1. Heidi Knaggs
718 Nighthawk Circle, Louisville, CO, 80027
Home phone: (303)-673-0389
Cell phone: (303)-913-3591
Email: heidiruns262@gmail.com
Experience
Childcare assistant (Kiki’s Daycare) 2000-2014
 Administrative duties such as compiling policy and registration packets,
organizing licensing forms, etc.
 Organized daily activities for the children
Volunteer at the Humane Society of Boulder Valley 2003-2010
 Walked dogs
 Fed animals
 Cleaned cages
 Laundry
Volunteer at the Well Pet Clinic-Longmont Humane Society 2015
 Cleaned surgical tools
 Made surgery packs
 Laundry
 Helped in post-operative care
Pet-Sitter 2011-2014
 Exercised animals
 Fed animals
 General housekeeping tasks
Dog walker
 Walked dogs, played with dogs, etc. 2013-2014
Sales representative assistant (Kahl and Parnters) 2011-2014
 Various administrative duties
 Organized of products
 Sales, retail
 Shipping and receiving
 Stocked merchandise
Administrative assistant 2012
 Organized
 Typed up documents
 Compiled financial information
 Filing, general office work
Volunteer at Louisville Public Library 2005-2009
 Prepared activities for young patrons

2.  Shelved books
 Processed incoming and damaged materials
Sales Associate (PetSmart) 2014-2015
 Stocking
 Sales
 Customer service
 Animal care
Sales Associate (Macy’s) 2015-2016
 Sales
 Customer service
 Inventory
Support Associate (Macy’s) 2016
 Shipping and receiving
 Inventory
 Merchandise control
 Fulfillment and online orders
 Customer service
Education
University of Colorado at Boulder 2007-2014
 Bachelor of Arts in History
Started taking classes at CU at age 16 part time, then began full time in 2009
Penn Foster College
 Veterinary technician 2014-2016 (current student)
Skills
 I can type at 40 words per minute and have extensive knowledge of and
experience with many different computer programs, including Word,
Powerpoint, Photoshop, etc. and have experience using all types of office
equipment. I also have many years of experience dealing with animals and
small children, and am a generally friendly, outgoing, and positive person. I
took college level French for 5 years, and am relatively proficient in the
language. I also know some Spanish. I am very hardworking, prompt, and
put my all into whatever tasks may be assigned to me. I have taken many
different CNA and first aid courses and am certified by the Red Cross. I know
how to use a cash register in an efficient and timely manner, and am familiar
with many retail-based computer programs.