1. Responsibilitiesof RegionDCMaintenance Manager thatsupportsSupplyChainsDC’s
G.Hayes 07/01.2015 Page 1
Daily Responsibilities of a Region DC Maintenance Manager
RegionDCMaintenance Manager is responsible forthe managementof services andprocessesthat
supportthe DC’s. The regionmanagerensure thatan DC’s hasthe mostsuitable workingenvironment
for itsassociates/membersandtheiractivities toprovide anefficientandsafe workingenvironment by
usingbestbusinesspracticestomanage resources,servicesandprocesses tomeetthe needsof the
operation.
Support
As a DC Maintenance ManagerI ensure the workload/projectsare completedontime andwithin
budget,thatthe workload/project'sobjectivesare metandthat everyone elseisdoingtheirjob
properly.Projectsare usuallyseparatetousual day-to-daybusinessactivitiesandrequire agroup of
people toworktogethertoachieve aset of specificobjectives.DC Maintenance Manageroversees the
workload/projectsinthe DC’stoensure the desiredresultsare achievedand the mostefficient
resourcesare usedand the differentinterestsinvolvedare satisfied.
Contracts/Agreements
DC Maintenance Managernegotiates contracts/agreementswithclientsandvendorswho performwork
inthe DC’s.These contractscan range fromgeneral repairs,toroofing,parkinglotstoHVACetc..Before
agreeingtocontract servicesfroma vendoraDC Maintenance Managerwill obtainbidsforthe service
fromdifferentproviders tomake sure the DC is receivingthe maximumbenefitforthe moneythatis
beingspent.Once aprice is agreedupon DC Maintenance Manageris responsiblefordraftingand
reviewinganynecessarycontracts/agreementsaswell aspreparingdocumentationorpresentationson
the work beingdone forthatDC. Once work hascommenceditisour responsibility tomake sure that
the work iscompletedontime andaccordingto the contractedagreement.
Operational Costs
Anotherlarge partof the DC Maintenance Managerresponsibilityis tomanage operationalcosts.
PuttingbidstogetherandwritingCPR’sandEPR’salong PowerPointDeck forthe Capcom Committee for
the reviewprocess. Indoingsoit isnecessary tosearchout waysto cut costs while adequately
maintainingthe businesspremises. AsaDC Maintenance ManagerI have to workwithinthe budgetfor
all expendituresfromourdepartmentandworkthroughoutthe yearto maintaincostwithinthe
budgetedamountwhilemakingadjustmentsonanemergencybasisensuringthateveryexpenditure
workstowardscreatinga more efficientworkenvironmentinthe DC.

2. Responsibilitiesof RegionDCMaintenance Manager thatsupportsSupplyChainsDC’s
G.Hayes 07/01.2015 Page 2
RegionDC Maintenance Manager is involvedin both strategicplanning and day-to-dayoperations,
particularly in relationto buildingsand premises.Areasof responsibilitybelow:
Essential Functions:
 Preparingdocumentstoputout tendersforcontractors;
 DC Maintenance Managerdevelopsandmonitorsbudgetallocations,expenditures,fund
balancesandrelatedfinancial activitiesforthe purpose of ensuringthatallocationsare
accurate,revenuesare recorded,expensesare withinbudgetlimitsand/orfiscal practicesare
followed.
 WorkingwithRiskManagement Teamon assetlosses whenincidentsarise ata DC.
 Respondingappropriatelytoemergenciesorurgentissuesastheyarise anddealingwiththe
consequences
 Oversee approvedDCrelocationsanddetermine capital/expense budgetforrelocations.
 Prioritize andcompleteapprovedexpenseprojects;Complete approvedexpense projectsinthe
D/I network.Thiswill include analyzingeachrequesttodetermine correctapproach.Itwill also
include obtainingquotes,submittingall neededpaperworkforapproval andfollowingupto
insure workiscompletedtostandards.
 Complete approvedcapital projects;thisincludesanalyzingeachrequesttodetermine correct
approach.It alsoincludesobtainingquotes,submittingall neededpaperworkforapproval and
followinguptoinsure workiscompletedtostandards.
 DeliveraWOW Experience forourassociatesandourBusinessUnits;complete milestonesfor
the projectsinprogressby targetdates.Complete Preventative Maintenance workforproject
requestsina timelymanner.
 Investigatingavailabilityandsuitabilityof optionsfornew properties withreal estate team
whenthe lease cannotbe renewedorthe locationneedstobe relocatedforotherreasons.
 Planningforfuture technology anddevelopmentinlinewithstrategicbusinessobjectives;
 Managing andleadingchange toensure minimumdisruptiontocore activities;
 Ensuringthe buildingmeetshealthandsafetyrequirementsandthatfacilitiescomplywith
legislation;
 Prioritize service requestsatthe DCor BusinessUnit;establishandoverseedaily workand
schedulesof vendorsorcontractors.Follow uponassignedworkorders, special projectsand
Preventative Maintenance toensure efficientandthoroughcompletion.
 Planningbestallocationandutilizationof space andresourcesfornew locations,orre-
organizingcurrentpremises.
 Checkingthatagreedworkby staff or contractorshas beencompletedsatisfactorilyand
followinguponany deficiencies.
 Procurementandcontract management; follow the guidelinesof the agreementssetby
procurementteamannually, ( new guidelines,venderseach year)
 Utilitiesandcommunicationsinfrastructure; workwithenergymanagementgroupasneeded.
 Developandimplementafacilitymanagementprogramincludingpreventative maintenance
and life-cycle requirements

3. Responsibilitiesof RegionDCMaintenance Manager thatsupportsSupplyChainsDC’s
G.Hayes 07/01.2015 Page 3
 Site visits/audits;DC Maintenance Managerconductsanddocumentsregularfacilities
inspections of the DC’s.
 Continue toallocate andmanage facilityspace formaximumefficiency.
 DC Maintenance Mangerinspectsall aspectsof new construction,repairwork,projects,
equipment,workorders,dailymaintenance andsuppliesforthe purpose of ensuringthatjobs
are completedefficiently,specificationsare withinregulatoryrequirementsandinspection
reportsand paymentrequestsare correct.
 Oversee facilityrefurbishmentandrenovations.
 Implementbestpractice processestoincrease efficiency.
 Calculate andcompare costs forgoodsand servicestomaximize cost-effectiveness.
 Coordinate andmonitoractivitiesof contractsuppliers.
 Manage contractor and vendorrelationships.
 Manage and reviewservice contractstoensure facilitymanagementneedsare beingmet.
 Ensure deliveryschedules,quantityandqualitycriteriaare met withmaterialsof the job..
 Manage and MaintainNational HVACcontractsandcontrol expense;communicate asrequired
withGeneral Managersto keepthemupto date repairs,maintainunitandvendorchangesto
keepthe HVACcontract responsibilityuptodate and review andmonitorHVACquotesto
maintainthe lowestpossibleexpense onrepairs.
 Oversee the completionof SHCLogisticsDC buildingmaintenancestandardsandcondition
reportingsurveysforthe Regions.
 Maintaincurrentspreadsheetwiththe latestinformationforDC’s responsibilities versus
landlordresponsibilities.
 SupportWMS conversionforHighJumpinthe DC network. Review buildingdrawings, and
supportall departmentsonthe conversion. Presently,we review detaileddrawingsonall (106)
DC's.
 Reduce repaircostof DC clamptrucks; analyze workorderrepairhistorytoinclude current
trendsand presentoptionstoreduce cost.Mustcontinue touse the CrownFleetstatsreports
to reduce unnecessarycost.(operatorerrorreduction)
 DC relocationof buildings; toclose the existing unitandtorelocate itto a new location.This
doesentail shuttingdownthe existingoperationandstartingitupa new location.
 To holdLandlordmanagementcompaniesresponsible forrepairsperthe lease whichwillthan
reduce operatingexpensesonthe DC’
 Expense ProjectsforRestroomRenovation - (Remodel/upgradeexistingbathrooms)
 Significantlyimprove operatingconditionsof the liftTrucks/ClampTrucksthroughoutDC
operation. Programhasbeenset-upthatCrownmustcomplete (2) PMs onall Lift trucks/Clamp
Trucks throughoutthe operation.
 Roofs/ParkingLot auditof DC’s- a sharedfile hasbeencreated onroof /parkinglotauditsthat
are pertinenttothe surveyperformed. Thisfile showsthe overall conditionobserved
anticipatedcost,rating,andsq.footage etc.

4. Responsibilitiesof RegionDCMaintenance Manager thatsupportsSupplyChainsDC’s
G.Hayes 07/01.2015 Page 4
 Improve conditionof the DC roofsand parkinglots;analyze roof audits/parkinglotauditsand
prioritize repairs,meetwithvendoran issue repairpurchase ordersoncompanyownedand
responsible roofsasbudgetallows.
 Manage oversee co-ordinationof national service contractsforsprinkler/ firesystems;work
withthe DC operationstomake sure all approvedrepairsare completedinatimelymanner.
Utilize reportsandvisitstocomplete neededrepairsandproactive repairsof equipment.
Reduce or eliminate possible issuesfoundduringFire Marshal inspections.
 Assessesincidents,complaints,etc.(e.g.building, equipment, utilityproblems,etc.) forthe
purpose of resolvingorrecommendingaresolutiontothe situation.
 DC Maintenance Managerpreparesa wide varietyof writtenmaterials(e.g.correspondence,
memos,reports,policy/procedures,budget,etc.) forthe purpose of documentingactivities,
providingwrittenreference,and/orconveyinginformation.
 Respondstoemergencysituationsduringandafterstandardhoursforthe purpose of resolving
immediate operationorsafetyconcerns.
 DC Maintenance Manageris responsible forregulatingheating,ventilatingandairconditioning
systemstoprovide temperaturesappropriatetothe seasonandto ensure economical usage of
fuel,water,andelectricitytothe DC.
 Responsible forpreparingandmaintaining aninventoryof all rollingequipment,batteriesand
chargersin the (106) DC’s.Conductperiodiccheckstoassistinarrangingreplenishment,as
necessary.
 DC Maintenance Managerdoesworkcloselywithreal estate grouponlease agreementsandTI
formsbefore renewingleases.
 Maintainspreadsheetonthe latestinformationforDC’sonbuildingresponsibilitiesversus
Landlord responsibilities.
 Work and supportthe LP Departmenttoengage associates/managerswhoembrace change and
technologywithsafety. Sotheyhave agood base understandingof the SupplyChaintoidentify
risks,gapsand opportunitiesthatare negatively affectingthe profitmarginandmake
recommendationstoclose those areas.
 DC Maintenance Managerconducts studiestoforecastandevaluate operationsand
maintenance needs, equipmentreplacementrequirements, costeffectivenessof programs,
equipment,and procedures.
 Directscoordinationof facilityoperations (DC’S) withplanninganddesignactivitiesof major
capital projects,includingdevelopmentof new locations,majorrenovations,special repairs,and
associatedprojects.
 DC Maintenance Managerparticipatesindevelopingstandardsformaintenanceandtesting of
equipmentandmachinery, directsprogramdevelopmentandtrainingof associates/marketing
managers ininspections,recordsmanagement,safetyprograms,andrequiredreportingand
documentation.