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Presented by Dr. Chip Bell
Managers as Mentors
Building Partnerships for Learning
Thought for the Day
No one can teach anyone anything of significance.
The goal of teaching (or mentoring) is to help
another person remember, renew, and make ready
to use.
It is not about transmitting knowledge, it is about
facilitating discovery that leads to understanding.
~Carl Rogers
On Becoming a Person
“
”
The Four Challenges of Mentoring
The Four Challenges of Mentoring
The Four Challenges of Mentoring
The Four Challenges of Mentoring
Chat with Us
What are some reasons mentoring is vital today?
Please respond using your chat window.
Today’s Learning Objectives
 What is mentoring…really?
 What is the goal or aim of mentoring?
 What are the steps (stages) in reaching that goal?
 How do you mentor? What are the techniques to
take those steps?
What is Mentoring…really?
Mentoring is that part of the leader
or coach’s role that has learning as
its primary outcome.
What is the Goal or Aim?
Focus
Feeling
Family
Freedom
A good mentoring partnership
with five key features
What Makes Mentoring Work?
 Surrendering
 Accepting
 Gifting
 Extending
 Authenticity
 Curiosity/Courage
 Advice/Feedback/Support
 Inspiration
STAGE TECHNIQUE
Chat with Us
What is the greatest relationship
challenge for most mentors?
Please respond using your chat window.
Create a Power-Free Relationship
Authenticity Opens Doors
Authenticity
with mask-removing rapport.
Create a power-free relationship…
Surrendering Techniques
The Heart of Host
 Create connection
 Be very attentive
 Model calm and confidence
 Open posture and eye hugs
 Matching and pacing
 Be a partner!
What Makes Mentoring Work?
 Surrendering
 Accepting
 Gifting
 Extending
 Authenticity
 Curiosity/Courage
 Advice/Feedback/Support
 Inspiration
STAGE TECHNIQUE
Invite Risk Taking
Curiosity and Courage
Create a safe haven for learning by…
Curiosity
using dramatic listening
without judgment.
Dramatic Listening without Judgment
 Use raffle listening
 Look like you are listening
 Listen to learn
Cassie Listening
Judgment-Free Query
Listening without Judgment
How the Brain Impacts Learning
VICTIM!
CEREBRUM
Learn
Analysis
Logic/Creativity
Figure Things Out
You won’t like me
You won’t respect me
You won’t promote me
I’ll look stupid
I’ll lose face
I’ll lose control
AMYGDALA
Reactive
Instinct
Fight/Flight
Triggers Adrenalin
- ⅔
What Makes Mentoring Work?
 Surrendering
 Accepting
 Gifting
 Extending
 Authenticity
 Curiosity/Courage
 Advice/Feedback/Support
 Inspiration
STAGE TECHNIQUE
Create a safe haven for learning by…
supporting “failing on purpose.”
Courage
What Makes Mentoring Work?
 Surrendering
 Accepting
 Gifting
 Extending
 Authenticity
 Curiosity/Courage
 Advice/Feedback/Support
 Inspiration
STAGE TECHNIQUE
Learning Gifts Foster Insights
Create insight and discovery through…
 Gift #1: Advice without resistance
 Gift #2: Feedback planned for growth
Gifting
How to Give Advice without Resistance
 Step 1: Acknowledge the performance problem or
learning goal.
 Step 2: Get their agreement that improvement is
important.
 Step 3: Ask permission to give advice.
 Step 4: State your advice in the first person singular.
 Step 4 ½: Get feedback on the usefulness of your advice.
Create insight and discovery through…
 Gift #1: Advice without resistance
 Gift #2: Feedback planned for growth
Gifting
Feedback
F.O.
Information
2-3 miles
F.D.C.
 Clear
 Useful
 Rapid
What Makes Mentoring Work?
 Surrendering
 Accepting
 Gifting
 Extending
 Authenticity
 Curiosity/Courage
 Advice/Feedback/Support
 Inspiration
STAGE TECHNIQUE
Enable Transfer of Learning
Support
Create protégé independence through…
 Gift #3: Eliminating restrictive patterns...especially
the mental ones between your protégé’s ears!
Support
Your Mind is a Pattern Maker
Aoccdrnig to rscheearch, it deosn't mttaer
in what oredr the ltteers in a wrod are, olny
taht the frist and lsat ltteres are at the rghit
pcleas. The rset can be a toatl mses and you
can sitll raed it. Tihs is bcuseae we do not
raed ervey lteter by ilstef, but the wrod as a
patern.
Count Every Square You See
1X1 = 16
2X2 = 9
3X3 = 4
4X4 = 1
The word
“square”
at the top
Eliminating Mental Restrictions
 An abundance of “what ifs”
 Use trials, pilots, prototypes, and experiments
 Use “green wiener” awards
 Make learning feel like play!
 Treat your protégé as Alice’s father did
Do you think I’ve gone ‘round the bend?
Inspiration
Create protégé independence by…
praising without critiquing.
What Makes Mentoring Work?
 Surrendering
 Accepting
 Gifting
 Extending
 Authenticity
 Curiosity/Courage
 Advice/Feedback/Support
 Inspiration
STAGE TECHNIQUE
Connect with Us
Chip Bell
chip@chipbell.com
@ChipRBell
Chip Bell
HRDQstore.com | 800.633.4533
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The Four Challenges of Mentoring Techniques for Building Partnerships

  • 1.
  • 2. Presented by Dr. Chip Bell Managers as Mentors Building Partnerships for Learning
  • 3. Thought for the Day No one can teach anyone anything of significance. The goal of teaching (or mentoring) is to help another person remember, renew, and make ready to use. It is not about transmitting knowledge, it is about facilitating discovery that leads to understanding. ~Carl Rogers On Becoming a Person “ ”
  • 4. The Four Challenges of Mentoring
  • 5. The Four Challenges of Mentoring
  • 6. The Four Challenges of Mentoring
  • 7. The Four Challenges of Mentoring
  • 8. Chat with Us What are some reasons mentoring is vital today? Please respond using your chat window.
  • 9. Today’s Learning Objectives  What is mentoring…really?  What is the goal or aim of mentoring?  What are the steps (stages) in reaching that goal?  How do you mentor? What are the techniques to take those steps?
  • 10. What is Mentoring…really? Mentoring is that part of the leader or coach’s role that has learning as its primary outcome.
  • 11. What is the Goal or Aim? Focus Feeling Family Freedom A good mentoring partnership with five key features
  • 12. What Makes Mentoring Work?  Surrendering  Accepting  Gifting  Extending  Authenticity  Curiosity/Courage  Advice/Feedback/Support  Inspiration STAGE TECHNIQUE
  • 13. Chat with Us What is the greatest relationship challenge for most mentors? Please respond using your chat window.
  • 14. Create a Power-Free Relationship Authenticity Opens Doors
  • 15. Authenticity with mask-removing rapport. Create a power-free relationship…
  • 16. Surrendering Techniques The Heart of Host  Create connection  Be very attentive  Model calm and confidence  Open posture and eye hugs  Matching and pacing  Be a partner!
  • 17. What Makes Mentoring Work?  Surrendering  Accepting  Gifting  Extending  Authenticity  Curiosity/Courage  Advice/Feedback/Support  Inspiration STAGE TECHNIQUE
  • 19. Create a safe haven for learning by… Curiosity using dramatic listening without judgment.
  • 20. Dramatic Listening without Judgment  Use raffle listening  Look like you are listening  Listen to learn
  • 23. Listening without Judgment How the Brain Impacts Learning VICTIM! CEREBRUM Learn Analysis Logic/Creativity Figure Things Out You won’t like me You won’t respect me You won’t promote me I’ll look stupid I’ll lose face I’ll lose control AMYGDALA Reactive Instinct Fight/Flight Triggers Adrenalin - ⅔
  • 24. What Makes Mentoring Work?  Surrendering  Accepting  Gifting  Extending  Authenticity  Curiosity/Courage  Advice/Feedback/Support  Inspiration STAGE TECHNIQUE
  • 25. Create a safe haven for learning by… supporting “failing on purpose.” Courage
  • 26. What Makes Mentoring Work?  Surrendering  Accepting  Gifting  Extending  Authenticity  Curiosity/Courage  Advice/Feedback/Support  Inspiration STAGE TECHNIQUE
  • 28. Create insight and discovery through…  Gift #1: Advice without resistance  Gift #2: Feedback planned for growth Gifting
  • 29. How to Give Advice without Resistance  Step 1: Acknowledge the performance problem or learning goal.  Step 2: Get their agreement that improvement is important.  Step 3: Ask permission to give advice.  Step 4: State your advice in the first person singular.  Step 4 ½: Get feedback on the usefulness of your advice.
  • 30. Create insight and discovery through…  Gift #1: Advice without resistance  Gift #2: Feedback planned for growth Gifting
  • 32. What Makes Mentoring Work?  Surrendering  Accepting  Gifting  Extending  Authenticity  Curiosity/Courage  Advice/Feedback/Support  Inspiration STAGE TECHNIQUE
  • 33. Enable Transfer of Learning Support
  • 34. Create protégé independence through…  Gift #3: Eliminating restrictive patterns...especially the mental ones between your protégé’s ears! Support
  • 35. Your Mind is a Pattern Maker Aoccdrnig to rscheearch, it deosn't mttaer in what oredr the ltteers in a wrod are, olny taht the frist and lsat ltteres are at the rghit pcleas. The rset can be a toatl mses and you can sitll raed it. Tihs is bcuseae we do not raed ervey lteter by ilstef, but the wrod as a patern.
  • 36. Count Every Square You See 1X1 = 16 2X2 = 9 3X3 = 4 4X4 = 1 The word “square” at the top
  • 37. Eliminating Mental Restrictions  An abundance of “what ifs”  Use trials, pilots, prototypes, and experiments  Use “green wiener” awards  Make learning feel like play!  Treat your protégé as Alice’s father did
  • 38. Do you think I’ve gone ‘round the bend?
  • 39. Inspiration Create protégé independence by… praising without critiquing.
  • 40. What Makes Mentoring Work?  Surrendering  Accepting  Gifting  Extending  Authenticity  Curiosity/Courage  Advice/Feedback/Support  Inspiration STAGE TECHNIQUE
  • 41. Connect with Us Chip Bell chip@chipbell.com @ChipRBell Chip Bell HRDQstore.com | 800.633.4533
  • 42. Take 10% off your next order! Enter code webinarMM at checkout. Offer expires 8/13/14. Our Exclusive Offer for You