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Presentation On Communication2022.pptx
1. Group Presentation on communication
List of Group members
1.
2.
3
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5.
6.
7. Jimma,Ethiopia
8 December2022
2. Contents of the presentation
3.3.communication
3.3.1 Functions of Communication
3.3.2 The Communication Process
3.3.3 Direction of communication
3.3.4 Categories of Communication
3.3.5Choice of communication
channel
3.3.6Barriers of effective
communication
3. 3.3.communication can be defined as
the process or act of exchanging, expressing or
conveying information and ideas through writing,
speaking and gesturing!
It refers to the exchange of information, ideas,
emotions and attitudes through verbal or non-verbal
means between two or more than two participants.
Communication is a two-way process involving the
following elements: a sender, a message, a medium,
a channel, a receiver, a response and feedback
4.
5. Conti…
Organizational communication
defined as a method of conveying and sharing
information such as organizational goals, plans used
to achieve those goals, policies, rules & regulations,
and others.
is refers to the social collectives in which people
develop, perform patterns of interaction in an
attempt to coordinate their activities and efforts in
the achievement of personal and group goals.
6.
7.
8. 3.3.1.Function of Communication
Communication fulfills three main functions within an
organization,
(1)coordination,
2)transmission of information, and
3)sharing emotions and feelings. All these functions
are vital to a successful organization.
9. 3.3.2.The Communication Process
It refers to a series of actions or steps taken in order
to successfully communicate.
The communication process is made up of four key
components. Those components include encoding,
medium of transmission, decoding, and
feedback. There are also two other factors in the
process, and those two factors are present in the
form of the sender and the receiver.
10.
11. 3.3.3.Direction of communication
Organizational communication is directional. This
means that the way we communicate changes
depending on the position of the person we're talking
to.
There are three types of direction of communication:
1)Downward (Top to Bottom)
This communication is the most used channel in
organizations. This flow of
communication sends messages from the leader
(supervision) to subordinates
(subordinates) This flow is used to send commands,
instructions, policies, reminders to
lower-level workers within the organization
12. Conti…
2) Upward (from bottom to top)
This communication is a communication that comes
from subordinate
(subordinate) to a supervisor (supervision) in order
to provide feedback (feedback) to
the management. Workers use this channel of
communication as an opportunity to
express ideas or ideas they know
13. Conti….
3)Horizontal/Lateral
This communication focuses on the
coordination of activities, problem solving,
information sharing and conflict resolution.
Horizontal communication is known as transversal
or transversal communication and is the most
powerful flow of understanding in communication.
14. 3.3.4.Categories/types of communication
There are four types of organizational
communication
1) Formal & Informal communication
2) Directional communication
3) Internal & External
4) Oral & Written
15. 3.3.5.Choice of communication channels
A communication channel is the medium, mean,
manner or method through which a message is sent
to its intended receiver (from sender to receiver).
Communication channels include
Face-to-Face or Personal Communication
Broadcast Media Communications
Mobile Communications Channels
Electronic Communications Channels
Written Methods of Communication
16. 3.3.6. Barriers to effective communication
Communication is an important element in
managing relationships at home and the
workplace. It sounds easy and simple to
communicate, but it is way too common to hear
stories of people separating due to
communication breakdown.
Accordingly, it is necessary to identify the barriers
that may affect communications. Most of the
barriers to communication are deliberately and
incidentally introduced by communicators in
various stages of communication
17. Conti…
Some of barriers are
1) Physical Barriers
Example: closed office doors, distance, lack of
speakers, and large working space.
2) Perceptions and Beliefs-People have different
ways of seeing things
3) Emotional Barriers-Being too angry may also
make a person to overreact to situations during
communication.
18. Conti…
4) Language Barriers- Differences in language
may hinder effective communication.
5) Interpersonal Barriers- For communication to
take place effectively, there should be a strong
interpersonal relationship between the parties.
6) Psychological Barriers- For example, a person
who is frustrated and under a lot of stress may
not communicate effectively with people.
7) Gender Barriers
19. Reference
Gibson, and et al, 2012, Organization:Behaviour, structure,
and processes.15
th
.Edition, McGraw-Hill
Robbins, SP & Judge, TA 2013, The Organizational
Behavior, 15
th
Ed. Pearson Education,Inc
