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Infrastructure Specification - Hosting & Mota HQ IT
1. Mota IT Infrastructure Considerations
Hosted/Mota HQ IT Infrastructure Overview
Table of Contents
Date Last Modified: 9/7/2014 1 of 15
2. Mota IT Infrastructure Considerations
Hosted/Mota HQ IT Infrastructure Overview
Infrastructure Overview
Overview
Mota requires technology hosting solutions for our core application framework. These applications
include our commercial web presence (www.mota.net), vehicle listing support (image hosting for vehicle
photos). Mota FSBO/Enterprise Vehicle Listing Management Platform (motaexchange.net), internal email
applications and support. MIT, the mota proprietary vehicle pricing engine, is one current application
which needs remote hosting configuration, with other potential similar applications to follow.
The benefits of utilizing an experienced, stable, reputable hosting provider include:
1. 24/7 hardware support and uptime availability
2. Access to 0C3 or faster fiber backbone for hosted internet applications and data transfers
3. Data/Application backup support
4. Data security, firewall, and network management support
Summary of Hosting Needs
Mota will need to host and manage this external infrastructure as well as coordinate activities between the
ASP (hosting provider) and its local application base (Mota HQ). These activities will include:
1. Application configuration and usage
2. Regular code base updates and application management
3. Database platform management, schema modification, and management/transfer of backups
4. Configuration and management of Third-Party applications
a. Platform apps (ie: vehicle data feeds, VHR, inspection reports)
b. Payment Gateway (financials)
5. Management of Mota internal IT needs
a. Mota Email Operations
b. Mota File System Management (via FTP)
Date Last Modified: 9/7/2014 2 of 15
3. Mota IT Infrastructure Considerations
Hosted/Mota HQ IT Infrastructure Overview
6. Solution Redundancy and Backup Management
7. Disaster Recovery Management
A more detailed overview of specific application infrastructure needs is listed in the next section.
Date Last Modified: 9/7/2014 3 of 15
4. Mota IT Infrastructure Considerations
Hosted/Mota HQ IT Infrastructure Overview
Application Summary: MotaExchange
Overview
MotaExchange is the proprietary web-based WorkFlow engine to manage the end-to-end disposition of
vehicles through our pipeline. This web application will serve on its own to handle workflow activities, as
well as provide the backbone WorkFlow Engine for other Mota WorkFlow solutions (such as FSBO, and
FSBO off-shoot versions).
Planned User Load
MotaExchange is expected to handle an increasing flow of traffic throughout its lifecycle on a month by
month basis. The general usage trend change is expected to increase linearly except for after planned
direct marketing and web-based banner ad campaigns. We are planning for an initial hosted
infrastructure that can handle XXX daily/monthly users with a max of YYY users in the next 12 months.
Hosted Infrastructure Needs
MotaExchange will require a Microsoft Windows 2003 Web Server Platform with configured IIS to host the
web site. The site will require nominal space (for current and incremental code base revisions). Vehicle
listing images will be hosted on a different server. Data/DB needs will also be hosted on the Mota hosted
DB cluster. The server will require FTP access and web configuration manage access (Terminal
Management).
Application Management Summary
Technical Specification Detail
Platform Windows 2003 Server OS
Processors Xeon (2 to 4)
Memory Min 4 GB
Clustering Yes
HD (expected need) SAN Server - 100 GB (Raid-5/Raid-10 TBD)
Date Last Modified: 9/7/2014 4 of 15
5. Mota IT Infrastructure Considerations
Hosted/Mota HQ IT Infrastructure Overview
Applications (Min Required) IIS (configured)
Mota Proprietary Web-Service Apps
Microsoft Office (Excel, Access??)
Remote Management Tools
Anti-Virus Software
Bandwidth Utilize ASP’s Fiber Backbone (OC3 min)
Date Last Modified: 9/7/2014 5 of 15
6. Mota IT Infrastructure Considerations
Hosted/Mota HQ IT Infrastructure Overview
Application Summary: FSBO
Overview
FSBO (For Sale By Owner) is Mota’s proprietary web-based self service application for general
consumers to manage an online sale of their vehicle. This solution, while utilizing different UI interfaces
and data points, runs on the MotaExchange WorkFlow Management Platform, and thus will be closely
coupled technologically with that application.
There will be several future iterations of FSBO web applications in the future, with no specific time tables
or plans set for their development and rollout. Each will be a close version of the original baseline FSBO
module and should have similar technical infrastructure requirements.
Planned User Load
Expected usage and load will vary with each site as they affected by individual marketing plans and
programs. The original FSBO should expect to see a general daily/monthly user load of XXX users, with
a YYY% increase outside of specific marketing initiatives in the coming months.
Hosted Infrastructure Needs
Solution hosting technical requirements should be similar to MotaExchange. A clustered Windows 2003
Server with installed/configured IIS should be available. This solution, running in parallel with
MotaExchange, can and should run on the same server platform. All Databases and Data Storage
activities will run on the Mota hosted DB cluster. Images for listing will be hosted on the Mota image
hosting server (ideally hosted with same hosting provider). One additional component, a payment
gateway to collect consumer payments/listing fees, will need to be installed and configured. This will
require custom integrated code base, potentially merchant gateway DLL files or third party software, and
an SSL Certificate to transmit encoded data.
Application Management Summary
Date Last Modified: 9/7/2014 6 of 15
7. Mota IT Infrastructure Considerations
Hosted/Mota HQ IT Infrastructure Overview
Technical Specification Detail
Platform Windows 2003 Server OS
Processors Xeon (2 to 4)
Memory Min 4 GB
Clustering Yes
HD (expected need) SAN Server - 100 GB (Raid-5/Raid-10 TBD)
Applications (Min Required) IIS (configured)
Mota Proprietary Web-Service Apps
Microsoft Office (Excel, Access??)
Remote Management Tools
Anti-Virus Software
Bandwidth Utilize ASP’s Fiber Backbone (OC3 min)
Date Last Modified: 9/7/2014 7 of 15
8. Mota IT Infrastructure Considerations
Hosted/Mota HQ IT Infrastructure Overview
Application Summary: MIT
Overview
We maintain a large database of Internet-based pricing data for use in our applications. This data is
updated daily and requires fairly intensive indexing in order to function properly. Currently, the database
contains over 1.6 million records with a file-footprint on the order of 30 gigs.
Planned User Load
Current planned usage is expected to be directly proportional the number and growth of users of the
MotaExchange and FSBO(s) applications. Daily queries are expected to be XXX with a planned growth
of YYY% queries weekly/monthly. User Load will also experience incremental changes from random
internal querying/reporting of system data as well as marketing initiatives increasing application user load
of the MotaExchage/FSBO solutions. At present, this solution is growing at a rate of 2500-3500 records
per day (seasonally), and is expected to continue to do so.
Hosted Infrastructure Needs
At present, the MIT application will require a robust DB platform solution using Microsoft SQL Server
2005. This application will require hardware that can handle multiple complex “Cubed” or “Data-Analysis”
type queries. Further, this server should provide a great deal of drive space that will reliable (RAIDED)
and scaleable (for increase Data Storage requirements). It is yet undetermined if this solution can exist
on the planned DB cluster or it will require its on clustered environment.
As this solution will provide MIT analysis data for a number of applications, and is ideal suited to act as its
own application for third party vendors, plans need to be made for a web-based/web service based
interface to access and make calls to this tool. It is yet undetermined when this will take place or if
present application usage will dictate segregating this tool or incorporating the interfaces into existing
hosted service devices.
Application Management Summary
Date Last Modified: 9/7/2014 8 of 15
9. Mota IT Infrastructure Considerations
Hosted/Mota HQ IT Infrastructure Overview
Technical Specification Detail
Platform Windows 2003 Server OS
Processors Xeon (2 to 4)
Memory Min 4 GB
Clustering Yes
HD (expected need) SAN Server - 300 GB (Raid-5/Raid-10 TBD)
Applications (Min Required) MS SQL Server 2005
IIS (configured)
Mota Proprietary Web-Service Apps
Remote Management Tools
Anti-Virus Software
Bandwidth Utilize ASP’s Fiber Backbone (OC3 min)
Date Last Modified: 9/7/2014 9 of 15
10. Mota IT Infrastructure Considerations
Hosted/Mota HQ IT Infrastructure Overview
Application Summary: Commercial Web Site (www.mota.net)
Overview
Mota’s commercial web presence (www.mota.net) will at first serve primarily as brochure-ware for our
existing and growing customer base. It will provide general informational details such as contact info,
corporate details, product/solution info, links to online solutions, etc. It should in the short term, remain
similar to the current site, with incremental content changes to occur sporadically. Future web-based
applications/extension of web functionality are possible in the next 12 month business term.
Planned User Load
General usage load should grow fairly steadily and increase in proportion to our marketing initiatives.
Existing planned technology should be more then adequate to handle significant changes in user load.
Hosted Infrastructure Needs
As a basic, brochure-ware web-site, a simple, continuously available, Windows 2003 Server with IIS to
host the configured website should be nearly all technology needed for the immediate future. It is
possible basic DB technology will be used with the site to handle general form data submissions or other
general interactive personalization.
Application Management Summary
** Note: Mota expects to “Piggy-Back” the hosting of this web app on existing planned
architectures. Thus, the details below duplicate hosting plans listed for applications
listed above
Technical Specification Detail
Platform Windows 2003 Server OS
Processors Xeon (2 to 4)
Memory Min 4 GB
Date Last Modified: 9/7/2014 10 of 15
11. Mota IT Infrastructure Considerations
Hosted/Mota HQ IT Infrastructure Overview
Clustering Yes
HD (expected need) SAN Server - 10 GB (Raid-5/Raid-10 TBD)
Applications (Min Required) IIS (configured)
Microsoft Office Apps
Remote Management Tools
Anti-Virus Software
Bandwidth Utilize ASP’s Fiber Backbone (OC3 min)
Date Last Modified: 9/7/2014 11 of 15
12. Mota IT Infrastructure Considerations
Hosted/Mota HQ IT Infrastructure Overview
Infrastructure Analysis – Summary Requirements
Requirement Summary Notes
Server Hardware
Configuration
1 Application Cluster (Web/Application Host)
- 2 Application Host Machines
- 1 Application SAN
1 Database Cluster
- 2 Database Host Machines (Processing engines)
- 1 DB SAN for Data storage
1 Load Balancing Network Appliance
· Machines should be provided by hosting
organization and configured as specified by Mota
(managed solution, NOT co-location)
· Differential Backups/Weekend Full Backups of all
core apps/data
· Ability to scale for additional app host machines, DB
proc machines, drive space
Bandwidth
Requirements
· All servers hosted at hosting org site, sitting on
their backbone connection
· Expected ASP backbone of OC3 should
provide enough bandwidth for applications
General apps should have high-speed connection. Mota
requires high-speed access to manage/configure/support
on-going operations (FTP Access, file/data upload,
download, backup procedures
Platform
Configuration
· Windows 2003 Server (for now)
· IIS Configuration
· .NET 2.0 platform hosting required
· Microsoft SQL Server 2005 (on DB server
machine)
Solution will be Windows 2003 Server/SQL Server Based
configuration (mota managed and installed)
Date Last Modified: 9/7/2014 12 of 15
13. Mota IT Infrastructure Considerations
Hosted/Mota HQ IT Infrastructure Overview
Required
Applications
· MotaExchange (mota internal app)
· SQL Server 2005
· Ecommerce Gateway
· MIT (mota internal app)
· ?? TBD
Apps will include all Mota internally developed hosted apps
(motaexchange/mit) as well as future app considerations
Image Hosting
Server
Hosting for vehicle listing images, other images (web
site images, fsbo requirements?)
Mota requires image hosting for ftp transfer of images to and
from the hosting partner as well as dedicated hosting for
listed vehicles (may required alternative hosting
partner/additional equipment)
Ecommerce/Paymen
t Gateway
· Merchant Account
· Accounts for Payments (Visa, MC, Amex,
PayPal)
· Bank Account to accept payments
· Payment Web-Page coding and hosting
· Payment Management System (web based)
· SSL Certificate
FSBO Micro-Site will require an ecommerce gateway, which
will require gateway installed software, an SSL certificate
installed and configured, and a merchant account (as well as
accounts to accept payments)
Data/Application
Backups
· Nightly differential backups for all web apps
· Weekly full backups for all web apps
· Nightly DB backups for all web apps
· DB Replication/Synchronization
· What software is required?
· Timing of different backup procedures
· Affects on active apps
· Size/Storage of backups?
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14. Mota IT Infrastructure Considerations
Hosted/Mota HQ IT Infrastructure Overview
· Responsibility/management of procedures
Solution
Redundancy
Hosted Clustering will provide real-time redundancy.
Additional hosted infrastructure in case of problem at
primary hosting facility: 1 of 2 options
· Secondary complete hosting solution ready to
go live if problem exists
· Local (mota) solution to switch on if problem
exists
· To guarantee 100% uptime, we need a secondary
or prepared secondary rollout of all apps.
· At issue is cost, location of this backup, and efforts
to keep it synchronized
· Duplicate configuration will not be part of first phase
rollout
Disaster Recovery · Process to remotely gather and store ALL
Data/apps/files in case of disaster locally or at
hosting site
· Need to understand what hosting disaster
recovery plans, capabilities are
· Need to procure remote data/app hosting at
secondary hosted facility
Cost/required minimum downtime considerations should
dictate decision making
Date Last Modified: 9/7/2014 14 of 15
15. Mota IT Infrastructure Considerations
Hosted/Mota HQ IT Infrastructure Overview
Date Last Modified: 9/7/2014 15 of 15