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CLINICAL LEADERSHIP:
At the Heart of IT Transformational
              Change
                            Dr Sadhana Maraj

                       eHealth Group (NHITB)




         PREPARED BY
eHealth Vision
•   Enabler of newer models of care

•   Proposes greater sharing of information and greater accessibility to a core
    set of health information for both clinician and consumer

•   Promotes a Standards based environment that provides interoperability and
    connectivity

•   Supports greater self-care and the value of the consumer in the
    management of their health care

•   Challenges clinicians to enhance multi-disciplinary team behaviour

•   Enables clinicians to work to the top of their scope and to work differently to
    manage areas that have inequities of access to health services etc.

•   Supports the delivering of healthcare through clinical pathways and
    networks
Enabling an Integrated Healthcare Model
                  Key Guiding Principles

           To support IT Transformational Change




Quality Improvement




                 Evidence-Based Best Practice
Clinical Change Management
    “The search for static security – in the law and elsewhere – is
     misguided. The fact is security can only be achieved through
     constant change, adapting old ideas that have outlived their
     usefulness to current acts.”

                                           Sir William Osler

•   Reinforcing the value of Preventative Medicine and a robust Primary Care
    system

•   Working towards standard clinical process models supported by strong
    technical and business models

•   Providing and promoting access to information to other clinicians and
    consumers to enable interaction with their healthcare

•   Enabling a secure and effective shared care environment
Partnership/Leadership/Decision-Making

•The NHITB has attracted and retained clinical leadership in the National
Information Clinical Leadership Group (NICLG)
•35-40 clinicians in a self governed group that set national direction and
promote standard approaches
•Works closely with the Consumer Panel and vendors where possible to
maximise the value proposition of any innovation or deliverable to the
consumer
•Try to achieve greater impact on executive/management decision-making over
prioritisation and investment decisions – based on patient safety and quality
improvement
NICLG – supporting implementation of the NHITPlan
Achievements
Significant progress includes
                     eMedicines Programme
                     •The New Zealand Medicines Formulary was launched 19
                     July 2012
                     •Focus on Phase Two pilots / ‘Go for Gold’ campaign
                     •Developing a clinical process model to support a national
                     solution

                     National Shared Care Programme for LTC in
                     Auckland: now has over 400 patients enrolled

                     eReferrals
                     eReferrals in 2009 – only one DHB with eReferrals
                     •14 DHBs using eReferrals and more DHBs planning to

                     Electronic Discharge Summary
                     • development of the clinical standard and now working on
                     a technical solution to support this
Significant Progress cont’d
National Solutions
Emergency Department
clinical workflow requirements have been agreed
nationally

Cardiac Solution
NZ Cardiac Network goal is to ensure equity of access
to high quality cardiac services for all Nzers

Other areas of significant innovation
eSCRV, Comprehensive Clinical Assessment for Aged
Care (InterRAI)
“Medicine is a science of uncertainty and an art of
probability.” Sir William Osler
• Ensuring sufficient investment in change management to support
  sustainable delivery

• Constantly refer to evidence based practice to provide the right
  clinical outcomes, reduce variability and encourage standardisation
  – using IT as the enabler

• Drive good clinical behaviour through the development and use of
  clinical guidelines, pathways, checklists and audit tools to monitor
  practice

• Ensure IT is aligned to clinical processes and other determinants of
  good quality care

• Partnership/Leadership and Decision-making
Clinical Leadership at the Heart of IT Transformation

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Clinical Leadership at the Heart of IT Transformation

  • 1. CLINICAL LEADERSHIP: At the Heart of IT Transformational Change Dr Sadhana Maraj eHealth Group (NHITB) PREPARED BY
  • 2. eHealth Vision • Enabler of newer models of care • Proposes greater sharing of information and greater accessibility to a core set of health information for both clinician and consumer • Promotes a Standards based environment that provides interoperability and connectivity • Supports greater self-care and the value of the consumer in the management of their health care • Challenges clinicians to enhance multi-disciplinary team behaviour • Enables clinicians to work to the top of their scope and to work differently to manage areas that have inequities of access to health services etc. • Supports the delivering of healthcare through clinical pathways and networks
  • 3. Enabling an Integrated Healthcare Model Key Guiding Principles To support IT Transformational Change Quality Improvement Evidence-Based Best Practice
  • 4. Clinical Change Management “The search for static security – in the law and elsewhere – is misguided. The fact is security can only be achieved through constant change, adapting old ideas that have outlived their usefulness to current acts.” Sir William Osler • Reinforcing the value of Preventative Medicine and a robust Primary Care system • Working towards standard clinical process models supported by strong technical and business models • Providing and promoting access to information to other clinicians and consumers to enable interaction with their healthcare • Enabling a secure and effective shared care environment
  • 5. Partnership/Leadership/Decision-Making •The NHITB has attracted and retained clinical leadership in the National Information Clinical Leadership Group (NICLG) •35-40 clinicians in a self governed group that set national direction and promote standard approaches •Works closely with the Consumer Panel and vendors where possible to maximise the value proposition of any innovation or deliverable to the consumer •Try to achieve greater impact on executive/management decision-making over prioritisation and investment decisions – based on patient safety and quality improvement
  • 6. NICLG – supporting implementation of the NHITPlan
  • 8. Significant progress includes eMedicines Programme •The New Zealand Medicines Formulary was launched 19 July 2012 •Focus on Phase Two pilots / ‘Go for Gold’ campaign •Developing a clinical process model to support a national solution National Shared Care Programme for LTC in Auckland: now has over 400 patients enrolled eReferrals eReferrals in 2009 – only one DHB with eReferrals •14 DHBs using eReferrals and more DHBs planning to Electronic Discharge Summary • development of the clinical standard and now working on a technical solution to support this
  • 9. Significant Progress cont’d National Solutions Emergency Department clinical workflow requirements have been agreed nationally Cardiac Solution NZ Cardiac Network goal is to ensure equity of access to high quality cardiac services for all Nzers Other areas of significant innovation eSCRV, Comprehensive Clinical Assessment for Aged Care (InterRAI)
  • 10. “Medicine is a science of uncertainty and an art of probability.” Sir William Osler • Ensuring sufficient investment in change management to support sustainable delivery • Constantly refer to evidence based practice to provide the right clinical outcomes, reduce variability and encourage standardisation – using IT as the enabler • Drive good clinical behaviour through the development and use of clinical guidelines, pathways, checklists and audit tools to monitor practice • Ensure IT is aligned to clinical processes and other determinants of good quality care • Partnership/Leadership and Decision-making