Thanks for coming our sharing event on our Investors Home Solutions. We appreciate your time and effort to be here with us. Please review the slide accordingly when you have the time Best regards Gregory Low

1. 1TEBRAU
OWNER
MANAGEMENT
PROGRAM
DATE: 20 July 2016
TIME: 7PM – 930PM
VENUE: SINGAPORE
Management

2. Who are we?
We want to know you
too!
1

3. 50 MILLION50 MILLION
OUR TEAM
We are a property management
community company which focus on valued added solutions and
innovation according to international standards

4. QUALITY SATISFACTION LEVEL
BY OUR PARTNERS
We achieve supervision and maintenance work
done with 3-5 working days
(normal operational work)
100%
200+
ACCOMODATION
UNITS IN
NUSAJAYA
OUR RESULTS
95%
24hrShort Response time Less:

5. NO RESOURCE
POOR
MANAGEMENT
HOW CAN WE SOLVE IT?

6. Average Occupancy Rate
OUR MARKET RESEARCH
1,200 1,200
1,800
1,300
1,380 1,400
1,500
1,600
850
1,500
1,200
1,100
1,300
1,000
1,300 1,300
-
200
400
600
800
1,000
1,200
1,400
1,600
1,800
2,000
Academik Suite Mt
Austin
Austin Regency D'Esplanade
residence
Palazio D ambience @
Permas Jaya
The Garden
Residence
Sky view Twin Galaxy
Residences
rentpermth
name of project
Surrounding projects (Rental)
max rent min rent

7. Average Occupancy Rate
OUR MARKET RESEARCH
-
100
200
300
400
500
600
700
800
900
1,000
Academik Suite Mt
Austin
Austin Regency D'Esplanade
residence
Palazio D ambience @
Permas Jaya
The Garden
Residence
Sky view Twin Galaxy
Residences
Surrounding projects (Sale)
min sale psf
max sale psf

8. OUR Property Mgmt SYSTEM
2
1
3
4
5
SHORT TERM VACATION HOMES1
MID TERM ACCOMMODATION2
LONG TERM VILLAGE SOLUTION3
ACCOMMODATION DEVELOPMENT4
FULL PROPERTY MANAGEMENT
SYSTEM
5

9. IMPRESS
THE
TENANTS
1

10. Pines
Residence

11. Desaru Utama

12. Nusa Heights

13. BUILD UP
MARKETING
CHANNELS
2

14. ENGAGE
THE
TENANTS &
AGENTS
3

15. OUR
RESULTS

16. EduRent Programme
Number of Unit
65 & increasing
EduCity Village Programme

17. Horizon
Hills
Number of Units
20
80%
Rent
Out
RM2,500-
RM3,500
2016
Rent
Out
100%
RM2,200
-
RM2,700
Horizon Residence
Pines Residence
RM1,100-
RM1,500
Number of Units
43
Slide 15
Number of Units
65
Rent
Out
100%

18. Number of Units
28
100%
Rent
Out
RM3,200
-
RM3,500
Number of Units
7
RM3,800
-
RM4,500
2016 Desaru –
Marinea II
80%
Rent
Out
2015 Desaru –
Marinea I

19. SuriaMas
Number of Units
12
100
%
Rent
Out
RM 1,800
2016
Tenancy start at
1st March 2016

20. OUR Proposed OWNER SYSTEM
Property
Management
Vacation
Home
Hospitality
Program
Corporate
Lease
Program
Agency
Support
Program

21. Property
Management
Hospitality Flexibility
1
Property
Management
Homestay
Hospitality
Program
Corporate Lease
Program
Agency
Support
Program

22. DÉCOR
/FURNISHINGS
PACKAGE

23. LIVING AREA

24. KITCHEN

25. BEDROOM
Developer’s standard sliding
glass door for room

26. STUDY AREA

27. BATHROOM

28. Homestay
Partnership
Hospitality Flexibility
2
Property
Management
Homestay
Hospitality
Program
Corporate Lease
Program
Agency
Support
Program

29. The Big Picture
How Big is Homestay
Business?

30. Section 1
Introduce a new
section here.
http://expandedramblings.com/index.php/airbnb-statistics/

31. Section 1
Introduce a new
section here.

32. Section 1
Introduce a new
section here.

33. Section 1
Introduce a new
section here.

34. Section 1
Introduce a new
section here.

35. Why
Travellers
love
Homestay?
Learn the native lifestyle they visit
Homely cordial environment
Local interaction
Bigger space & unique experience
v
b

36. Why Homestay as a
Solution?
Potential in the business
Owner Staying Flexibility
Secondary incomes
Only Necessary Expenses
v
b

37. 6 steps
Homestay
System
How to start?
3
Property
Management
Homestay
Hospitality
Program
Corporate Lease
Program
Agency
Support
Program

38. Step 1
We are passionate in
Market Research
We focus on the surrounding needs
Flexible Price Rating System
Focus on multi-marketing portals
Invest in our web portal referral system

39. Project Details
Guest
Profile
EXPERIENTIAL
VACATION
PARTY
STAYCATIONS
CONFERENCE
BUSINESS
Homestay Tenant Profiling

40. Step 2
We Focus on Target
Market
Themed & surrounding attraction
Focus on our target market
Plan our pricing model & competition

41. Step 3
We design marketing
plan based on
research
Marketing channels (leaflets, banners,
signboards)
Our online channels (Airbnb,
Bookings.com, FB, Google Ads, website)
Referral / recurring business

42. Step 4
We build your
operation & admin
system
Use a stable cleaning team
Setup process on your check in/out
check and maintain your house before
your guests come in
Small gift surprises! (Tea bags, local
snacks)

43. Step 5
Design the house into
homestay program
Décor
Furnishings
Service Standards
Value Added Services

44. Step 6
Maintain clients
interaction & measure
your results
Analyse your numbers and what it means
Use Google Analytics to understand the
website
Share your homestay benefits & features
Fast and constant customer engagement

45. Step 7
VACATION HOME
HOSPITALITY
Partnership
One Night
Rental
Less: Operating
Costs
Owner Profits
Family 1
(10 units)
Family 2
(10 units)
Executive 1
(10 Units)
Executive 2
(10 Units)
Share of Profit
Family 1
(10 units)
90 nights = RM19,800
Family 2
(10 units)
90 nights = RM19,800
Executive 1
(10 Units)
80 nights = RM19,200
Executive 2
(10 Units)
60 nights = RM14,400
Share of Revenue
Family: 180 nights X $220 = $39,600
Executive: 140 nights X $240 = $33,600

46. Homestay Business
P&L RM$
Property Price 500,000
Interest Rate 4.65%
Installment (30 years) RM 2,563
Utilities Costs
Gross Profit from Homestay
Occupancy (14 days) 47%
House Keeping (840)
Condo
(1,200)
Maintenance (200)
Less Installment (2,563)
Net Profit

47. GUEST EXPECTATION
SERVICE STANDARDS
0
1
2
3
4
5
6
Cost Level
Wow Level
Retention Level

48. Corporate
Lease
Management
The next big thing in
Hospitality Industry
3
Property
Management
Homestay
Hospitality
Program
Corporate Lease
Program
Agency
Support
Program

49. Corporate Advisory

50. For more detail: Please review on the CORE Home proposal
We will design our accommodation program for our partners based on
our Three-Step planning system
OUR INITIAL PROCESS
What’s it all about?

51. • The following is a non-exhaustive list of
serviices offered as part of rental
package or separately billable.
• The general scope of the Work is as
follows:
• The provision of property management
serv- ices may be fairly described as a
“full- service” engagement. This
includes, but is not limited to, the
following:
• Administering all Landlord-Tenant
matters, including ongoing maintenance
of rents, pur- suant to the requirements
of the Manage- ment Plan and the HDA
• Overseeing and directing all persons em-
ployed in the administration and
mainte- nance of the apartments /
residences;
• Attending to the ongoing maintenance
and repair of assets;
• Administering and supervising all service
contracts and tenancy agreements with
the landlords related to the premises;
• Attending to all financial matters, books
and records.
We have done our due diligence and we found out
that the bedroom designs fulfilled for the tenant on
specific lodging and can be used to accommodate
4- 6 persons comfortably with space based
on our customizable allocation for:
• Resting area Reading/working corners
Cooking area
• Washing points
• Rest and recreation area
• We can fulfill the renovation of the
accommodation with fully furnished based
on our experience with many property
projects.
• Lodging requirements (based on client re-
quirements)
• We believe the reasonable price range for
their unit RM4,000 for full four rooms with
management services and for a five room
units for example at (Semi Detached)
RM5,000
• We will manage a win win situation for both
the owners and clients on the required prop-
erty with a suggested and reasonable rental
price to the owners for their renovation costs
• and rental fees to achieve a long term rela-
tionship
• We like to maintain a reasonable renovation
for the owners to manage their budgets.
Our Team for the project
We will employ the following staffs to
maintain our professional standards
,
1. A full time Property Manager to
oversee the property process
2. One full time charge-men team
for all the electricity and
households problems
3. One full time administration
officer for all the bills and admin
issues follow-up
4. A full team of inhouse contractors
with expertise and experience
based on clients requirements
5. Transport chartering, we will
advise our corporate tenant to
provide bus / van charter service
to the destinations
General Scope of our initiation
processes
Our Accommodation Planning
51
Our Project Team

52. Project Management Timeline
Day 1 5 7 10 14 39 45 50 60
Home Sweet Home
4th reviews
Inhouse contractors
Defect
teamKick-Off
1 Jan 2015
14 daysDefect & follow-up
40 daysBasic Fittings
Lighting, Fan, Grills
45 days2nd Level Fittings
Kitchen Cabinets & Aircons
50 days3rd Level Renovation
Furniture & Loose items
60 daysOperation Starts
CORE team handover

54. Agency
Support
Program
The next big thing in
Hospitality Industry
4
Property
Management
Homestay
Hospitality
Program
Corporate Lease
Program
Agency
Support
Program

55. FAST ACT
• 60 DAYS
BEFORE VP &
DURING VP
AGENCIES
CONTACTED
• 45 DAYS AFTER
VP
SYSTEM
KEY MGMT
•3 DAYS AFTER
HANDOVER
KEY
TERM
UPDATE
SYSTEM
• EVERY WEEK
Agency Support Program Process
(FAST)

56. PRICE THE
UNIT
COMPETITIVELY
1

57. MARKET
THE
PROPERTIES
2

58. Agent Network
106 Agent Companies
20 Viewings
per Month
8 Closings per
Month

59. Together
with Our Key
Management
System

60. OUR
CONSTANT
UDPATES
/FOLLOW-UP
SYSTEM
3

61. What’s Next?

62. SIGNING
AUTHORISED
LETTER
Step 1

63. KEY COLLECTION
To collect the keys from developer.
Step 2

64. SUBMISSION
OF DEFECT
FORM
Step 3

65. Bedroom Living Room

66. KitchenBathroom

67. Data Management
Messy Document Filing

68. Our Winning Formula for our investors
6. Agencies Management Program
5.Corporate Lease Program
4. Vacation Home Hospitality Program
3. CORE Home Support Program
2. Target Tenant and Corporate KEY criteria
1. Market Research on Location

72. Owner Support Package
Service Fee (One Time Fee) RM 3,697.00
Basic Package:
• Letter of Authorization
• Take-over of keys
• Defect Submission
• Key and Documents Handover (Send to
Singapore office)
• Supervision of Renovation (3 months)
• Total Program: 6 months
Inclusive
Key Management FREE 3 months
Key Coordination FREE 3 months
Property Management Service FREE 3 months
Full time Property Officer Call Support FREE 3 months
On Site Support FREE 3 months

73. Property Management Package
Fee (Monthly) (6 months renewal) RM120 / 10% rental
Basic Package:
• Weekly Unit / Tenant Unit Inspection
• Cleaning Supervision
• Defect Check and Submission to
Developer
• Cost effective Maintenance work
• 3 Quote Comparison Analysis for
external contractors
• Monthly Reports
• Payment of bills on behalf
Inclusive
Online Owner Account FREE
Agencies Management Program FREE
Full time Property Officer Call Support FREE
On Site Support FREE
Agency Management Program
(1 month commission for Agent)
Quarterly Report on
Market Research
Worth
RM300.00
Negotiation with
Potential Tenants on
behalf
Cost Savings
Key Coordination Worth
RM100.00
Key Management
(On Site)
More
Opportunities
Full time Property
Officer Call / Site
Support
Cost Savings
Worth
RM150.00

74. Vacation Home Management Package
Initiation Package To Be Advised
1. Electronic Lock
2. Shower Package
3. Kitchen Package
4. Bedroom Package
5. ID Theme
Our Operation Fee
Full House Cleaning Fee RM75.00
Handover Fee RM20.00
Takeover Fee RM20.00
Marketing Leads RM20.00
Bulk Deal Operation Fee
Package Price RM120.00

75. Management