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Snapshot: lessons learned and next steps
ePIC 2018
THE HUMANITARIAN GLOBAL MISSION
2
To support people around the world
to prepare for and respond to crises
in their own countries
Humanitarian System
ALNAP SOHS 2015
> 90% national/local field personnel
Learning in a VUCA world: lifelong, lifewide
Volatile ~ Uncertain ~ Complex ~ Ambiguous (and often dangerous)
sceptrefellows
Learning & recognition approach
Facilitate access to learning
resources, platforms and tools to
enable locally relevant capacity-
building, sharing and mutual
learning for individuals,
organizations and communities.
NOT JUST TOP–DOWN
Learning, sharing & recognizing
from the grassroots up.
More than courses & exams - flexible learning, assessment & recognition
“all kinds of learning and training outcomes
deserve to be valued and validated, regardless of
where and how they were obtained” unesco.or
g
NEEDED: Skills mapping across organisations, across regions
UN Human Development Index by country as of 2016
By: Happenstance [CC BY-SA 4.0 via Wikimedia Commons
Coming together: Key Standards, Competencies
Talent
Pipeline
Recruitment
Induction
Team Building
Performance Management
Talent Management
Experience
Achievements
Professional Development
Career Development
Leadership Development
SME Specialization
Career Change
Outplacement
Endorsed
HPass, ANSI
Peer orgs
Earners
Open, Lifewide Learning
MOOCs, Open Ed Resources,
Personal Learning Networks,
Coaching/Mentoring,
Communities of Practice
Demand
Supply
Career
Pathways
Skills
Marketplace
External
Recognition
Humanitarian
Learning &
Assessment
Providers
Local, Global
New
Recruit?
New
Mission?
HRIS/ERP
Systems
Performance
Management
Systems
Talent
Management
Systems
New
Role?
New
Career?
Some potential participants...
Aligned
Skills Frameworks
Sector Standards
HPass Badge
(Audited)
HPass vision for the future (adapted from ePIC 2015)
International Humanitarian Recognition Network
hpass.org/
HPass Overview
LEARNING PROVIDER STANDARDS ASSESSMENT PROVIDER STANDARDS
Employers & Volunteer
Organisations (E&V)
Humanitarians (H)
AUDITING SERVICE
Quality Auditors
Request
audit
Seek & evaluate to
recruit & develop
Seek & earn, to learn
& be recognised
Import
badges
External
badge platforms
“HPass Endorsed”
Signposting for LPs, APs
who meet Audit standards
Resources & Tools on HPass Portal
Competency
Resources
CHCF
Resources
Assessment Provider
Standards
AP Standards
Handbook
LP Standards
Handbook
QAM
Guidebook
QAM
Self-assessment tool
Learning Provider
Standards
Earner
Resources
Issuer
Resources
QALC PCLC Badges
Learning Providers (LP) Assessment Providers (AP) Credentialing Bodies (CB)
Other External
Badge Issuers
(by agreement)
Open Badge Factory
BADGE CREATION / ISSUING
Create
Issue
myHPass
BADGE STORAGE / SHARING
Share & connect
to advance
Coaching Services - Standards
Provide support for organisations piloting the Learning and /or Assessment Provider
Standards, support materials and services
Provide training and guidance to help piloting organisations understand and use the
standards
Guide piloting organisations through a self-evaluation of their services
Help piloting organisations create and implement action plans based on self-
evaluations
Support piloting organisations undertaking an external audit of the quality of their
services
Provide basic information and referral options about other HPass resources and
services
“HPass Approved Provider” Audit Process
Self-evaluation
Review: Stage 1
(checking for
completeness, planning)
If YES
Confirmation of the
recommendation by the Approval
Committee
Maintenance / re-approval as an
“HPass Approved Provider” (4-
year cycle)
Submission of
“Approved Status
Application Form”
Review: Stage 2
(audit)
Recommendation from an
Auditor for Approved Status
DisplayersConnectors
myHPass: platform for a humanitarian skills recognition ecosystem
X
X
Endorsement
A new way to build trust in the network
Badges Employer
(Consumer)
Individual
(Earner)
College
(Issuer)
University
(Issuer)
Industry
Association
Accreditation
Organization
Standards
Body
Professional
Body
Alignment & Endorsement –better together
Badge Earners
(ROADMAP)
Employers
Standards
Bodies
Professional
Bodies
Skills
Frameworks
Qualification Level
Frameworks
Professional
& Industrial
Standards
Alignment
Industry
Associations
Accreditation
Organizations
Post Secondary
Institutions
Endorsement+
High
Value
Badges
= “Secret sauce”
Multilingual badges (Open Badge Factory)
Open Badges Toolkit – style guide
Might need to start them off w template:
Open Badges Fundamentals: Hands-On Exploration Pathway
HPass Badging Fundamentals
Early Adopter - Open Badges
Design: Badge Canvas
Badge system workbook
Quality Assurance Mechanism
Standards
Pilot Exploration Timeline
Explore badging
Review
Improvements
(No services)
Baseline Survey
Launch Wrap-up
Clinic Clinic Clinic
Coaching
hpass.org info@hpass.org
SSI / FGD
RecommendationApplication Audit
Implement
Action Plan
Action PlanSelf evaluation
Improvements
(No services)
Review
Registration
deadline
Improvements
(Platforms open)Badging
Fundamentals
Open Badges
Support, Feedback, Monitoring & Evaluation
Clinic
Clinic Clinic
Clinic
Endline Survey Reporting, Remediation
Results
Some Pilot Participants
HPass
Supporter
HPass
Early Adopter
/ Early Explorer
HPass
Badging Fundamentals
HPass
Pilot Coach:
Open Badges
HPass as Issuer
Understanding the
Humanitarian Context
Psychological First Aid
for Children
Applying Humanitarian
Standards and Principles
Ensuring Programme Quality
and Impact
Managing Personal
Safety and Security
Innovation
Essentials
Early adopter: Humanitarian Leadership Academy
Early adopter: Institut Bioforce
Concevoir et piloter
un projet humanitaire
Gestion financière
d’un projet humanitaire
Recursive recognition in a badge
Feedback, Monitoring and Evaluation – final stages (ALL)
Standards & Quality Assurance Open Badges
Baseline survey (~30 min)
Q&A in optional web clinics
HPass.org, info@hpass.org: downloads, inquiries
Emails (summarized)
Self-evaluation forms & action plans
(summarized)
Online feedback form
Coach feedback (form, FGD)
Auditor survey
Audited organisation survey
Badge application forms
Workbook(s), worksheets
Open Badge Factory: badges, reports
myHPass: badges, reports
End-line survey (~30 min)
Some: Semi-Structured Interviews (SSI) or Focus Group Discussion (FGD) (~1 hr)
Pilot period: testing the service, suggesting improvements,
soliciting user stories
Key findings of the pilot
Standards: lots of time and effort was needed to understand and self-assess, much less be audited
against the standards. Some issues with multi-national federated organisations.
Some distraction of standards vs. badging
Some confusion: several organisations felt they needed to be audited in order to issue badges at all
Coaching was a crucial support; CoP elements were also useful (web clinics and BaseCamp)
Service offering needs to be better integrated overall, with badges as the medium for recognition
myHPass (Passport) is emerging as the key to future recognition value for the community – skills
registry, badge catalogue, endorsement, shared alignments, etc. (“Social Life of Open Badges”)
Next Steps
2018 -> 2019
Analysis, Business Planning, Fundraising
Improvements to tools & processes
Develop an organisational member journey
Build critical mass of badges mapped across frameworks
Launch with MVP in 2019
OPTIONAL
ADVISORY
SERVICES
Draft HPass Service Tiers in 2019
HPass Recruiter
ADD: Access badge database to find qualified workers
and volunteers by their skills
HPass Approved Provider
ADD: Get audited against with the Standards,
have badges signposted on HPass
HPass Public
LEARN ABOUT: the HPass vision, the Standards, the Quality Assurance Mechanism and Open Badges
via hpass.org
HPass Member
ENGAGE: Create/issue badges, promote your organization,
apply the Standards via self-evaluation and action plans
Thanks!
bit.ly/HPassSupporter
Become an HPass Supporter
Find out more:
hpass.org
info@hpass.org

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HPass Snapshot: lessons learned and next steps - ePIC 2018

  • 1. Snapshot: lessons learned and next steps ePIC 2018
  • 2. THE HUMANITARIAN GLOBAL MISSION 2 To support people around the world to prepare for and respond to crises in their own countries
  • 3. Humanitarian System ALNAP SOHS 2015 > 90% national/local field personnel
  • 4. Learning in a VUCA world: lifelong, lifewide Volatile ~ Uncertain ~ Complex ~ Ambiguous (and often dangerous) sceptrefellows
  • 5. Learning & recognition approach Facilitate access to learning resources, platforms and tools to enable locally relevant capacity- building, sharing and mutual learning for individuals, organizations and communities. NOT JUST TOP–DOWN Learning, sharing & recognizing from the grassroots up.
  • 6. More than courses & exams - flexible learning, assessment & recognition “all kinds of learning and training outcomes deserve to be valued and validated, regardless of where and how they were obtained” unesco.or g
  • 7. NEEDED: Skills mapping across organisations, across regions UN Human Development Index by country as of 2016 By: Happenstance [CC BY-SA 4.0 via Wikimedia Commons
  • 8. Coming together: Key Standards, Competencies
  • 9. Talent Pipeline Recruitment Induction Team Building Performance Management Talent Management Experience Achievements Professional Development Career Development Leadership Development SME Specialization Career Change Outplacement Endorsed HPass, ANSI Peer orgs Earners Open, Lifewide Learning MOOCs, Open Ed Resources, Personal Learning Networks, Coaching/Mentoring, Communities of Practice Demand Supply Career Pathways Skills Marketplace External Recognition Humanitarian Learning & Assessment Providers Local, Global New Recruit? New Mission? HRIS/ERP Systems Performance Management Systems Talent Management Systems New Role? New Career? Some potential participants... Aligned Skills Frameworks Sector Standards HPass Badge (Audited) HPass vision for the future (adapted from ePIC 2015)
  • 11. HPass Overview LEARNING PROVIDER STANDARDS ASSESSMENT PROVIDER STANDARDS Employers & Volunteer Organisations (E&V) Humanitarians (H) AUDITING SERVICE Quality Auditors Request audit Seek & evaluate to recruit & develop Seek & earn, to learn & be recognised Import badges External badge platforms “HPass Endorsed” Signposting for LPs, APs who meet Audit standards Resources & Tools on HPass Portal Competency Resources CHCF Resources Assessment Provider Standards AP Standards Handbook LP Standards Handbook QAM Guidebook QAM Self-assessment tool Learning Provider Standards Earner Resources Issuer Resources QALC PCLC Badges Learning Providers (LP) Assessment Providers (AP) Credentialing Bodies (CB) Other External Badge Issuers (by agreement) Open Badge Factory BADGE CREATION / ISSUING Create Issue myHPass BADGE STORAGE / SHARING Share & connect to advance
  • 12. Coaching Services - Standards Provide support for organisations piloting the Learning and /or Assessment Provider Standards, support materials and services Provide training and guidance to help piloting organisations understand and use the standards Guide piloting organisations through a self-evaluation of their services Help piloting organisations create and implement action plans based on self- evaluations Support piloting organisations undertaking an external audit of the quality of their services Provide basic information and referral options about other HPass resources and services
  • 13. “HPass Approved Provider” Audit Process Self-evaluation Review: Stage 1 (checking for completeness, planning) If YES Confirmation of the recommendation by the Approval Committee Maintenance / re-approval as an “HPass Approved Provider” (4- year cycle) Submission of “Approved Status Application Form” Review: Stage 2 (audit) Recommendation from an Auditor for Approved Status
  • 14. DisplayersConnectors myHPass: platform for a humanitarian skills recognition ecosystem X X
  • 15. Endorsement A new way to build trust in the network Badges Employer (Consumer) Individual (Earner) College (Issuer) University (Issuer) Industry Association Accreditation Organization Standards Body Professional Body
  • 16. Alignment & Endorsement –better together Badge Earners (ROADMAP) Employers Standards Bodies Professional Bodies Skills Frameworks Qualification Level Frameworks Professional & Industrial Standards Alignment Industry Associations Accreditation Organizations Post Secondary Institutions Endorsement+ High Value Badges = “Secret sauce”
  • 17. Multilingual badges (Open Badge Factory)
  • 18. Open Badges Toolkit – style guide Might need to start them off w template:
  • 19. Open Badges Fundamentals: Hands-On Exploration Pathway HPass Badging Fundamentals Early Adopter - Open Badges
  • 22. Quality Assurance Mechanism Standards Pilot Exploration Timeline Explore badging Review Improvements (No services) Baseline Survey Launch Wrap-up Clinic Clinic Clinic Coaching hpass.org info@hpass.org SSI / FGD RecommendationApplication Audit Implement Action Plan Action PlanSelf evaluation Improvements (No services) Review Registration deadline Improvements (Platforms open)Badging Fundamentals Open Badges Support, Feedback, Monitoring & Evaluation Clinic Clinic Clinic Clinic Endline Survey Reporting, Remediation
  • 25. HPass Supporter HPass Early Adopter / Early Explorer HPass Badging Fundamentals HPass Pilot Coach: Open Badges HPass as Issuer
  • 26. Understanding the Humanitarian Context Psychological First Aid for Children Applying Humanitarian Standards and Principles Ensuring Programme Quality and Impact Managing Personal Safety and Security Innovation Essentials Early adopter: Humanitarian Leadership Academy
  • 27. Early adopter: Institut Bioforce Concevoir et piloter un projet humanitaire Gestion financière d’un projet humanitaire
  • 29. Feedback, Monitoring and Evaluation – final stages (ALL) Standards & Quality Assurance Open Badges Baseline survey (~30 min) Q&A in optional web clinics HPass.org, info@hpass.org: downloads, inquiries Emails (summarized) Self-evaluation forms & action plans (summarized) Online feedback form Coach feedback (form, FGD) Auditor survey Audited organisation survey Badge application forms Workbook(s), worksheets Open Badge Factory: badges, reports myHPass: badges, reports End-line survey (~30 min) Some: Semi-Structured Interviews (SSI) or Focus Group Discussion (FGD) (~1 hr) Pilot period: testing the service, suggesting improvements, soliciting user stories
  • 30. Key findings of the pilot Standards: lots of time and effort was needed to understand and self-assess, much less be audited against the standards. Some issues with multi-national federated organisations. Some distraction of standards vs. badging Some confusion: several organisations felt they needed to be audited in order to issue badges at all Coaching was a crucial support; CoP elements were also useful (web clinics and BaseCamp) Service offering needs to be better integrated overall, with badges as the medium for recognition myHPass (Passport) is emerging as the key to future recognition value for the community – skills registry, badge catalogue, endorsement, shared alignments, etc. (“Social Life of Open Badges”)
  • 32. 2018 -> 2019 Analysis, Business Planning, Fundraising Improvements to tools & processes Develop an organisational member journey Build critical mass of badges mapped across frameworks Launch with MVP in 2019
  • 33. OPTIONAL ADVISORY SERVICES Draft HPass Service Tiers in 2019 HPass Recruiter ADD: Access badge database to find qualified workers and volunteers by their skills HPass Approved Provider ADD: Get audited against with the Standards, have badges signposted on HPass HPass Public LEARN ABOUT: the HPass vision, the Standards, the Quality Assurance Mechanism and Open Badges via hpass.org HPass Member ENGAGE: Create/issue badges, promote your organization, apply the Standards via self-evaluation and action plans
  • 34. Thanks! bit.ly/HPassSupporter Become an HPass Supporter Find out more: hpass.org info@hpass.org

Editor's Notes

  1. A language? Computer skill? (e.g. software program) Good speaker? Leadership ability? Athletic ability? Able to connect with people?
  2. Other humanitarian learning systems, e.g.: -RCRC -CDC -UNHCR Global Learning Center
  3. Early Adopter - Open Badges HPass Badging Fundamentals: 2 Registered Coopération Concept HPass Humanitarian Leadership Academy HumanitarianU Institut Bioforce Kalu Institute Norwegian Refugee Council PM4NGOs PRECISE Southville International School affiliated with Foreign Universities World Vision International
  4. ANA, ELIZABETH DON – ONGOING BADGING ALL
  5. ANGHARAD As we work through the feedback you provided, we may be in contact to ask for further details to help us design a service that most effectively meets sector needs.
  6. ESTHER/DON