The document describes a product that allows consumers to recycle old electronics by placing them in boxes located in public areas. The boxes scan the electronics, provide a monetary value, and dispense cash to the consumer. The old electronics are then sent to companies who reuse components and materials, reducing electronic waste. The product aims to incentivize recycling through convenience and immediate financial compensation for consumers, while providing reusable materials to companies.

1. Gillian PitzerUser Experience Map
Audience
● People throwing out old technology
● People purchasing new technology
● Environmentally conscious people
● Companies producing new technology

2. Gillian PitzerUser Experience Map
About the Product
● Box at a frequently visited location
● Reads value of phone or computer and gives
consumer money in return
● Storefronts for larger technology
● Old tech components sold back to companies
● Companies melt down reusable parts and
reuse them

3. Gillian PitzerUser Experience Map
Encountering the Product Online
● Website educates people on the reusable
parts of old tech
● Walks users through the process of reusing
old metals and plastics
● Shows companies that are working to
become green through the service
Consideration

4. Gillian PitzerUser Experience Map
Encountering the Product Online
● Shows locations of boxes/storefronts
● Gives an estimate of money recieved for old
tech
Use

5. Gillian PitzerUser Experience Map
Encountering the Product Online
● Consumer can go and obtain cash at box and
storefront locations
● Consumer is educated on the product and
issues regarding tech-related waste
Post-Use

6. Gillian PitzerUser Experience Map
Encountering the Product Offline
● Boxes easy to identify
● Boxes easily located
● Incentivize people with money!
Consideration

7. Gillian PitzerUser Experience Map
Encountering the Product Offline
● Different slats for different products, clearly
labeled
● Immediate reading of product value
● Product gives consumer money in return for
use
● Old tech gets shipped to companies for reuse
Use

8. Gillian PitzerUser Experience Map
Encountering the Product Offline
● Consumer walks away with cash
● Companies gain reusable materials
● Tech waste reduced.
Post-Use