Resume Heidi Livengood Senior Technical Recruiter 2023

My resume September 2023. Looking for new opportunities in Tech, Gaming, Education

Profile
Accomplished global talent acquisition professional with 6+ years of expertise in providing exceptional candidate
and new hire engagement in the gaming and tech industries. Focused on process improvement to increase NPS and
ROI, ensuring a competitive advantage in the corporate industry. Passionate about attracting and retaining top
gaming talent. Dynamic, proven leader with extensive knowledge in management, process improvement, candidate
experience, and data-driven decision-making.
Skills
HR (Onboarding, Reference & Background Checks, Offer Creation, I-9 Verification, Mobility, Immigration,
Reimbursements, Terminations, Referral Program Management)
Recruiting Specialties (Engineering, AI/ML, Gaming, QA, Business, UX/UI, Executive, Art & Animation, Audio
Design)
Leadership (Mentoring, Teams) | Management (Project, People, Process)
Strategic Collaboration (Cross-functional teams, Recruiting Partners, 3rd Party Agencies)
Offer Creation (Compensation, Benefits)
Candidate Evaluation (Screening, References, Interview Feedback, Justification for Hire)
Professional Experience
02/2022 – 09/2023
San Mateo, CA
Technical Recruiter, Roblox
Owning the interview, offer, and hiring process for the engineering org at ROBLOX.
•
Requisition manager for 5-10 engineering teams across Game Engine, Avatar, Studio,
and Creator, closely partnering with stakeholders.
•
I hired 17 highly specialized candidates for niche roles within 19 months, maintaining a
close rate of 80%.
•
Roles I recruited for included AI/ML, programming languages, gameplay, RTC,
automation, quality assurance, engine systems, physics, movement, UI/UX, and various
other engineers.
•
Created strategic sourcing and hiring plans.
•
Acting lead for recruiting projects within my engineering teams.
•
Mentored other talent acquisition members on full-life cycle recruiting.
•
Managing the late-stage interview/offer process for 20+ candidates at any given time to
ensure their experience is exceptional. Candidates leveling range from new college
grads to senior engineering managers.
•
Experienced in cross-team collaboration between engineering, recruiting,
compensation, operations, HR and immigration.
•
Acted as a pioneering member and subject matter expert of the 1st cohort for Guide.
Actively participating in a special project that involved testing out new software, making
recommendations for its changes and implementations, and providing valuable insights
as an early adopter.
H eidi Livengood
Senior Technical Recruiter
heidi.livengood@gmail.com 669.264.9198 San Francisco Bay Area, CA heidilee2045
•
Other special projects included evaluating proprietary immersive experience software
for cognitive and behavioral assessments for candidates and employees as well as a
study to define what it takes to be successful as an employee at Roblox.
10/2021 – 01/2022
Foster City, CA
Associate Recruiter (Sledgehammer Games), Activision Publishing, Inc.
TEC Recruiter-Technical (Volt Information Sciences) 04/2020-10/2021
Acting Call of Duty Franchise sourcing recruiter within Activision Blizzard King for
technical and production teams at Sledgehammer Games (US, AUS, CAN, UK).
•
Developed and led a globalized cross-functional task team coordinating new hire
onboarding practices for efficiency and effectiveness.
•
Offer acceptance rate of 100% with a source-to-accept time average of 21 days.
•
From April '20 to April '21, I onboarded 230+ new employees for domestic and
international studios.
•
I guided 24 art/engineering/production candidates through 76 interviews within two
weeks. That has resulted in a candidate/new-hire conversion rate of 46%.
•
HR coordination for new hires; background checks, onboarding document completion,
referral bonuses, IT/Ops submissions, orientation prep.
Titles include:
Call of Duty: Warzone (2022)
Call of Duty: Vanguard (2021)
Call of Duty: Black Ops - ColdWar (2020)
09/2019 – 05/2020
San Jose, CA
Recruiter (Cold Iron Studios), Scopely, Inc.
Recruiting Coordinator (Disney World Wide Services) 12/2019-02/2020
Recruiting Coordinator (Fox Payroll Services) 09/2019-12/2019
•
In 3 months, I managed the interview and onboarding of more than 21 new hires for
Fogbank and Cold Iron Studios.
•
Responsible for creating offer letters, I-9 verification, relocation coordination,
onboarding for new hires, reimbursement requests, and terminations.
•
Coordinate various projects based on business needs, such as Game Developers
Conference Mixer, Diversity, Equity and Inclusion Training, and FoxNext Impacted
Employee Career Fair.
•
Develop and cultivate rapport with hiring managers, HR partners, and other
stakeholders to understand business objectives and translate these to create a stellar
candidate experience for both Cold Iron and Fogbank Studios.
07/2019 – 10/2019
San Jose, CA
Employment Specialist (Cisco Systems, Inc.), Randstad Professionals US, LLC
Owning the interview and hiring process for Global Staffing Administration at Cisco.
•
Partnered with recruiters to quickly and accurately get offers approved, created,
delivered, and signed.
•
Coordinated and scheduled 150+ in-person/virtual candidate interviews every week.
03/2019 – 05/2019
Palo Alto, CA
Recruiting Coordinator (Acting Recruiter), Vera Security
VERA is the security platform chosen by the Fortune 500 to secure, track, and control
sensitive information that needs to be shared externally. Responsible for the full life-cycle
recruiting efforts of the organization.
•
Continuously identify opportunities to improve, develop, and implement an
organizational interview process for the company.
•
Manage 40 requisitions of upwards of 200 candidates per requisition.
•
Educate hiring managers, interviewers, and third-party recruiters on the new recruiting
process, interview protocol, candidate assessment, and applicant tracking system,
Greenhouse.
02/2019 – 03/2019
Foster City, CA
Recruiting Specialist (MidPen Housing Corporation), Accounting Principals, Inc
MIDPEN communities provide affordable, high-quality, safe, attractive housing near good
schools and close to jobs and transit.
•
Responsible for full life-cycle recruiting including: recruiting, screening, and
recommending placement.
•
Executes activities involving recruiting, sourcing, screening, and hiring, interviewing,
scheduling, performing profile administration in HRIS, background screening, reference
checks and I-9 verification.
•
Provides information to potential applicants; screens and refers applicants to hiring
manager for interviewing.
06/2018 – 01/2019
Cupertino, CA
Recruiting Operations Administrator (Apple Inc.), PRO Unlimited
Managed the AMR market team hiring events and candidate interview process.
•
Schedule 600+ retail candidate interviews on a weekly basis
•
The Point of Contact for US and Canadian Market Teams to provide support for Apple
retail talent.
06/2017 – 06/2018
Sunnyvale, CA
Community Associate, Lyft, Inc
Community Associate (Eastridge Workforce Solutions) 06/2017-/6/2018
Successfully educated and onboarded thousands of drivers within Silicon Valley.
•
Assist in managing the driver HUB in Sunnyvale.
•
Directly involved in Real World Project for driver and passenger Android app Beta UX
and UI testing. Involved in writing and executing grey-box testing.
•
Drivers: recruit, onboard, provide orientation sessions, and support while evaluating
situations for escalation/de-escalation
•
Team: train new employees on Lyft software and duties.
Education
2023 – present
Fairbanks, AK
Master of Business Administration, University of Alaska Fairbanks
Currently enrolled in: Strategic Collaboration, Organizational Theory for Managers.
2020 – 2023
Fairbanks, AK
Bachelor of Applied Management, Applied Management,
University of Alaska Fairbanks
As part of the College of Business Security Management I studied Business Law & Ethics,
Operations Management, Project Management.
1999 – 2003
Fairbanks, AK
Certificate of Drafting Technology, Architectural & Civil Drafting,
University of Alaska Fairbanks
Double majored in both architectural as well as civil drafting engineering specialties.
Manual and CADD techniques.
Certificates
FEMA IS-1300: Introduction to Continuity of
Operations
Cisco: Introduction to IoT

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Resume Heidi Livengood Senior Technical Recruiter 2023

  • 1. Profile Accomplished global talent acquisition professional with 6+ years of expertise in providing exceptional candidate and new hire engagement in the gaming and tech industries. Focused on process improvement to increase NPS and ROI, ensuring a competitive advantage in the corporate industry. Passionate about attracting and retaining top gaming talent. Dynamic, proven leader with extensive knowledge in management, process improvement, candidate experience, and data-driven decision-making. Skills HR (Onboarding, Reference & Background Checks, Offer Creation, I-9 Verification, Mobility, Immigration, Reimbursements, Terminations, Referral Program Management) Recruiting Specialties (Engineering, AI/ML, Gaming, QA, Business, UX/UI, Executive, Art & Animation, Audio Design) Leadership (Mentoring, Teams) | Management (Project, People, Process) Strategic Collaboration (Cross-functional teams, Recruiting Partners, 3rd Party Agencies) Offer Creation (Compensation, Benefits) Candidate Evaluation (Screening, References, Interview Feedback, Justification for Hire) Professional Experience 02/2022 – 09/2023 San Mateo, CA Technical Recruiter, Roblox Owning the interview, offer, and hiring process for the engineering org at ROBLOX. • Requisition manager for 5-10 engineering teams across Game Engine, Avatar, Studio, and Creator, closely partnering with stakeholders. • I hired 17 highly specialized candidates for niche roles within 19 months, maintaining a close rate of 80%. • Roles I recruited for included AI/ML, programming languages, gameplay, RTC, automation, quality assurance, engine systems, physics, movement, UI/UX, and various other engineers. • Created strategic sourcing and hiring plans. • Acting lead for recruiting projects within my engineering teams. • Mentored other talent acquisition members on full-life cycle recruiting. • Managing the late-stage interview/offer process for 20+ candidates at any given time to ensure their experience is exceptional. Candidates leveling range from new college grads to senior engineering managers. • Experienced in cross-team collaboration between engineering, recruiting, compensation, operations, HR and immigration. • Acted as a pioneering member and subject matter expert of the 1st cohort for Guide. Actively participating in a special project that involved testing out new software, making recommendations for its changes and implementations, and providing valuable insights as an early adopter. H eidi Livengood Senior Technical Recruiter heidi.livengood@gmail.com 669.264.9198 San Francisco Bay Area, CA heidilee2045
  • 2. • Other special projects included evaluating proprietary immersive experience software for cognitive and behavioral assessments for candidates and employees as well as a study to define what it takes to be successful as an employee at Roblox. 10/2021 – 01/2022 Foster City, CA Associate Recruiter (Sledgehammer Games), Activision Publishing, Inc. TEC Recruiter-Technical (Volt Information Sciences) 04/2020-10/2021 Acting Call of Duty Franchise sourcing recruiter within Activision Blizzard King for technical and production teams at Sledgehammer Games (US, AUS, CAN, UK). • Developed and led a globalized cross-functional task team coordinating new hire onboarding practices for efficiency and effectiveness. • Offer acceptance rate of 100% with a source-to-accept time average of 21 days. • From April '20 to April '21, I onboarded 230+ new employees for domestic and international studios. • I guided 24 art/engineering/production candidates through 76 interviews within two weeks. That has resulted in a candidate/new-hire conversion rate of 46%. • HR coordination for new hires; background checks, onboarding document completion, referral bonuses, IT/Ops submissions, orientation prep. Titles include: Call of Duty: Warzone (2022) Call of Duty: Vanguard (2021) Call of Duty: Black Ops - ColdWar (2020) 09/2019 – 05/2020 San Jose, CA Recruiter (Cold Iron Studios), Scopely, Inc. Recruiting Coordinator (Disney World Wide Services) 12/2019-02/2020 Recruiting Coordinator (Fox Payroll Services) 09/2019-12/2019 • In 3 months, I managed the interview and onboarding of more than 21 new hires for Fogbank and Cold Iron Studios. • Responsible for creating offer letters, I-9 verification, relocation coordination, onboarding for new hires, reimbursement requests, and terminations. • Coordinate various projects based on business needs, such as Game Developers Conference Mixer, Diversity, Equity and Inclusion Training, and FoxNext Impacted Employee Career Fair. • Develop and cultivate rapport with hiring managers, HR partners, and other stakeholders to understand business objectives and translate these to create a stellar candidate experience for both Cold Iron and Fogbank Studios. 07/2019 – 10/2019 San Jose, CA Employment Specialist (Cisco Systems, Inc.), Randstad Professionals US, LLC Owning the interview and hiring process for Global Staffing Administration at Cisco. • Partnered with recruiters to quickly and accurately get offers approved, created, delivered, and signed. • Coordinated and scheduled 150+ in-person/virtual candidate interviews every week. 03/2019 – 05/2019 Palo Alto, CA Recruiting Coordinator (Acting Recruiter), Vera Security VERA is the security platform chosen by the Fortune 500 to secure, track, and control sensitive information that needs to be shared externally. Responsible for the full life-cycle recruiting efforts of the organization. • Continuously identify opportunities to improve, develop, and implement an organizational interview process for the company. • Manage 40 requisitions of upwards of 200 candidates per requisition. • Educate hiring managers, interviewers, and third-party recruiters on the new recruiting process, interview protocol, candidate assessment, and applicant tracking system, Greenhouse.
  • 3. 02/2019 – 03/2019 Foster City, CA Recruiting Specialist (MidPen Housing Corporation), Accounting Principals, Inc MIDPEN communities provide affordable, high-quality, safe, attractive housing near good schools and close to jobs and transit. • Responsible for full life-cycle recruiting including: recruiting, screening, and recommending placement. • Executes activities involving recruiting, sourcing, screening, and hiring, interviewing, scheduling, performing profile administration in HRIS, background screening, reference checks and I-9 verification. • Provides information to potential applicants; screens and refers applicants to hiring manager for interviewing. 06/2018 – 01/2019 Cupertino, CA Recruiting Operations Administrator (Apple Inc.), PRO Unlimited Managed the AMR market team hiring events and candidate interview process. • Schedule 600+ retail candidate interviews on a weekly basis • The Point of Contact for US and Canadian Market Teams to provide support for Apple retail talent. 06/2017 – 06/2018 Sunnyvale, CA Community Associate, Lyft, Inc Community Associate (Eastridge Workforce Solutions) 06/2017-/6/2018 Successfully educated and onboarded thousands of drivers within Silicon Valley. • Assist in managing the driver HUB in Sunnyvale. • Directly involved in Real World Project for driver and passenger Android app Beta UX and UI testing. Involved in writing and executing grey-box testing. • Drivers: recruit, onboard, provide orientation sessions, and support while evaluating situations for escalation/de-escalation • Team: train new employees on Lyft software and duties. Education 2023 – present Fairbanks, AK Master of Business Administration, University of Alaska Fairbanks Currently enrolled in: Strategic Collaboration, Organizational Theory for Managers. 2020 – 2023 Fairbanks, AK Bachelor of Applied Management, Applied Management, University of Alaska Fairbanks As part of the College of Business Security Management I studied Business Law & Ethics, Operations Management, Project Management. 1999 – 2003 Fairbanks, AK Certificate of Drafting Technology, Architectural & Civil Drafting, University of Alaska Fairbanks Double majored in both architectural as well as civil drafting engineering specialties. Manual and CADD techniques. Certificates FEMA IS-1300: Introduction to Continuity of Operations Cisco: Introduction to IoT