As companies become more information-focussed, the role of the corporate information service has changed to capture and enable this trend. Information groups still provide access to literature and patent searching but this is largely done by end users now, freeing up the information professionals to look at how to be more proactive and add value to the information provided – to become a resource rather than a service. This presentation will outline the role of Technology Forecasting & Information (TFI), the information resource for Johnson Matthey. As a corporate resource, TFI works closely with scientific, commercial and financial teams throughout Johnson Matthey to ensure that the decision makers have the knowledge they require to make informed decisions. This presentation will highlight how we have changed the way we work, the sort of work we do, and will show how we use information to highlight trends, identify opportunities, and foster innovation. It will also address the challenges of Big Data, copyright and global sources of information.

1. 1
The Changing Role of Corporate Information Services Lu Potter ICIC 2014, Heidelberg

2. 2
Chemicals
•Chemical Technologies (DPT)
•Syngas
•Chemical Catalysts (inc. Formox) Oil and Gas
•Refineries
•Purification
•Tracerco
Services
•Platinum Marketing and Distribution
•Refining Manufacturing
•Noble Metals
•Colour Technologies
•Chemical Products
•Active Pharmaceutical Ingredient (API) Manufacturing
•Catalysis and Chiral Technologies
•Research Chemicals
•New Business Development
•Water
•Battery Technologies
•Fuel Cells
•Light Duty Catalysts
•Heavy Duty Catalysts
•Stationary Emissions Control
Emission Control Technologies
Process Technologies
Precious Metal Products
Fine Chemicals
New Businesses

3. A Global Business
3

4. An Expanding Information Group
4
Royston
Shanghai
Sonning Common
Chilton
Royston

5. In the 1980s…
•Information department did searching
•Results printed out / ordered and sent to client (scientists)
•Results reviewed, search tweaked, articles ordered
•Articles read, summarised, used
5

6. Technology Forecasting & Information (TFI)
6
Supports JM business and research on a global basis
Expert searching
End user interface
Subscriptions to publications and databases
Project work and analysis
Newsfeeds
Peer reviewed journal

7. TFI - Core Principals
7
TFI
Right Information
To Right People
At Right Time
In Right Format

8. TFI - Core Principals
8
TFI
Right Information
To Right People
At Right Time
In Right Format
Technical Commercial Patents Market People Customer Competitor

9. TFI - Core Principals
9
TFI
Right Information
To Right People
At Right Time
In Right Format
Scientists Managers Commercial Sales Marketing

10. TFI - Core Principals
10
TFI
Right Information
To Right People
At Right Time
In Right Format
Urgent Parallel project Proactive Daily updates

11. TFI - Core Principals
11
TFI
Right Information
To Right People
At Right Time
In Right Format
Reports
Presentations
Electronic devices
Verbal
Raw data

12. News Feeds
•Up to the minute alerts
•(100+ subjects)
•Executive Board to new starters
•1000+ recipients
•JM Insight – adding value/filtering
•News aggregation services
•Email based news service
12

13. Johnson Matthey Technology Review
Replaces Platinum Metals Review, published by JM since 1957
Range of topics reflects JM Plc
interests
www.technology.matthey.com
New peer-reviewed scientific journal launched July 2014
13
@TechRevMatthey

14. End User Resources
14
Subscriptions
End User Searching
Library Catalogue
Document Delivery
Intranet Interface

15. Projects
15
Adding Value
Turning data to knowledge
Visualisations
Integration with teams
Added insight on JM

16. Turning Data to Knowledge
16
Cocktail Parts Ingredients Cocktail Parts Ingredients
Apple Martini 3 cointreau Margarita 4 cointreau
Apple Martini 8 vodka Margarita 3 lime juice
Apple Martini 3 apple schnapps Margarita 7 tequila
B-52 4 cointreau Mint Julep 1 sugar
B-52 4 coffee liqueur Mint Julep 1 mint
B-52 4 bailey's Mint Julep 18 whiskey
Bloody Mary 3 lemon juice Mojito 1 sugar
Bloody Mary 18 Tomato juice Mojito 1 mint
Bloody Mary 9 vodka Mojito 12 soda
Caribou Lou 3 pineapple juice Mojito 8 rum
Caribou Lou 6 rum Mojito 6 lime juice
Cosmopolitan 3 cointreau Mudslide 6 coffee liqueur
Cosmopolitan 3 lime juice Mudslide 6 cream
Cosmopolitan 8 vodka Mudslide 6 vodka
Cosmopolitan 6 cranberry juice Mudslide 6 bailey's
Cuba Libre 12 Cola Pina Colada 6 rum
Cuba Libre 6 rum Pina Colada 6 cream
Daiquiri 9 rum Pina Colada 6 pineapple juice
Daiquiri 1 syrup Screwdriver 20 orange juice
Daiquiri 4 lime juice Screwdriver 10 vodka
Gin and Tonic 29 Tonic Water Sex on the Beach 8 cranberry juice
Gin and Tonic 12 Gin Sex on the Beach 8 vodka
Jager Monster 9 Jagermeister Sex on the Beach 4 peach schnapps
Jager Monster 6 orange juice Sex on the Beach 8 orange juice
Kamikaze 6 lime juice Whiskey Sour 1 syrup
Kamikaze 6 triple sec Whiskey Sour 3 whiskey
Kamikaze 6 vodka Whiskey Sour 2 lemon juice
Long Island Iced Tea 3 rum White Russian 4 coffee liqueur
Long Island Iced Tea 6 gomme syrup White Russian 10 vodka
Long Island Iced Tea 3 vodka White Russian 6 cream
Long Island Iced Tea 5 lemon juice
Long Island Iced Tea 3 triple sec
Long Island Iced Tea 3 Gin
Long Island Iced Tea 3 tequila
SOURCE: raw.densitydesign.org

17. 17
Turning Data to Knowledge
SOURCE: raw.densitydesign.org

18. Structured data is fine……
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
Petroleum Cracking Catalysts
15
23
14
36
43
41
38
46
22
25
19
3
Petroleum Refining
13
31
19
29
22
24
22
29
15
23
20
1
Gasoline Additives
7
12
8
24
43
29
41
34
12
17
17
4
Polymerization
3
8
12
14
16
30
15
27
16
18
24
11
Petroleum Hydrotreating
8
17
11
16
9
17
16
30
17
13
16
3
Catalysts
3
6
5
11
9
11
18
15
19
19
17
9
Reaction
1
4
7
7
11
13
7
18
14
19
20
2
Hydrogenation
1
2
5
13
9
15
11
19
9
15
9
6
Diesel Fuel
4
7
6
18
8
6
20
15
8
10
9
1
Porosity
4
6
6
5
6
11
19
13
18
19
8
18

19. …and easily visualised
19

20. Unstructured Data
20
Hard to categorise sort and manipulate manually
 Semi-structured data
Time consuming
Accuracy
Flexibility

21. Dealing with Unstructured Data
21
Title
Title - DWPI
Abstract - DWPI
Abstract - DWPI Tech Focus
Abstract - DWPI Use
Abstract - DWPI Detailed Description
Claims
Adsorbents
Adsorbent for heavy metal adsorption e.g. mercury and for removal of heavy metal from aqueous stream contaminated with heavy metal such as stream generated by exploration/production of fossil fuels, comprises thiol functionalized support
An adsorbent (A1) for heavy metal adsorption comprises a thiol functionalized support, where the adsorbent has a BET surface area of 200-500 m 2 /g, a pore diameter of 70-150Å and a pore volume of ≥ 0.25 cm 3 /g. INDEPENDENT CLAIMS are included for the following:method (M1) for making the adsorbent (A1) involving reacting thiol- functionalized compound with a support to form a thiol- functionalized support, where the support has physical properties such that the adsorbent has a BET surface area of 200-500 m 2 /g, a pore diameter of 70- 150Å and a pore volume of ≥ 0.25 cm 3 /g; andprocess (M2) for the removal of heavy metals from an aqueous stream contaminated with a heavy metal involving contacting the adsorbent (A1) with the contaminated aqueous stream. As adsorbent for heavy metal (i.e. mercury, arsenic, lead, cadmium, antimony, tin, copper, nickel, cobalt, zinc, chromium, platinum, palladium and gold) adsorption; and for the removal of heavy metals from aqueous stream contaminated with heavy metal (where the stream is a contaminated aqueous stream generated by the exploration and/or production of fossil fuels,
INORGANIC CHEMISTRY - Preferred Adsorbent: The adsorbent (A1) is in the form of a shaped unit with a minimum dimension of 1-15 mm and a maximum dimension of 1-25 mm, with an aspect ratio (longest dimension divided by shortest dimension) of ≤ 4. The shaped units are spherical or roughly spherical with a diameter of 1-15 mm. The adsorbent (A1) further comprises a stabilizing amount of an alkaline metal reacted with the thiol functionality. The level of thiol functionality is 0.1-10 wt.% (as S), and the alkaline metal is present in the adsorbent in an amount of 20-100% on a molar basis to the amount of thiol functionality (as sulfur) present. Preferred Method: The method (M1) further involves treating the support with a modifying material prior to reaction with the thiol- functionalized compound, to increase the reactivity of the support with the thiol-functionalized compound or modify the support physical properties; and reacting the adsorbent with an alkaline metal compound. In the method (M2), the pH of the aqueous
As adsorbent for heavy metal (i.e. mercury, arsenic, lead, cadmium, antimony, tin, copper, nickel, cobalt, zinc, chromium, platinum, palladium and gold) adsorption; and for the removal of heavy metals from aqueous stream contaminated with heavy metal (where the stream is a contaminated aqueous stream generated by the exploration and/or production of fossil fuels, or is a by-product of the processing of fossil fuels used to generate chemical products and/or energy, or is water for use in industrial processes, domestic and/or municipal use, or is stream produced by the decontamination of industrial process equipment or transportation equipment (all claimed) (such as tankers, floating, production storage and offloading (FPSO) facilities, static vessels or pipelines)).
INDEPENDENT CLAIMS are included for the following: method (M1) for making the adsorbent (A1) involving reacting thiol-functionalized compound with a support to form a thiol-functionalized support, where the support has physical properties such that the adsorbent has a BET surface area of 200-500 m 2 /g, a pore diameter of 70-150Å and a pore volume of ≥ 0.25 cm 3 /g; andprocess (M2) for the removal of heavy metals from an aqueous stream contaminated with a heavy metal involving contacting the adsorbent (A1) with the contaminated aqueous stream.
The invention claimed is: 1. An adsorbent suitable for heavy metal adsorption, comprising a thiol functionalised support, wherein a thiol functionality is provided by a thiol-functionalised silane, wherein the adsorbent has a BET surface area in the range 200-500 m2/g, a pore diameter in the range 70-150 Angstroms, a pore volume ≧0.50 cm3/g, and the adsorbent is in the form of a tablet, extrudate, or granule with a minimum dimension in the range 1 to 15 mm and a maximum dimension in the range 1 to 25 mm, with an aspect ratio (longest dimension divided by shortest dimension) ≦4. 2. An adsorbent according to claim 1 wherein the silane is of formula (RO)aSi((CH2)xSH)b in which a is 2 or 3, b is 4−a, x is 1-6 and R is CH3, C2H5 or C3H7. 3. An adsorbent according to claim 1 wherein the silane is (3- mercaptopropyl) trimethoxy silane or (3-mercaptopropyl) triethoxy silane. 4. An adsorbent according to claim 1 wherein the support is selected from the group consisting of silica, titania, alumina, zirconia, pillared clay, and zeolitic material, and mixtures thereof, which may further comprise a binder such as an aluminate cement.

22. Semi-structured / Self-structured data
22
Title
Title - DWPI
Adsorbent
Metals Adsorbed
Application
Abstract - DWPI
Abstract - DWPI Tech Focus
Abstract - DWPI Use
Abstract - DWPI Detailed Description
Claims
Adsorbents
Adsorbent for heavy metal adsorption e.g. mercury and for removal of heavy metal from aqueous stream contaminated with heavy metal such as stream generated by exploration/production of fossil fuels, comprises thiol functionalized support
Zeolite
Mercury
Industrial, municipal, domestic water
An adsorbent (A1) for heavy metal adsorption comprises a thiol functionalized support, where the adsorbent has a BET surface area of 200-500 m 2 /g, a pore diameter of 70-150Å and a pore volume of ≥ 0.25 cm 3 /g. INDEPENDENT CLAIMS are included for the following:method (M1) for making the adsorbent (A1) involving reacting thiol- functionalized compound with a support to form a thiol-functionalized support, where the support has physical properties such that the adsorbent has a BET surface area of 200-500 m 2 /g, a pore diameter of 70- 150Å and a pore volume of ≥ 0.25 cm 3 /g; andprocess (M2) for the removal of heavy metals from an aqueous stream contaminated with a heavy metal involving contacting the adsorbent (A1) with the contaminated aqueous stream. As adsorbent for heavy metal (i.e. mercury, arsenic, lead, cadmium, antimony, tin, copper, nickel, cobalt, zinc, chromium, platinum, palladium and gold) adsorption; and for the removal of heavy metals from aqueous stream contaminated with heavy metal (where the stream is a contaminated aqueous stream generated by the exploration and/or production of fossil fuels,
INORGANIC CHEMISTRY - Preferred Adsorbent: The adsorbent (A1) is in the form of a shaped unit with a minimum dimension of 1-15 mm and a maximum dimension of 1-25 mm, with an aspect ratio (longest dimension divided by shortest dimension) of ≤ 4. The shaped units are spherical or roughly spherical with a diameter of 1-15 mm. The adsorbent (A1) further comprises a stabilizing amount of an alkaline metal reacted with the thiol functionality. The level of thiol functionality is 0.1-10 wt.% (as S), and the alkaline metal is present in the adsorbent in an amount of 20-100% on a molar basis to the amount of thiol functionality (as sulfur) present. Preferred Method: The method (M1) further involves treating the support with a modifying material prior to reaction with the thiol- functionalized compound, to increase the reactivity of the support with the thiol-functionalized compound or modify the support physical properties; and reacting the adsorbent with an alkaline metal compound. In the method (M2), the pH of the aqueous
As adsorbent for heavy metal (i.e. mercury, arsenic, lead, cadmium, antimony, tin, copper, nickel, cobalt, zinc, chromium, platinum, palladium and gold) adsorption; and for the removal of heavy metals from aqueous stream contaminated with heavy metal (where the stream is a contaminated aqueous stream generated by the exploration and/or production of fossil fuels, or is a by-product of the processing of fossil fuels used to generate chemical products and/or energy, or is water for use in industrial processes, domestic and/or municipal use, or is stream produced by the decontamination of industrial process equipment or transportation equipment (all claimed) (such as tankers, floating, production storage and offloading (FPSO) facilities, static vessels or pipelines)).
INDEPENDENT CLAIMS are included for the following: method (M1) for making the adsorbent (A1) involving reacting thiol- functionalized compound with a support to form a thiol- functionalized support, where the support has physical properties such that the adsorbent has a BET surface area of 200-500 m 2 /g, a pore diameter of 70-150Å and a pore volume of ≥ 0.25 cm 3 /g; andprocess (M2) for the removal of heavy metals from an aqueous stream contaminated with a heavy metal involving contacting the adsorbent (A1) with the contaminated aqueous stream.
The invention claimed is: 1. An adsorbent suitable for heavy metal adsorption, comprising a thiol functionalised support, wherein a thiol functionality is provided by a thiol- functionalised silane, wherein the adsorbent has a BET surface area in the range 200-500 m2/g, a pore diameter in the range 70-150 Angstroms, a pore volume ≧0.50 cm3/g, and the adsorbent is in the form of a tablet, extrudate, or granule with a minimum dimension in the range 1 to 15 mm and a maximum dimension in the range 1 to 25 mm, with an aspect ratio (longest dimension divided by shortest dimension) ≦4. 2. An adsorbent according to claim 1 wherein the silane is of formula (RO)aSi((CH2)xSH)b in which a is 2 or 3, b is 4−a, x is 1-6 and R is CH3, C2H5 or C3H7. 3. An adsorbent according to claim 1 wherein the silane is (3- mercaptopropyl) trimethoxy silane or (3-mercaptopropyl) triethoxy silane. 4. An adsorbent according to claim 1 wherein the support is selected from the group consisting of silica, titania, alumina, zirconia, pillared clay, and zeolitic material, and mixtures thereof, which may further comprise a binder such as an aluminate cement.

23. Sources
Commercial
Financial
News
Technology
Patents
Technical databases
Journals
Collaborative Projects
23
STN
Scopus
SciFinder
Thomson Innovation
Orbit
TotalPatent
Boxscore
ICIS

24. Sources
Commercial
Financial
News
Technology
Patents
Technical databases
Journals
Venture capital
Small companies
Market research
Company registers
24
Dow Jones
Profound
Dun & Bradstreet
LexisNexis
National databases
Factiva
Annual reports
University Spinouts

25. Sources
Commercial
Financial
News
Technology
Patents
Technical databases
Journals
Venture capital
Small companies
Market research
Company registers
Stockbroker reports
Social Media
Web browsers
News aggregators
25
WWW
LinkedIn
Factiva
NewsEdge

26. Sources
Commercial
Financial
News
Technology
Patents
Technical databases
Journals
Venture capital
Small companies
Market research
Company registers
Stockbroker reports
LinkedIn
Web browsers
News aggregators
Specialist consulting
Conferences
In house expertise
26
Ricardo
Internal reports
Internal experts
Intranet
Trade Associations

27. Copyright Issues
27
Keeping to contracts
Corporate Licences
Sharing electronically
Flexible approach
Educating users

28. Moving to the future
28
Big Data: resource of information for business and innovation
Organisational change: growth, importance of visibility
Innovation: identify and follow up interesting areas – proactive approach
Information Systems: accessible, intelligible, IT
Intranets: end user interface, customisation, sharing, reach
Internal information: trends, opportunities, requirements

29. Moving to the future – Big Data
29
Use of data within global organisation
Creating two-way benefit
Using social media
Opening the silos

30. Moving to the future – information delivery
30
Accessiblity and visualisation
Use of unstructured data
End user interfaces
Knowledge management

31. Moving to the future – fostering innovation
31
Central resource
Internal/external resources
Proactive approach
Expert team

32. Put all together…
32

33. 33