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June 7, 2016
LET’S BE FRIENDS
PROTECTING YOUR
BRANDS ON THE
INTERNET
SOCIAL
NETWORKING &
TRADEMARKS
BY ERIC MACRAMALLA
PARTNER, GOWLING WLG
September 22, 2016
POOR LITTLE THESSA
3
4
TOP SOCIAL MEDIA
TOP FACEBOOK
6
TOP TWITTER
7
Of top 100 global companies…
• 65% have Twitter account
• 54% have Facebook account
• 50% have YouTube Channel
• 33% have Corporate blog
BRAND OWNERS ARE VERY
SOCIAL
• Advertise products/services
• Communicate news and special events
• Connect with customers
• Monitor customer satisfaction
BRAND OWNERS
• More than 1.3 billion active users
• Average user has 130 friends (none of which include me)
• People spend over 700 billion minutes per month on Facebook
• Average user is connected to 80 community pages, groups and
events
• 150 million active users currently accessing Facebook through their
mobile devices.
FACEBOOK
• 48% all Facebook users log on in any given day
• Total number of Facebook pages = 54,200,000
• Number of languages available on Facebook = 70
• 75% of users outside U.S.
• Number of Fake Facebook profiles = 81,000,000
• Facebook Revenue (2013) = $6,150,000,000
FACEBOOK
11
• 23% of users check their accounts more than 5 times a
day
• 18% of 18-34 year olds check Facebook when get out of
bed
• Average time spent on Facebook per visit = 18 minutes
• 350 million photos uploaded a day
FACEBOOK
12
• 200 million — April 2009.
• 250 million — July 2009.
• 300 million — September 2009.
• 350 million — End of 2009.
• 400 million — February 2010.
• 500 million — July 2010.
• 608 million — End of 2010.
• 750 million — July 2011.
• 800 million — September 2011.
• 845 million — End of 2011.
• 901 million — March 2012.
• 955 million — June 2012.
• 1.01 billion — September 2012.
• 1.44 billion – April 2015
FACEBOOK – HOW IT’S GROWN
13
• 500 million users – about 300 million are active
• 500 million tweets per day – up from 400 million in June
2012
• 40% of those on Twitter don’t tweet
• Time it took from 1st tweet to billionth tweet: 3 years,. 2
months, 1 day
• 25 to 54 year old – driving force
(older than you think)
TWITTER
• 28% of Retweets include “Please RT!”
• 60% of Twitter users access it from mobile
• About 20 million fake accounts
TWITTER - @MORE
15
• 300 million users
• Number of new members every second = 2
• 100 million users in the US
• In 200 countries/territories
• Average time spent on LinkedIn = 17 minutes
• Only social networking site that 50-64 year olds use more than 18-29
year olds (24% v. 15%)
LINKEDIN
16
• Most used adjective on LinkedIn = Responsible
• 30 million recent grads or students on LinkedIn
• Turkey, Colombia and Indonesia = fastest growing
countries
• 3 million companies have LinkedIn Company Pages
• 43% of visits from mobile device
MORE ON LINKEDIN
17
• 1.7 billion Internet users worldwide
• Over $250 billion spent online
• $43.2 billion spent in Q2
• Top-performing online product categories: digital content
and subscriptions, consumer electronics, flowers,
greetings and gifts, computer hardware, and apparel and
accessories
INTERNET LANDSCAPE
• Of the 1.7 billion users worldwide…
 42% are from Asia
 24% are from Europe
 15% are from North America
 10% are from Latin American/Caribbean
 4% from Africa
 3% from Middle East
 1% from Australia
INTERNET USERS – A CLOSER
LOOK
ISSUES FACED BY BRAND OWNERS
Social Media
&
Domain Names
• Impersonation
• Trade-mark infringement
• Username Squatting
• Copyright Infringement
SOCIAL MEDIA: ISSUES BRAND
OWNERS FACE
How To Protect &
Enforce
• Sites have own enforcement policies that deal with TM, CR, etc.
• Usernames big target
 facebook.com/lexpert
 Twitter: @Starbucks
ENFORCEMENT
• “…pretending to be another person or entity in order to
deceive”
• May result in suspension of username
• Twitter users are allowed to create parody, commentary, or fan
accounts.
• distinguish the account with a qualifier such as "not," "fake," or
"fan."
• Bio should indicate parody
• Tweets can’t mislead or deceive
TWITTER: IMPERSONATION
• Click to edit Master text styles
1. Second level
• Third level
– Fourth level
CLICK TO EDIT MASTER TITLE
STYLE
• Using mark to confuse or mislead
 Clear cases of infringement = suspension
 Lack of intent to deceive = give chance to fix
 Brand owner may request transfer of username
TWITTER: TRADEMARK
VIOLATION
• Accounts that are inactive for more than 6 months may be
removed without further notice
• Brand owner can allege squatting
• Twitter may assign to brand owner
TWITTER: USERNAME
SQUATTING
COPYRIGHT
28
1) Be Proactive: secure usernames on various social networking
websites
2) Review sites for unauthorized trade-mark use and copyrighted
content
3) Enforcement: review existing usernames
 Which are a problem; which do we address
SOCIAL PROTECTION
Eric.Macramalla@GowlingWLG.com
THE END.COM/GOWLINWLG

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Protecting Your Brands on the Internet

  • 1. June 7, 2016 LET’S BE FRIENDS PROTECTING YOUR BRANDS ON THE INTERNET SOCIAL NETWORKING & TRADEMARKS BY ERIC MACRAMALLA PARTNER, GOWLING WLG September 22, 2016
  • 3. 3
  • 4. 4
  • 8. Of top 100 global companies… • 65% have Twitter account • 54% have Facebook account • 50% have YouTube Channel • 33% have Corporate blog BRAND OWNERS ARE VERY SOCIAL
  • 9. • Advertise products/services • Communicate news and special events • Connect with customers • Monitor customer satisfaction BRAND OWNERS
  • 10. • More than 1.3 billion active users • Average user has 130 friends (none of which include me) • People spend over 700 billion minutes per month on Facebook • Average user is connected to 80 community pages, groups and events • 150 million active users currently accessing Facebook through their mobile devices. FACEBOOK
  • 11. • 48% all Facebook users log on in any given day • Total number of Facebook pages = 54,200,000 • Number of languages available on Facebook = 70 • 75% of users outside U.S. • Number of Fake Facebook profiles = 81,000,000 • Facebook Revenue (2013) = $6,150,000,000 FACEBOOK 11
  • 12. • 23% of users check their accounts more than 5 times a day • 18% of 18-34 year olds check Facebook when get out of bed • Average time spent on Facebook per visit = 18 minutes • 350 million photos uploaded a day FACEBOOK 12
  • 13. • 200 million — April 2009. • 250 million — July 2009. • 300 million — September 2009. • 350 million — End of 2009. • 400 million — February 2010. • 500 million — July 2010. • 608 million — End of 2010. • 750 million — July 2011. • 800 million — September 2011. • 845 million — End of 2011. • 901 million — March 2012. • 955 million — June 2012. • 1.01 billion — September 2012. • 1.44 billion – April 2015 FACEBOOK – HOW IT’S GROWN 13
  • 14. • 500 million users – about 300 million are active • 500 million tweets per day – up from 400 million in June 2012 • 40% of those on Twitter don’t tweet • Time it took from 1st tweet to billionth tweet: 3 years,. 2 months, 1 day • 25 to 54 year old – driving force (older than you think) TWITTER
  • 15. • 28% of Retweets include “Please RT!” • 60% of Twitter users access it from mobile • About 20 million fake accounts TWITTER - @MORE 15
  • 16. • 300 million users • Number of new members every second = 2 • 100 million users in the US • In 200 countries/territories • Average time spent on LinkedIn = 17 minutes • Only social networking site that 50-64 year olds use more than 18-29 year olds (24% v. 15%) LINKEDIN 16
  • 17. • Most used adjective on LinkedIn = Responsible • 30 million recent grads or students on LinkedIn • Turkey, Colombia and Indonesia = fastest growing countries • 3 million companies have LinkedIn Company Pages • 43% of visits from mobile device MORE ON LINKEDIN 17
  • 18. • 1.7 billion Internet users worldwide • Over $250 billion spent online • $43.2 billion spent in Q2 • Top-performing online product categories: digital content and subscriptions, consumer electronics, flowers, greetings and gifts, computer hardware, and apparel and accessories INTERNET LANDSCAPE
  • 19. • Of the 1.7 billion users worldwide…  42% are from Asia  24% are from Europe  15% are from North America  10% are from Latin American/Caribbean  4% from Africa  3% from Middle East  1% from Australia INTERNET USERS – A CLOSER LOOK
  • 20. ISSUES FACED BY BRAND OWNERS Social Media & Domain Names
  • 21. • Impersonation • Trade-mark infringement • Username Squatting • Copyright Infringement SOCIAL MEDIA: ISSUES BRAND OWNERS FACE
  • 22. How To Protect & Enforce
  • 23. • Sites have own enforcement policies that deal with TM, CR, etc. • Usernames big target  facebook.com/lexpert  Twitter: @Starbucks ENFORCEMENT
  • 24. • “…pretending to be another person or entity in order to deceive” • May result in suspension of username • Twitter users are allowed to create parody, commentary, or fan accounts. • distinguish the account with a qualifier such as "not," "fake," or "fan." • Bio should indicate parody • Tweets can’t mislead or deceive TWITTER: IMPERSONATION
  • 25. • Click to edit Master text styles 1. Second level • Third level – Fourth level CLICK TO EDIT MASTER TITLE STYLE
  • 26. • Using mark to confuse or mislead  Clear cases of infringement = suspension  Lack of intent to deceive = give chance to fix  Brand owner may request transfer of username TWITTER: TRADEMARK VIOLATION
  • 27. • Accounts that are inactive for more than 6 months may be removed without further notice • Brand owner can allege squatting • Twitter may assign to brand owner TWITTER: USERNAME SQUATTING
  • 29. 1) Be Proactive: secure usernames on various social networking websites 2) Review sites for unauthorized trade-mark use and copyrighted content 3) Enforcement: review existing usernames  Which are a problem; which do we address SOCIAL PROTECTION