.

1. www.wearefuturegov.com
HELLO MY NAME
IS DOMINIC
CAMPBELL

2. The personal!
• Me, my world view and my story!

3. FUTUREGOV

4. OUR CLIENTS

5. WE BELIEVE IN

6. “ We Gov ”!
!
We believe in the power of people!

7. shift from
public institutions
to focusing on
public value

8. shift from thinking about
command and
control
to focusing on creating
relationships

9. HACKING THE OLD AND
BRINGING IN THE NEW

11. COMMUNITY PARTICIPATION IN INNOVATION

12. WHY
DESIGN?

13. DESIGNING FOR A FUTURE
THAT DOESN’T YET EXIST

14. DESIGN IS THE KEY TO TRANSFORMATION
TRANSFORMATIONAL
( Financial vulnerability )
TRANSACTIONAL
­œÕȘ}Li˜iwÌÃiÀÛˆVi®
TWEAKS
IMPROVEMENTS
( Application forms )

15. DISCOVER
DON’T MOVE TO SOLUTIONS UNTIL YOU REALLY
UNDERSTAND THE PROBLEM

17. UNDERSTANDING WHERE THINGS ARE GOING WRONG

18. UNPACKING INSIGHTS TO
DEFINE A BRIEF

19. DESIGN DREAM, IMAGINE, DO DIFFERENT

20. HOW CAN THIS…

21. INFORM THIS

22. PROT
THINK BIG,
START
SMALL
OTYPEMAKE A
DECISION
(JFDI)

23. TESTING - FAST,
CHEAPLY AND
OPEN-MINDEDLY

25. BRINGING A SILICON VALLEY
STATE OF MIND TO SOCIAL CARE
Dominic Campbell
@FutureGov

26. WHY CAN’T WE
HAVE BOTH?

27. UBERTAXI
Iconic, Knowledgeable versatile
UBERX
Everyday cars for everyday use

28. PRINCIPLES OF UBER
rate review cashless convenient transparent
disruptive

29. LANTERN: PERSONALISED NEEDS BASED SUPPORT

30. SCOUT: USER CURATED CONTENT

31. BUT WHAT ABOUT THE UBERX OF SOCIAL CARE?
Better, faster, cheaper

32. CASSEROLE: COLLABORATIVE PUBLIC SERVICES

33. Idea developed in
partnership with
Surrey Council
6 month pilot in
Reigate Banstead
(funded by TSB
Design Council)
Timeline
6 month proof
of concept in
Tower Hamlets
(Funded by Nesta
and TH council)
1 year proof of
concept and
implementation
in Barnet
(Funded by
Barnet Group)

34. COMMUNITY ENGAGEMENT AND
CUSTOMER SERVICE

35. HOW IT WORKS

37. COOK SIGN-UPS BY COUNCIL AREA

38. NEVER, EVER
GIVE UP