intelligence/about
Stanford University Library free online course: Elements of
AI: https://course.elementsofai.com/

38. Question?
If all the routine roles and tasks are taken
over by AI what will your role be?
If the more advanced roles and tasks are
taken over by AI what will your role be?

39.  What are the implications of these developments for the
functioning of the Library?
 Possible roles for the Library to support and enable the
functions of the University
 How will the Library implement these envisaged changes?