In this presentation, I like to highlight all the artificial intelligence capabilities that are on offer in Microsoft Cloud from both end-user and IT team perspective to create a true Modern Workplace.
28. 1. AI Authoring to move beyond manually scripted dialogues;
2. Specialized Knowledge Graph blending the insights from Bing data with your specific
business ontology;
3. Industry leading machine reading comprehension; and
4. Reinforcement Learning to create a continuously learning customer care solution.
The compute is server less. That means it exist no where but everywhere.
Operational Excellence
Cost Management
Reliability
Scalability
Performance
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https://redmondmag.com/articles/2018/02/16/office-365-gets-serious-about-ai.aspx
Every day, millions of Office 365 subscribers rely on Excel to perform complex analysis and derive value from their organizations’ data with intelligent tools like Flash Fill and advanced data transformation. For many, however, extracting key insights from a new data set can be intimidating. Today, we’re announcing the preview of Insights in Excel—a new service that automatically highlights patterns it detects, which makes it easier for everyone to explore and analyze their data. Powered by machine learning, Insights helps identify trends, outliers, and other useful visualizations, providing new and useful perspectives on data. Insights begins rolling out in preview to Office insiders this month.
Every workplace is unique, and understanding the internal acronyms in use across an organization can be essential to success. Today, we announced a new Microsoft Word feature called Acronyms. Powered by machine learning, Acronyms helps people understand shorthand that is commonly used in their own workplaces by leveraging the Microsoft Graph to surface definitions of terms that have been previously defined across emails and documents. Acronyms will begin rolling out to Word Online for Office 365 commercial subscribers in 2018.
Insights in Excel is starting to roll out in preview to Office 365 commercial subscribers enrolled in Office Insiders, in the United States this month. Because this feature is powered by machine learning, it will provide increasingly advanced analysis as usage of the feature grows over time.
Acronyms will be rolling out to Word Online for Office 365 commercial subscribers enrolled in Office Insiders in 2018.
Time to leave is rolling out to Outlook for iOS users in our Insider program this month, and then to all Outlook for iOS users in coming months. We also plan to make it available in Outlook for Android 2018.
Microsoft Whiteboard Preview is now available for Windows users in the Windows Store.
Text in image search is currently rolling out to Office 365 commercial subscribers and will be available worldwide by the end of 2017.
Complexity is the absolute enemy of security and productivity. The simpler you can make your productivity and security solutions, the easier it will be for IT to manage and secure—making the user experience that much more elegant and useful.
Delivery Optimization allows for one device to download an update and then use the local network to deliver that update to peers. This significantly reduces bandwidth (by as much as 90 percent) and that results in a much better experience for everyone on the network.
A future where support agents focus on richer, more valuable interactions. That’s the future we demonstrated at Ignite, today.
This is accomplished by having virtual agents engage with customers to solve their issues, and seamlessly transfer to support agents only when necessary
The agents receive real-time suggestions when a customer is handed off and can provide real-time feedback to train the virtual agents to become even more effective over time.
Everything comes together in a comprehensive conversation management portal that empowers service managers to monitor and refine the conversations the virtual agents have with customers.