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1
Presented by: Hassnae Salek
Master student of Communication, Culture and Translation -Mohamed the First University-
Vice President of Membership - ALC Oujda Toastmasters-
Outline:
 Starting the Q&A session
 Handling questions
 Further advice during the discussion session
 Problems that could be encountered
 Conclusion
2
-Setting with the Chairman
-Arranging with a friend
-Asking yourself
Starting the Q&A session
3
Handling questions
• Before the presentation:
Anticipate questions
• During Q&A session:
 Listen
 Understand
 Repeat the question out loud
 Credit the person
 Respond to the question
4
• Eye contact
• Never invite or allow an audience to interrupt a
speech.
• Be prepared to deal summarily with a member
of the audience who wishes to make a speech
of his own.
• Don’t let the session to drag on.
Further advice during the discussion session
5
• Remember! All audiences contain at least :
 One sadist person ,whose aim is to break the
speaker’s mood.
 A questionnaire who is never satisfied.
• Difficult questions:
Beware of false answers, its better to say I do not
know.
Problems that could be encountered
6
Conclusion
Discussion sessions are important elements of
any presentation. Good questions and answers do
not just happen, but rather they are planned as
carefully as good speeches and presentations are
planned.
7
8

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Questions & Answers in Speeches and Presentations

  • 1. 1 Presented by: Hassnae Salek Master student of Communication, Culture and Translation -Mohamed the First University- Vice President of Membership - ALC Oujda Toastmasters-
  • 2. Outline:  Starting the Q&A session  Handling questions  Further advice during the discussion session  Problems that could be encountered  Conclusion 2
  • 3. -Setting with the Chairman -Arranging with a friend -Asking yourself Starting the Q&A session 3
  • 4. Handling questions • Before the presentation: Anticipate questions • During Q&A session:  Listen  Understand  Repeat the question out loud  Credit the person  Respond to the question 4
  • 5. • Eye contact • Never invite or allow an audience to interrupt a speech. • Be prepared to deal summarily with a member of the audience who wishes to make a speech of his own. • Don’t let the session to drag on. Further advice during the discussion session 5
  • 6. • Remember! All audiences contain at least :  One sadist person ,whose aim is to break the speaker’s mood.  A questionnaire who is never satisfied. • Difficult questions: Beware of false answers, its better to say I do not know. Problems that could be encountered 6
  • 7. Conclusion Discussion sessions are important elements of any presentation. Good questions and answers do not just happen, but rather they are planned as carefully as good speeches and presentations are planned. 7
  • 8. 8