Highly motivated and results-oriented LinkedIn Certified Technical Recruitment / Talent Acquisition professional with 8+ years of experience fueling growth across APAC & SEA Region. My passion lies in understanding the evolving digital landscape and leveraging a tech-savvy approach to identify and attract exceptional talent across diverse industries. Committed to continuous learning, data-driven insights, and innovative approaches, I am a valuable asset to any organization seeking top talent in a dynamic market

1. Kunal Aggarwal
Rica Residence, Jalan ipoh, KL, Malaysia
+60175951036
itsmekunal@icloud.com
https://www.linkedin.com/in/itsmekunal/
https://zaap.bio/kunalaggarwal
Highly motivated and results-oriented LinkedIn Certified Technical Recruitment / Talent Acquisition professional with 8+ years of
experience fueling growth across APAC & SEA Region. My passion lies in understanding the evolving digital landscape and leveraging a
tech-savvy approach to identify and attract exceptional talent across diverse industries. Committed to continuous learning, data-driven
insights, and innovative approaches, I am a valuable asset to any organization seeking top talent in a dynamic market.
Presently at Webhelp, I oversee multi-unit hiring’s while managing a diverse team of recruiters and steering various TA strategies in Asia
Pacific Regions.
CORE STRENGTHS:
Strategic Digital Engagement: Leveraging the power of Generative AI, I integrate cutting-edge technology to streamline talent acquisition
processes, elevate employer branding, and unlock innovative sourcing strategies. Actively engaging on platforms such as LinkedIn, GitHub, Stack
Overflow, Dribble, and other social media sites, I effectively uncover passive candidates and build awareness around the employer brand.
Technical Recruitment Mastery: With a comprehensive understanding of the technical recruitment spectrum, I have mastered the entire
recruitment cycle. From creative sourcing and screening to interviewing, negotiating, closing, and onboarding candidates, I excel in niche and hard-
to-fill positions, ensuring a seamless and effective recruitment process.
Diverse Industry Expertise: Demonstrating industry exposure, I have successfully identified & recruited exceptional talent for specialized roles across
diverse sectors, including IT, Telecom, BPO, Banking, Insurance, Pharma, Manufacturing, Engineering, e-Commerce, EPC & PCB industries.
Data-Driven Optimization: Unleashing the power of data and technology, I proficiently utilize data analytics to optimize recruitment processes.
Well-versed in various ATS platforms such as Workday, Acquity, Workable, Taleo, C-Hire, Bullhorn, ICIMS, and Coupa, I ensure efficiency and
effectiveness in managing talent acquisition workflows.
Effective Relationship Building: As an effective relationship builder, I establish strong ties with stakeholders, clients, and candidates. Fostering
transparent communication and collaboration throughout the recruitment journey, I ensure a positive and constructive experience for all parties
involved.
Experience
WEBHELP SDN BHD JUN 2022 – TILL NOW
ASSISTANT RECRUITMENT MANAGER
As an Assistant Recruitment Manager with Webhelp, my role evolves around:
i. Managed full cycle recruitment activities for bulk/ mass/ volume hiring for Malaysia, Korea, Japan, Indonesia & Vietnam for B2C &
B2B Market.
ii. Driving the Employee Referral program in the entire APAC & SEA Region, & leverage the employees' networks.
iii. Fully responsible for Internal Job Posting (IJP) / Internal Mobility in entire APAC Region. We optimizing the internal talent mobility
process by providing the growth opportunities to the employees within the organization.
IJP MANAGEMENT:
o Overseeing the IJP process, ensuring it's efficient and transparent. Conducting interviews and assessments for internal candidates.
o Collaborating with department heads to identify suitable candidates for internal promotions or transfers.
o Reviewing and assessing internal applicants' qualifications and performance to determine their suitability for the posted roles.
EMPLOYEE REFERRAL PROGRAM:
o Developing and implementing an effective employee referral program to attract talent through current employees' networks.
o Promoting the referral program within the organization to encourage employee participation. Reviewing and tracking referral submissions,
ensuring fairness in the selection process. Communicating rewards or incentives for successful referrals.
DATA ANALYSIS AND REPORTING:
o Analyzing data related to IJP and referral program effectiveness, identifying areas for improvement.
o Preparing reports metrics to evaluate the success of these programs.
o Using data to make informed decisions & adjustments to the programs.
POLICY AND COMPLIANCE:
o Ensuring that IJP and referral program policies are up-to-date and compliant with company and legal standards.
o Providing guidance and training to employees regarding program policies and procedures.
o Collaborating with the HR team, hiring managers, and other stakeholders to align recruitment efforts with organizational goals.
o Maintaining open and clear communication with employees regarding job opportunities and the referral program. Addressing inquiries and
concerns related to IJP and referral initiative
ACHIEVEMENTS
®First Regional TA in Webhelp who helped the company to build the platform, hired 734 candidates in 2023.
®No agency Cost till date for Korea, Vietnam & Indonesia Market hiring for CS / B2B.
SOFTENGER SDN BHD APR 2021 – MAR 2022
RECRUITMENT TEAM LEAD
 Manage global end-to-end recruitment process for Technical roles and Non-Technical roles, such as Project Manager (Software Implementation),
Programmer & Developers, Front, Back & Full stack Developer, Solution Architect, Cybersecurity Engineer, Technical Lead, Presales etc.
 Identified passive candidates using creative and innovative recruiting techniques.
 Partnering with hiring managers to identify and understand key requirements, then build a comprehensive recruiting strategy.
 Managed and executing full life-cycle recruitment, including Clarify, Review, Interview, Select and Prepare.

2.  Proactive high-level sourcing, such as LinkedIn Recruiter and Boolean searches, & finding passive candidates through multifaceted internet searches
and networking.
 Handled the Employment Pass/ Visa process for expatriates using MDec and ESD portals.
NITYO INFOTECH SDN BHD DEC 2017 – DEC 2020
MANAGER - CLIENT & TALENT ACQUISITION
 Reported directly to Country Manager and Associate Director of IT for resourcing all immediate project needs.
 Owned full recruitment lifecycle: client meetings, headhunting, sourcing, screening, shortlisting, interviewing through final placement.
 Sourced, secured and closed hard-to-fill niche roles end-to-end; interviewed candidates and provided hiring recommendations.
 Collaborated with stakeholders to advice on recruitment decisions per company talent needs.
 Revamped recruiting process and pioneered sourcing strategies to build robust talent pipeline.
 Monitored and mentored recruiters daily; assigned tasks, conducted training on sourcing techniques and recruiting best practices.
 Trained team on talent mapping, digital and social sourcing strategies and job board mining.
 Marketed bench talent; ensured careful vetting and guidance for right resource selection by clients.
ACHIEVEMENTS
®Independently delivered the entire Mobile App Project for our reputed Insurance client in Malaysia.
®Successfully secured the SOW for an RPA project in RHB Insurance
COGNIZANT (COGDEV) TECHNOLOGIES MALAYSIA APR 2018 TO NOV 2018
TALENT ACQUISITION GROUP LEAD – APAC (Payroll of Nityo)
 Served as SPOC managing hiring across business verticals including “BFS, Insurance, Testing, CDB, CIS, AIA, GTO, IME, Communications, SAP-CRM-
ERP and Retail & Healthcare”
 Partnered with hiring managers to understand needs and develop recruitment plans supporting business requirements.
 Managed vendor relationships; leveraged cost-efficient sourcing channels like LinkedIn, employee referrals, job portals.
 Executed high-volume recruitment drives; conducted regular walk-in events in Malaysia to meet hiring demand.
 Participated in resourcing calls, highlighted bottlenecks and priorities to customers.
 Shared hiring metrics and external talent availability insights with leadership.
 Developed structured sourcing strategies for each role utilizing social media and other platforms.
 Sent weekly updates on offer acceptance status and open requisitions to business units.
ADECCO SINGAPORE PTE LTD MAR 2017 TO OCT 2017
RECRUITMENT CONSULTANT
 Acquired new clients across industries to partner with Adecco for staffing services.
 Engaged decision makers to brief on specialty offerings.
 Fulfilled client hiring needs for both technical & non-technical roles by sourcing, screening & selecting top qualified talent aligned to requirements.
Kept candidates updated throughout the selection process.
 Followed up with clients to obtain payments for staffing services rendered.
TENTACLE TECHNOLOGIES SDN BHD, MALAYSIA SEPT ’15 TO MAR 2017
RECRUITMENT TEAM LEAD
 Owned full recruitment lifecycle - sourced, screened, interviewed, negotiated offers, closed candidates and managed onboarding.
 Liaised with business stakeholders to advice on regional talent availability and fulfil recruitment requests.
 Recruited for techno-functional roles (SE to Technical Architect) across BFSI and tech, spanning junior to senior levels, including niche capabilities.
 Leveraged social networks to build talent pipeline catering to current and future hiring demands.
 Partnered with mobility team to manage visa and employment pass processing for overseas hires. Conducted pre-boarding orientations demos for
smooth assimilation of global candidates.
amIT GLOBAL SOLUTIONS SDN BHD SEPT ’14 TO JULY 2015
SR. RECRUITMENT CONSULTANT
 Managed end-to-end recruitment to source and onboard quality talent fulfilling manpower requirements aligned to corporate goals.
 Delivered high-impact talent acquisition partnership to Sime Darby and Deloitte tech teams for GST implementation in Malaysia.
 Partnered with tech team stakeholders to understand requirements, headcounts, and talent hiring priorities. Built robust talent pipeline leveraging
sourcing channels in partnership with internal sourcing team.
 Led onboarding activities including reference checks, employment pass applications, and background screening per company best practices.
PROVIDENCE SOLUTION & PROVIDENCE GLOBAL PTE LTD SEPT ’11 TO AUG 2014
STRATEGIC ALLIANCE OFFICER
 Drive business development and IT recruitment activity across Malaysia, Singapore, Australia and US.
 Fully accountable for overall P&L, achieving sales targets via new and existing government and corporate contracts.
 Signed vendor agreements and managed the full recruitment lifecycle - sourcing, screening, selection, closure, billing and payment collection.
 Performed end-to-end recruitment including sourcing, phone screening and proposing qualified candidates to recruiters and hiring managers in
APAC region.
 Partnered with internal recruiters and hiring managers to deeply understand talent demand and required skills/experiences for open roles.
 Captured client requirements thoroughly; screened and shortlisted resumes to submit only the most qualified candidates aligned to client needs.
Certifications & Rewards
CERTIFICATE OF EMPLOYMENT INTERMEDIARIES (CEI) FROM NUS –MOM SINGAPORE
GENERATIVE AI, RECRUITING & TALENT ACQUISITION
GENERATIVE AI FOR BUSINESS LEADERS
GENERATIVE AI, & WORKPLACE TRANSFORMATION

3. PROMOTING INTERNAL MOBILITY AS A MANAGER
NICHE & TECHNICAL RECRUITING
LINKEDIN RECRUITER
TALENT SOURCING & PEOPLE ANALYTICS
MASTERING COMMON INTERVIEW
HR RECRUITING COMMUNICATION STRATEGIES TO ATTRACT AND RETAIN TOP TALENT
BUILDING A TALENT PIPELINE FROM NEW RECRUITS TO LEADERSHIP
DEVELOPING RESOURCEFULNESS
WRITING A TECH RESUME
Professional Education
MAY 2009
MASTER’S IN BUSINESS ADMINISTRATIONS / Wigan & Leigh College. UK
JUNE 2006
BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGIES / Sikkim Manipal University
Skills
Strategic Recruitment Planning
Talent Mapping & Talent Management
Global Talent Acquisition
Full-life Cycle Recruiting (End to End)
360 Recruitment
IT Recruitment
Contract Recruitment
Digital Social Media / Internet Recruiting
Human Resources
Key Account Management
RPO (Recruitment Process Outsourcing)
Sourcing, Screening, Technical Interview,
Benefits Negotiation, Onboarding
Vendor Management
Technical Recruiting
Executive Search, Market Research
Account/ Client & Business Management
Employer & Employee Branding
GitHub, Stack Overflow, Dribble
Taleo, ATS, Artificial Intelligence
Recruitment & Database Platform
Technical Recruiting
Contract Staffing
Talent Attraction
Talent Acquisition
Talent Mapping
Stakeholder Management
Strategic Sourcing
Interviewing
Vendor Management,
Executive Search
Retention Strategies
Business Development
Account Management
Performance Management
Cold Calling
Salary Negotiation
Candidate Assessment
Full-Cycle Recruiting
Creative Sourcing
Digital Recruitment
Social Media recruitment
IT Recruitment