Clinical and Ethical Considerations for Psychologists, Counselors, and Clinicians Using the Internet.

1. Digital and Social Media Ethics for Psychotherapists (IEPsy)Clinical and Ethical Considerations for Psychologists, Counselors, and Clinicians Using the Internet. Presented by Maliheh Taheri Psychologist mali@malihehtaheri.com www.malihehtaheri.com

2. Overview Online Transparency of Clients and Therapists Social Networking: Friend Requests, Facebook, MySpace, LinkedIn Emails between Therapists and Patients, Record Keeping Practices, and Laptop Security Social Media Policies, Codes of Ethics, Guidelines, and Resources

3. Learning Objectives Psychology Technology Benefits Ethics

4. Introduction Technological “Natives” & “Immigrants” Before and After 1960/70 Digital Ethics (Video) The Internet’s ethical challenges Should you Google your clients? Should you ‘friend’ a student on Facebook? My Private Practice Social Media Policy Social Networking Facebook, Linkedin, Myspace etc…

5. Online Transparency Unintentional Online Disclosures by Psychotherapists Intentional Disclosure by Psychotherapists

6. 5 Types of Self-Disclosure: The Google Factor: Therapists' Unwitting Self-Disclosure On The Net. New Therapist, 57, September/October, p. 16-22, By OferZur, Ph.D.

7. How Clients May Find Online Information About Therapists

8. ‘consider any thing you write online as being tattooed on your head

11. potential therapist

12. joining social networks

14. highly private informationIllegal search

15. General Guidelines Regarding Internet Transparency Therapists should always assume that everything what they post online, may be read by their clients. Google yourself regularly Professional Life seek expert consultations be very careful in discussing case studies online Therapists should always assume that everything what they post online, may be read by their clients. Personal Life

16. Activity search Yourself online

17. Removing Negative Information from the Internet Identify the Nature of the Information Figure Out the Source Try to Resolve it Whom to Contact? Where to Turn for Help? Reputation defender http://www.reputationdefender.com/

18. What is Social Networking

19. Facebook Statistics Singapore Number of users on Facebook in Singapore: 2 413 340 Number of male users on Facebook in Singapore: 1 172 380 Number of female users on Facebook in Singapore: 1 173 520 Penetration of Facebook in Singapore to population: 51.34 % Penetration of Facebook in Singapore to online population: 65.97 %

20. Managing Facebook as a Mental Health professional Facebook is a social space which can quickly overlap into our professional lives making it harder to distinguish between personal and professional activities. By KeelyKolmeswww.drkkolmes.com

21. Profiles vs. Pages

22. Making a Business Page

24. More privacy infringement- So does this all mean that you should just forget about Facebook entirely?

25. Setting Up Privacy Settings

26. Psychotherapy, Online Social Networking, and Ethics Ethics and the Internet Social Networking Sites Patterns of Social Networking Site Use

27. Social Networking Sites The most popular of these are Facebook and MySpace, although others, such as LinkedIn and Friendster, also have followings, albeit to a lesser extent (Salaway & Caruso, 2008) Positive Social Effects Negative Social Effects

28. SPS Code of Professional Ethics SPS - Principle 6. Confidentiality Identification Permission Exceptions Publication SPS- Principle 8. Client Relationship Client's decision Dual relationship Exceptions

29. APA Code of Professional Ethics 4. Privacy And Confidentiality 4.01 Maintaining Confidentiality 4.02 Discussing the Limits of Confidentiality Risks to privacy 4.03 Record Keeping permission 4.04 Minimizing Intrusions on Privacy 4.05 Disclosures prohibited by law 4.06 Consultations 4.07 Use of Confidential Information

30. APA Code of Professional Ethics 6. Record Keeping and Fees Use coding 3.05 Multiple Relationship Functions as a psychologist Exceptions/No harm Takes reasonable steps to resolve Clarify role expectations

31. Email and Laptop Security

32. General Guidelines and Practice "Covered Entity“ Security password Backup, backup and … backup firewall virus protection Consult with computer experts Encryption software programs Treat the laptop like the cash in your wallet

33. Email Tips for Clinicians Initial Contact Shared Email Lists Social Networking Sites Software and Software Security Policies

34. Summary Challenges Technological, Personal, Time What we have learned Mastery is not achieved overnight Keep Our eyes on the goal On line course suggested, http://www.zurinstitute.com/homeonlinealpha.html#dd

35. Resources Online Continuing education, ZurInstitute, LLC http://ww.zurinstitute.com/ Singapore Psychological Society (SPS) http://www.singaporepsychologicalsociety.org/ American Psychological Association http://apa.org/

36. Questions?

37. Thank you Dr. OferZur, Dr. KeelyKolmes And you for your patience and curiosity to participate in my presentation