1. Gerard C. Johnson
4507 Romlon Street
Beltsville, MD 20705
Phone: 443-635-1533
E-mail: jt19512003@yahoo.com
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Professional Summary
 Technical Writer with 20 years of experience with several companies and organizations
including Motorola, Goddard Space Flight Center, the Department of Transportation, the
Veterans Affairs, and BGE. Journalist with over 15 years of experience.
 Worked with Architect-Engineers to develop specifications and manuals, and with SMEs
to produce SOPs and Directives.
 Drafted the final SOPs for review and publishing with clear instructions in easy-to-follow
steps that identify customers, suppliers, process owners and points of interface.
 Wrote technical requirements and Statements of Work for Motorola.
 Proofread financial reports at Bowne & Co., to be filed same day at the SEC, adhering to
all formats under the Sarbanes Oxley Act.
Technical Skills Summary
 Hardware: IBM PCs and compatible HP Laser Jets, Lanier 6725 Copier
 Software: Eudora 5.0 and 4.1, Netscape 4.5 & 3.01, NASA’s Maximo Software, Word
Perfect, Microsoft Office (Word, PowerPoint, Excel, Outlook, Access, Adobe Reader,
Visio), Operating Systems (Windows 2000 and XP), Database Management, Internet
Explorer, Java, MS Project, Sharepoint, Snag It, ProPath, PMAS
 SDLC Methods: Feasibility Study, Agile, Waterfall, Iterative, Scrum
Professional Experience
BGE (Rose International) 06/2013 – 08/2014
Technical Writer
∙ Interviewed Subject Matter Experts and wrote procedures on how to back bill customers
for illegal use of energy.
∙ Researched and wrote procedures on how to investigate theft of energy.
∙ Created a To Do for Revenue Assurance and updating CMS.
∙ Conducted and wrote the internal audit for BGE Revenue Protection Review.
P. G. Board of Elections 04/2012 – 12/2012
L & A Tester
 Perform Logistics and Accuracy Testing (L&A) on all Diebold Accuvote Touch Screen
Express Poll Books and on all Diebold Electronic Voting Machines in the Maryland area
for the Republican primaries and the November general elections.
 Documented logistics and testing outcomes.
 Writing procedures to program the voting machines and the poll books. Training
employees and judges.
Department of Veterans Affairs (Parker Tide Corp.) 04/2010 – 12/2011
Technical Writer
 Researched and documented two separate budget processes for the Department of
Veterans Affairs: The General Operating and Expense (GOE) Fund process and the
Major and Minor Construction formulation and execution process.

2.  Analyzed, documented, and illustrated the various processes and sub-processes of both
the GOE and the Major and Minor Construction processes and other business practices
required to execute the function of the Budget Office.
 Documented the results of the research to establish the “as is” process and identify
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essential processes.
 Drafted the final SOPs for review and publishing with clear instructions in easy-to-follow
steps that identify customers, suppliers, process owners and points of interface. This
included a Corporate and Regional Matrixed Budget System (CRMBS), a step by step
easy to read document that guides employees through the Purchase Request process.
Smithsonian (Infostructures) 06/2009 – 11/2009
Technical Writer
 Developed policies and procedures used by the Smithsonian Office of the Chief
Information Officer (OCIO) through discussions with Subject Matter Experts. It includes
using Dell Image Direct with Ghost Solution Suite to re-Image a Workstation, Desktop, or
Notebook Computer.
 Assessed the knowledge and skill level of the relevant OCIO staff to determine the level
of detail required in the documentation.
 Managed the preparation, review, and approval process for Root Cause Analysis (RCA)
reports. Identified the underlying cause of the problem and recommended actions to
prevent future occurrences.
 Maintained the division’s intranet-based web site, including posting new documents,
identifying and updating documents, and issuing notices to the division staff of major
changes.
U.S. Department of Transportation (Wright Solutions, Inc.) 08/2007 – 02/2009
Technical Writer/Editor
 Drafted new directives (policies and procedures) through research materials and
interviews with Subject Matter Experts at the Federal Department of Transportation.
 Edited, formatted, and coordinated finished directives and disseminated them
electronically to all relevant Program Offices for comment/concurrence.
 Mediated resolution conferences between/among disagreeing parties.
 Created spreadsheets to track directives daily and provided a biweekly progress report
which included any deliverables.
Motorola (Radiant Sys. Inc.) 02/2006 – 02/2007
Tech Writer/Proposal Coordinator
 Attended pre-proposal meetings on-site at Motorola Inc., to plan the technical approach
to all Request for Proposals (RFPs).
 Coordinated completion dates for project managers to submit individual sections of the
proposal.
 Assisted in the development and writing of the proposal with particular emphasis on the
technical requirements and the Statement of Work.
 Edited proposals for grammar, style (GPO) and consistency.
Bowne & Co. 01/2004 – 01/2006
Document Specialist
 Proofread all documents, including graphs and statistical charts for accuracy, style, and
format.
 Prepared documents for Securities and Exchange Commission filings consistent with the
Sarbanes-Oxley (SOX) Act.
 Formatted, proofread, and edited financial statements and budgetary allocations in
preparation for filings consistent with the Sarbanes Oxley Act (SOX).

3. National Institute of Standards and Technology (Washington Tech) 10/2002 – 12/2003
Tech Writer/Editor
 Wrote and edited policies and procedures for the National Institute of Standards and
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Technology modem pool.
 Researched materials and interviewed Subject Matter Experts to document firewalls and
audit trails within its network.
Goddard Space Flight Center (RS Information Systems, Inc.) 09/1998 – 09/2002
Tech Writer/Editor
 Wrote and edited technical manuals, architect-engineer technical specifications,
technical solicitations for the Procurement Division and the Facilities Engineering
Division at Goddard Space Flight Center.
 Proofread and edited RFPs, contracts, modifications, and statistical charts.
 Generated spreadsheets from CADD Database to catalog all architectural as-built and
as-design drawings for all disciplines dating back to the 1950s.
 Provided data input to the FY01 NASA Technology Inventory, which catalogued all of
NASA’s technology development activity.
 Generated spreadsheets from various floor plans using NASA’s Maximo software.
 Generated final documentation using NASA’s ISO program.
 Created power point slides and presentations for NASA’s annual Small Business
Conference.
 Tracked Federal grants, proposals, and cooperative agreements.
 Performed contract closeouts.
Goddard Space Flight Center (Computer Temporaries, Inc.) 08/1993 – 08/1998
Editor/Assistant Supervisor
 Wrote and edited technical manuals, architect-engineer technical specifications,
technical solicitations for the Procurement Division and the Facilities Engineering
Division at Goddard Space Flight Center.
 Proofread and edited RFPs, contracts, modifications, and statistical charts.
 Generated spreadsheets from CADD Database to catalog all architectural as-built and
as-design drawings for all disciplines dating back to the 1950s.
 Provided data input to the FY01 NASA Technology Inventory, which catalogued all of
NASA’s technology development activity.
 Generated spreadsheets from various floor plans using NASA’s Maximo software.
 Generated final documentation using NASA’s ISO program.
 Created power point slides and presentations for NASA’s annual Small Business
Conference.
 Tracked Federal grants, proposals, and cooperative agreements.
 Performed contract closeouts.
Goddard Space Flight Center (Optimum Services & Sys.) 08/1989 – 07/1993
Editor/Assistant Supervisor
 Provided specialized editing and writing of technical solicitations and
architecture/engineering specifications for the Procurement Division and the Facilities
Engineering Division.
 Proofread contracts, RFPs, modifications, statistical charts, and all miscellaneous
documentation. Ensured that outgoing correspondence conformed to GPO style and
NASA GSFC specialized format.
 Provided administrative and managerial assistance to the Contract Manager.
Supervised, scheduled and monitored personnel throughout the production process.

4. IERE Newspaper 01/89 – 12/89
Managing Editor
∙ In charge of the production process, assignments, copy editing, proofreading, design
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and layout.
Trinidad Publishing Co. 01/83 – 12/87
Business Reporter/Copy editor
∙ Cover the business and financial communities, the Stock Exchange, and the Central
Bank. Also did copy editing and rewrites.
WRC – TV (NBC) 04/81 – 12/81
Consumer Investigator
∙ Investigate and research business advertising claims and marketing promotions.
Consumer/business mediation.
Washington Post 06/80 – 12/82
Sports reporter
∙ Cover high school sports.
WHUR – FM Radio 08/80 – 12/82
Newscaster
∙ Produce, report, and broadcast news copy.
Hilltop Newspaper 01/78 – 12/81
News reporter
∙ Cover all Howard University and relevant outside news events.
Education
Howard University: School of Communications
B.A. Mass Communications
Honors and Awards
2002 - Certificate of Achievement for transcribing tapes and editing documents for a
“Conference on Global Warming” and for a video “Journeys Through Earth and
Space”
2001 - RS Information Systems, Inc. Certificate of Achievement (Customer Commitment
in Support of the NASA Goddard 28th Small Business Conference)
2000 - Numerous letters of customer satisfaction from Code 200
1999 - RSIS Quarterly Bonus for Outstanding Support Services
1999 - NASA’s “Peer Award” RSIS Administrative Support Team
1999 - RS Information Systems, Inc., Certificate of Achievement (Dedicated Effort &
Devotion to Excellence in support of NASA Goddard
1998 - RS Information Systems, Inc, Certificate of Achievement (Outstanding Service to
the NASA Goddard Procurement Support Branch
1995 - NASA’s “Contractor Award” for outstanding performance by a support team