The rise of digital marketing and social media has provided a tremendous opportunity for businesses to engage consumers. However, this fast-paced and ever-changing social landscape is littered with legal landmines and challenges.
Gowling WLG’s “Risk to Reward” series is designed to address the most important legal, regulatory and corporate risks facing your organization. With 18 offices around the world, Gowling WLG is uniquely positioned to provide risk advisory services wherever your business takes you. Our legal teams are in tune with your world, your sector and your goals. Join us for one or all of the presentations in this series to transform the risks you face into rewards.
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Protecting Your Brands on the Internet
1. June 7, 2016
LET’S BE FRIENDS
PROTECTING YOUR
BRANDS ON THE
INTERNET
SOCIAL
NETWORKING &
TRADEMARKS
BY ERIC MACRAMALLA
PARTNER, GOWLING WLG
September 22, 2016
8. Of top 100 global companies…
• 65% have Twitter account
• 54% have Facebook account
• 50% have YouTube Channel
• 33% have Corporate blog
BRAND OWNERS ARE VERY
SOCIAL
9. • Advertise products/services
• Communicate news and special events
• Connect with customers
• Monitor customer satisfaction
BRAND OWNERS
10. • More than 1.3 billion active users
• Average user has 130 friends (none of which include me)
• People spend over 700 billion minutes per month on Facebook
• Average user is connected to 80 community pages, groups and
events
• 150 million active users currently accessing Facebook through their
mobile devices.
FACEBOOK
11. • 48% all Facebook users log on in any given day
• Total number of Facebook pages = 54,200,000
• Number of languages available on Facebook = 70
• 75% of users outside U.S.
• Number of Fake Facebook profiles = 81,000,000
• Facebook Revenue (2013) = $6,150,000,000
FACEBOOK
11
12. • 23% of users check their accounts more than 5 times a
day
• 18% of 18-34 year olds check Facebook when get out of
bed
• Average time spent on Facebook per visit = 18 minutes
• 350 million photos uploaded a day
FACEBOOK
12
13. • 200 million — April 2009.
• 250 million — July 2009.
• 300 million — September 2009.
• 350 million — End of 2009.
• 400 million — February 2010.
• 500 million — July 2010.
• 608 million — End of 2010.
• 750 million — July 2011.
• 800 million — September 2011.
• 845 million — End of 2011.
• 901 million — March 2012.
• 955 million — June 2012.
• 1.01 billion — September 2012.
• 1.44 billion – April 2015
FACEBOOK – HOW IT’S GROWN
13
14. • 500 million users – about 300 million are active
• 500 million tweets per day – up from 400 million in June
2012
• 40% of those on Twitter don’t tweet
• Time it took from 1st tweet to billionth tweet: 3 years,. 2
months, 1 day
• 25 to 54 year old – driving force
(older than you think)
TWITTER
15. • 28% of Retweets include “Please RT!”
• 60% of Twitter users access it from mobile
• About 20 million fake accounts
TWITTER - @MORE
15
16. • 300 million users
• Number of new members every second = 2
• 100 million users in the US
• In 200 countries/territories
• Average time spent on LinkedIn = 17 minutes
• Only social networking site that 50-64 year olds use more than 18-29
year olds (24% v. 15%)
LINKEDIN
16
17. • Most used adjective on LinkedIn = Responsible
• 30 million recent grads or students on LinkedIn
• Turkey, Colombia and Indonesia = fastest growing
countries
• 3 million companies have LinkedIn Company Pages
• 43% of visits from mobile device
MORE ON LINKEDIN
17
18. • 1.7 billion Internet users worldwide
• Over $250 billion spent online
• $43.2 billion spent in Q2
• Top-performing online product categories: digital content
and subscriptions, consumer electronics, flowers,
greetings and gifts, computer hardware, and apparel and
accessories
INTERNET LANDSCAPE
19. • Of the 1.7 billion users worldwide…
42% are from Asia
24% are from Europe
15% are from North America
10% are from Latin American/Caribbean
4% from Africa
3% from Middle East
1% from Australia
INTERNET USERS – A CLOSER
LOOK
23. • Sites have own enforcement policies that deal with TM, CR, etc.
• Usernames big target
facebook.com/lexpert
Twitter: @Starbucks
ENFORCEMENT
24. • “…pretending to be another person or entity in order to
deceive”
• May result in suspension of username
• Twitter users are allowed to create parody, commentary, or fan
accounts.
• distinguish the account with a qualifier such as "not," "fake," or
"fan."
• Bio should indicate parody
• Tweets can’t mislead or deceive
TWITTER: IMPERSONATION
25. • Click to edit Master text styles
1. Second level
• Third level
– Fourth level
CLICK TO EDIT MASTER TITLE
STYLE
26. • Using mark to confuse or mislead
Clear cases of infringement = suspension
Lack of intent to deceive = give chance to fix
Brand owner may request transfer of username
TWITTER: TRADEMARK
VIOLATION
27. • Accounts that are inactive for more than 6 months may be
removed without further notice
• Brand owner can allege squatting
• Twitter may assign to brand owner
TWITTER: USERNAME
SQUATTING
29. 1) Be Proactive: secure usernames on various social networking
websites
2) Review sites for unauthorized trade-mark use and copyrighted
content
3) Enforcement: review existing usernames
Which are a problem; which do we address
SOCIAL PROTECTION