1. Gerardo F. Escobedo Sainz
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Gerardo F. Escobedo Sainz
1443 Barker Bay
San Antonio, Texas 78245
Cell. Phone 210-286-3564
Professional Summary:
Gerardo is a senior IT professional with 16 years of experience in business requirement analysis, test
leader and deployment management for large computer systems. He has designed quality assurance
work products, test strategies and plans as well as test results as an integral part of application SLC,
deployment and implementation with the assistance of industry standards.
Gerardo has an objective of apply his expertise into an enterprise knowledge base with the needs of
procedure enhancements, and excel in result outcomes towards the satisfaction of the client’s projects.
● Broad capability in application lifecycle management (ALM/SDLC).
● Extensive knowledge of software testing standards, methodologies, techniques, tools, metrics, and
management.
● Excellent analytical and problem solving skills applied to evaluate business requirements.
● Leading Test Teams to Deliver Test Strategy, Test Plan, Test Results
● Expertise in Design and Execute Unit, Functional and Integration Test Case Scenarios
● Experience with Configuration, Incident and Change Management (ITIL).
● Leading Functional/Regression Test Planning Preparation-Execution (Agile)
● SQL scripting – MySQL, Sybase, Oracle
● IBM-WebSphere-Message Broker/MQ
● UNIX/Linux Administration, Scripting, Troubleshooting
● Exceptional communication skills (English and Spanish)
● Positive Attitude – There is always a solution
● Leadership – eager to coach and mentor team members
● Problem-solving approach
● Ability to conceptualize
● Fast learner and active individual and team player
● Working in multi-lingual & multi-cultural environments in English and Spanish
Education:
● Instituto Tecnologico de Ciudad Juarez - Juarez, Chihuahua, Mexico (1992)
● Certified in ITIL v2 Service Manager, Juarez, Mexico (2008)
Professional Experience
Signature Consultants - Wells Fargo, San Antonio, Texas July 2015 - Present
Test Lead Engineer
Responsibilities:
 Analyzing business requirements and designs to write technical specifications designs of quality
processes for the Wells Fargo financial institution internal applications.
 Developing test scenarios and test cases, as well as designing test solution documentation.
 Creation of Test Plan for Functional and Regression iterations of Wells Fargo internal applications.
 Verifying program logic by overseeing the preparation of test data, testing, debugging of programs and
participating in the overall systems testing.

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 Developing new documentation and participating in the development of technical procedures.
 Support standardized processes for testing procedures, documentation & report as well as defect
management.
 Leading projects & enhancement initiatives, including assignment of tasks, and providing direction and
guidance to less experienced staff in both onshore and offshore locations.
 Manage meetings with Wells Fargo technical teams, Project Managers, Developer Managers, Business
Owners and Testing team to negotiate quality assurance schedules, workload and resources.
 Work in close relation with Systems Analyst and Business Analyst to analyze Business Requirement
Documentation for internal projects aimed at Real State business within Wells Fargo. Work with Project
Management and Business Analysts to suggest enhancements to the Business Requirement
Documentation.
 Create, execute and analysis of test cases using Application Lifecycle Management (ALM) tool in
Quality Center.
 Creation of SQL queries for data analysis.
 Mayor internal applications at Wells Fargo:
o Customer Impact Tool
o Customer Impact Risk Tool
o Real Estate Owned
o Quality Testing Tool
o Attorney Management Program
o Systems Operations Risk Management
Y&L Consulting - Fred Loya, San Antonio, Texas February 2015 - April 2015
Test Engineer and Business Analyst
Responsibilities:
● Evaluate client’s business requirements aimed to design business plans for different applicable states
across the United States. create test scenarios and execute test cases for new projects.
● Functional testing activities for the Fred Loya Insurance account.
● Create and execute manual test scenarios for new projects, based on specific requirements for the
client’s systems in New Mexico, Alabama, Texas and Ohio.
● Monitoring issues coming from the client and propose solutions with developers located in India and in
El Paso, Texas.
● Perform usability testing and manage input data into specific test scenarios. Data was obtained using
SQL scripting.
● Implementing first phase of Agile testing methodology by validating test case scenarios, test cases and
test results in Agile-compliant software.
● Analysis of incidents that were reported by client on a daily basis. Create replication of scenarios for the
issues and design solutions, working alongside with project management.
Technologies: Unix/Linux, SQL, AS400, Axosoft, MS Windows
Accenture – USAA, San Antonio, Texas May 2014 - December 2014
Test and Production Support
Responsibilities:
● Create and enhance test scenarios in the internal solution database.
● Troubleshoot application incidents for USAA internal and external clients.
● Mainframe batch job cycle monitoring, enablement and escalation processes.

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● Use of SQL for data base management on the job scheduling administration.
● Management of JCL jobs for scheduling, incident management and enhancements.
● Manage mayor incident conference calls with different application teams, identifying and bringing
subject matter experts within USAA to reach for the return to service of incidents.
Technologies: Oracle, SQL, Unix/Linux, VMWare Service Manager, JCL, MS Windows
Accenture - Fannie Mae, San Antonio, Texas September 2011 - May 2014
Team Lead Testing Engineer/Business Analyst
Responsibilities:
● Leader of the test team providing validation of business processes for test planning, assembling
standards and structure original requirements of clients, and execution of functional and regression test
scenarios.
● Validation standards of ‘as is’ business activities and design ‘ad-hoc’ solutions for test plans, test
strategy, test plan and test result documentation, using Agile and Waterfall methodologies, according to
the client’s requirement specifications.
● Setting up best practices for development team for coding by identifying enhancements via client’s
requirements. Management of user stories validating the original requirements. Scheduling migration for
applications and implementation projects to stakeholder’s consent and managing the client’s version
control system.
● Perform defect coordination functions based on test results using a Kanban approach, and tracking of
defects, incidents and enhancements. Create functional test scripts using validation protocols with test
methods (Agile/Waterfall), acceptance criteria and test results with success proof documentation (HP
Quality Center).
● Design, and develop test scenarios for each application/release mapped to client’s requests, performing
execution of test cases, along with team members (by administering work load and responsibilities), using
HP Quality Center software as a backbone for testing environments.
● Assist and lead war-rooms for incident management and solution options, having a key role in creating
lessons-learned documentation as base for new testing cycles. Evaluation of discoveries and convert
action-items into enhanced business process design for subsequent sprint cycles (in Agile) and versions.
● Direct relationship with project stakeholders (bi-weekly meetings), project manager, scrum master and
lead developer (daily), to validate processes on the sprints and results. Interview with senior management
every quarter to analyze current application state and convey prospective improvements.
● Creation and validation of Agile standardized test requirements traceability matrix, test tracking
documentation, as well as test summary reports at the end of each release. Generating release notes,
prepare release artifacts with version, manifest information, update wiki details, coordinating with
stakeholders on release calendar, and follow up procedures for post-mortem analysis.
Technologies: Oracle, Unix/Linux, Toad, SQL, Netcool, Batch scripting, ITIL, HP Quality Center, Jira, MS
Windows
Accenture - Bank of America, Monterrey, Mexico May 2009 – October 2011
Test Analyst/ Business Analyst
Responsibilities:
● Oversee applications, database management and connectivity using WebSphere Application Server.
● Management of requirement traceability matrix by assign hierarchical identification method according to
stakeholder’s definitions and priorities.
● Design and implement UNIX/Linux scripting for deployment and release of sub-applications, and data
base management on the WebSphere banking environments.

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● Introduce and develop best practices for software quality enhancement and development,
configuration/build tools, regression testing, designing test strategies and test plans for Bank of America
web site and its different sub-applications within the web site.
● Manage business requirement for new testing environments (i.e. Unit Test, Integration Test, User
Acceptance, Regression Test), and in production environments (Production I and II), in order to create
support strategies (on-call support, team member support, etc.).
● Create procedural documentation for code migration, deployment and implementation, using additional
tools such as ticketing systems, forum posts, and environment readiness on-line tools on the Accenture
global community.
● Overseen incident management meetings to review and control incidents using ticketing systems;
worked on incident resolution and test solutions using scenarios on test environments.
● Develop an in-house system to keep track of environment versioning.
Technologies: HTML, XML, Servlets, SOAP, SQL, WebSphere Application Server, WebSphere MQ,
Tivoli, ADM, JIRA, ITIL, HP Quality Center
Infolink - IBM, Juarez, Mexico May 2004 – April 2009
Middleware Engineer
Responsibilities:
● Conduct risk assessment with the creation of test scenarios and test cases. Prepared test plans and
test scenarios for every new release of the project.
● Create business requirement diagrams to create middleware maps which identify different infrastructure
nodes and information path for the Blue Cross Blue Shield test and production environments.
● Manage testing on IBM WebSphere MQ and Broker middleware, creating test scenarios and test cases,
by administering the infrastructure of server farms (150 Unix servers, 4 mainframe instances) for
environment specific (i.e. Unit Test, User Acceptance Test, Production).
● Actively participated in incident management, by means of incident management activities such as war-
rooms, support calls, on-call support and implement solutions.
● Research and document details of defects in the incident management system (ticketing) immediately
upon discovering problems. Engaging in 24X7 on-call support for application incidents.
● Actively worked on version control of all test artifacts and quality assurance test environments used.
Update test execution status as a part of routine application release updates.
● Analysis of software requirements, specifications, user documentation and release documentation for
the project, by verifying optimum quality control of work-products.
● Based on requirements mapping, create scripts for new procedures for MQ using UNIX/Linux scripting.
Scripting SQL procedures to create reports and managing relationships on the client’s databases.
● Collaborate with local team and business owners in a weekly basis to adapt new processes by means
of ITIL’s change and configuration management improvement for all platforms.
● Installation and administration of help-desk software.
● Implementation of ITIL and CMMI- level 2 processes to the company.
Technologies: UNIX (AIX, HP), MS Windows, SQL, COBOL, DB2, Mainframe (TSO, ISPF).
EDS (HP) - Premier, GMAC, Juarez, Mexico November 2000 - April 2004
Test and Production Leader
Responsibilities:
● Design, implement and promote test strategy and test plan into the test environments for the GM client.
Managing in the plan and the design of functional and unit test cases, and tracking of requirements by
means of requirement traceability matrix.

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● Team lead of procedural modules involved in engaging in daily status reporting to client, assigning daily
tasks to team members.
● Leading efforts in preparing and executing functional tests, regression test, functional test and
integration test with the programmed COBOL procedures and modules.
● Manual execution of test cases. Prepare and deliver test results to clients in a weekly basis.
● Incident and problem management administration, on basis of a 24X7 production support schedules.
● Train and collaborate with local team to familiarize with CMMI requirements for EDS. Plan to implement
CMMI standards in our local team, by identifying core processes in our areas.
• Technologies: Mainframe technologies: TSO, ISPF, CICS, IMS, DB2, Batch scripting, COBOL.