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Heidi Muller
PORTFOLIO support to CV
 Consumables
 Corporate
 Drink
 Food
Listening; it’s child play
 NPD research
 International
consideration
 Linked to parent
brand
Before
Clearly, made to work
 Portfolio strategy, packs and positioning
Before
Brand ownership of portfolio
 Variant differentiation given discipline
Avis journey to ‘try harder’
• Europe-wide workshop development
• Extension of the proposition through
employee behaviour
• Creation of a ‘customer journey’ as a
workshop tool with engaging materials
• Working with key market training teams
from Avis London Head Office
Tenon top financial services
 Not another ‘grey suit’
- but a guiding hand
 Client not
company-centric
 Name becomes
basis for dialogue
Duty free and drama free
 Johnnie Walker
lost the walk
 Display concepts
without meaning
 Lost the brand’s
‘progressive edge’
Johnnie Walker Red given meaning
 As a symbol, signal or sense….
 Energising the travel trade
Johnnie Walker Black walking tall
 ‘Personal progress’ translated for promotion
‘Whey aye’ in the sky
 A local hero on the World
stage
 Global synergy in design
 Initiated exclusive retail unit
in the ‘home’ airport
‘Whey aye’ in the sky
 Heritage stories
on-pack
 Extended into
merchandising
opportunities
Mood-shift from history to mystery
 Brand differentiation
explored visually
 Glenmorangie;
meaning tranquillity
is explored as
peace-of-mind,
body or soul..
Say it in a letter
 From tradition to nutrition
‘n’ for nairn’s
naturally …
Before
Exploration; Market mapping
Healthier plain, no sugar
Natural lighter
Not healthy
Sugar additives
(non users)(users)
….to find the right position
Separates physiological from psychological determinants
Functional/rational Inspirational/emotional
FuelHunger Health On-the-go Light bite Taste Pleasure
A broad exploration of need;
Sunshine energy
Real food
Vitality
Unprocessed
&
Nutrition
Core communication
 ‘n’ for nairn’s
‘n’ for natural
‘n’ for nutrition
… and more.
 Tactical targeting -
in a word
Easy squeeze back to cheese
 ..with mouse expertise!
 ‘play food’ to
real food cues
Before
Potential – few fish-market brands
Our
provenance
Your
lifestyle
The product
A personality
John West
Bird’s Eye
Princes
FindusYoungs
Natural
foods
Explore
choice
Family
expertise
Quality
endorsed
Crafting
tradition
Community
origin
Family values favoured
 Assets of knowledge
& expertise
 Delicacy, not ‘luxury’
as the right premium
Before
RR Spink family celebrated
 Marketing week award 2005

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All work

  • 1. Heidi Muller PORTFOLIO support to CV  Consumables  Corporate  Drink  Food
  • 2. Listening; it’s child play  NPD research  International consideration  Linked to parent brand
  • 3. Before Clearly, made to work  Portfolio strategy, packs and positioning Before
  • 4. Brand ownership of portfolio  Variant differentiation given discipline
  • 5. Avis journey to ‘try harder’ • Europe-wide workshop development • Extension of the proposition through employee behaviour • Creation of a ‘customer journey’ as a workshop tool with engaging materials • Working with key market training teams from Avis London Head Office
  • 6. Tenon top financial services  Not another ‘grey suit’ - but a guiding hand  Client not company-centric  Name becomes basis for dialogue
  • 7. Duty free and drama free  Johnnie Walker lost the walk  Display concepts without meaning  Lost the brand’s ‘progressive edge’
  • 8. Johnnie Walker Red given meaning  As a symbol, signal or sense….  Energising the travel trade
  • 9. Johnnie Walker Black walking tall  ‘Personal progress’ translated for promotion
  • 10. ‘Whey aye’ in the sky  A local hero on the World stage  Global synergy in design  Initiated exclusive retail unit in the ‘home’ airport
  • 11. ‘Whey aye’ in the sky  Heritage stories on-pack  Extended into merchandising opportunities
  • 12. Mood-shift from history to mystery  Brand differentiation explored visually  Glenmorangie; meaning tranquillity is explored as peace-of-mind, body or soul..
  • 13. Say it in a letter  From tradition to nutrition ‘n’ for nairn’s naturally … Before
  • 14. Exploration; Market mapping Healthier plain, no sugar Natural lighter Not healthy Sugar additives (non users)(users)
  • 15. ….to find the right position Separates physiological from psychological determinants Functional/rational Inspirational/emotional FuelHunger Health On-the-go Light bite Taste Pleasure A broad exploration of need; Sunshine energy Real food Vitality Unprocessed & Nutrition
  • 16. Core communication  ‘n’ for nairn’s ‘n’ for natural ‘n’ for nutrition … and more.  Tactical targeting - in a word
  • 17. Easy squeeze back to cheese  ..with mouse expertise!  ‘play food’ to real food cues Before
  • 18. Potential – few fish-market brands Our provenance Your lifestyle The product A personality John West Bird’s Eye Princes FindusYoungs Natural foods Explore choice Family expertise Quality endorsed Crafting tradition Community origin
  • 19. Family values favoured  Assets of knowledge & expertise  Delicacy, not ‘luxury’ as the right premium Before
  • 20. RR Spink family celebrated  Marketing week award 2005

Editor's Notes

  1. Communicate new styling as ‘everyday tools’ without devaluing the Parker brand Consider translation across packaging presenter literature, PowerPoint, 3D merchandising units and showcards and posters for Sanford Strategic review of relationship with Parker Portfolio and recommended approach to discipline the ‘House’ brand styling Translate proposition into “Made to Work” - creating transparent ‘X-ray’ imagery to convey product functionality for everyday needs Iconography avoids verbal clutter, allowing communication of new variants Display wins Bronze POP award
  2. Synergise graphics with a ‘House’ discipline created for Parker using complimentary colour / angles and layouts
  3. Carton graphics to complement new bottle design worldwide Duty Free display to echo progressive brand status Strengthen presence – but to what compromise? Addressed sub-brand ‘emotion’ to add excitement
  4. Alternative concept route
  5. Create a global promotion, initiated in Asian Pacific markets to attract, engage and persuade the consumer to sample and buy Johnnie Walker Black Label Build on the positive ‘Keep walking’ mind-set established in adverts
  6. Scottish and Newcastle International markets to recognise brand as premium imported beer and to optimise variations of the design USA especially key to align personality to ‘It aint bitter’ advertising campaign Introduce back-label ‘snap-snots’ of heritage interest, to explain the equity of graphic detail
  7. Scottish and Newcastle International markets to recognise brand as premium imported beer and to optimise variations of the design USA especially key to align personality to ‘It aint bitter’ advertising campaign Introduce back-label ‘snap-snots’ of heritage interest, to explain the equity of graphic detail Maximise standout across applications on-pack, secondary multi-pack / shippers and fount dispense Comprehensive archive investigation for brand‘legend’ - The One and Only
  8. Sample mood stimulus to take category generic into brand ownership
  9. Re-launch the Nairn's, brand as UK's biggest producer of oatcakes Contemporise the offer from Scottish ‘tradition’ to ‘savoury biscuit’ …. and beyond Planned the new strategy which lead to fresh packaging and a modern, more relevant through-the-line campaign, completed in summer 2003. Uses the letter 'n' as a powerful graphic that conveys the values of natural, versatile and nutritious. Through natural cues of oat ears, natural ingredients and of course the strong 'n' which sits central to all communication
  10. Positions
  11. Arrest declining brand appeal and increase purchase frequency, recruiting beyond the consumer core ‘Play-food’ category cues compromise food values and Kavli charity ethics Unify tub and tube presentation Positioning shift from ‘Squeezy ease’ to ‘Cheese to please’. Food and taste credentials re-established and made relevant. Personality created through a doodle-mouse for fun appeal to ‘grown-ups’, quantified in research Off-pack communication potential
  12. Market mapping relative to explored positions proposed
  13. Broaden the appeal of the brand Help consumers to understand the product area as new generations ‘fear’ fish Research established the core promise and values to create a brand platform. Developed product qualities of natural food preparation and tradition through a deli sleeve ‘wrap’ for pack distinction as a delicacy Use a family ‘S’ symbol to hallmark “Family expertise in Fish” and a history of RR Spink & Sons handing down knowledge and expertise