1. GAUTAM MALIK(MBA-IT, PMP Trained, ITIL V3 Certified)
SNN Raj Serenity, Email: networkgautam@gmail.com
Bangalore, Phone: +91-7028055955
Karnataka, India LinkedIn: in.linkedin.com/in/networkgautam
Professional Profile
Management Graduate in Information Technology from one of the India’s most Premier B-school “Symbiosis Center for
Information Technology, Pune”. I have an extensive experience of 81 months (6 years & 8 months) in successful delivery of
short & long term Agile based and Waterfall model based, multi-million dollar, projects in Information Technology domain
across various industries such as Healthcare, Insurance & Retail in various Global companies such as IMSHEALTH,
Genpact, Keane-NTT data. I have handled multiple projects involving the transition & migration of both Legacy
applications, Business Intelligence, Datawarehouse & Database applications such as Mainframe, Informatica and
Oracle.
Currently pursuing Management Internship with Regalix, Bangalore on Digital Marketing & Operations till March 2015.
Education
Career Summary
Regalix Ltd, Bangalore- Management Intern, Jan/2015 – Present
 Digital Marketing & Operations, Management Inter:
Responsible for creation of marketing collaterals such as research reports as a part of Inbound Marketing
strategy and calculation of ROI through Lead generation and nurturing.
Responsible for creation of research reports on Marketing Analytics and effectiveness of various metrics in
deciphering blue ocean strategy.
Responsible for creation of ATL & BTL marketing strategies for enhancing company’s online presence and
brand awareness.
Expected Completion date: March, 2015.
IMSHEALTH Ltd & Genpact Ltd, Bangalore- Associate Manager-Operations, Nov/2011 – MAY/2014
 Global & EMEA Production & Support, Module Lead:
Participated in Global Frontline Management trainings & Leadership trainings.
Automated Payroll Sheet & Productivity tracker that was implemented internally all across IMSHEALTH.
Reduced the cost of the project by implementing LEAN methodologies, undertaking enhancements and
permanent fixes that helped in reducing 800 MAN hours annually.
Participated in bidding of the project and successfully transitioned the multi-million dollar project spread
across various Asia pacific & European geographies.
Year Examination Institution University/Board Specialization Percentage
Obtained
2014-
Expected
completion-
March 2015
PGDITBM
(1 Year Full
Time)
Symbiosis Centre for
Information Technology,
Pune
Symbiosis
International
University
Information System
& Security
83.00
2003-2007 Bachelor of
Engineering
Jawaharlal Nehru National
College of Engineering,
Shimoga
Visvesvaraya
Technological
University, Belgaum
Telecommunication 68.70
2002 Class XII,
Science
S.T Xaviers School, B.S City Indian School Of
Certificate, New
Delhi
70.60
2000 Class X S.T Xaviers School, B.S City Indian Certificate of
Secondary Education,
New Delhi
80.06

2. Maintained the team productivity of 96% and zero attrition rate since the inception of the project.
Participated & led “Bi-weekly Managers meet” to discuss Team Productivity & Progress reports and was
accountable for Stakeholders, Clients review meetings and feedback.
Responsible for creation of Sales forecasting reports, OTC country review analytical reports.
Handled the escalated or time critical issues and maintained the FMEA & RCA tracker for the same.
Responsible for creating and maintaining the Production planner & goals for 4 teams.
Genpact Production & Support team was acquired by IMSHEALTH in Dec 2012.
Keane (NTT Data) India Ltd, Hyderabad-Team Lead (Mainframe & Informatica), AUG/2007 – OCT/2011
 National Life Group Production Support & Development, Business Analyst & Team lead:
Participated in requirement elicitation, gathering, gap analysis, documentation and validation of new features.
Handled Requirement gathering and T&M mini projects to add functionalities using SDLC methodology & agile
framework.
Led the Team of 5 FTEs, handled and resolved Technical SLA bound issues.
Monitored & reviewed the team performance on weekly call with Clients.
 SUPERVALU Production Support & Development, Business Analyst & Team lead:
ParticipatedinKeane- NTT"BIGIDEA" Contestthat helpedClient- Supervalugenerate US$20,000 on
quarterly basis by changesin Promotion Methodology.
Led the successful migration/sunset of the Legacy Payroll application from Mainframe technology to Oracle
Peoplesoft technology.
Participated in requirement elicitation, gathering, gap analysis, documentation and validation of new features.
Handled the batch production for generation of UPC & sales promotion banners for various retail products.
Handled & later led the HR & Payroll Mainframe & Informatica application team.
Being a “Keane Gold Team” member was involved in development & alignment of team activities.
Professional Achievements
 Won “Beyond Call of Duty Award” for implementing innovative performance metrics in IMSHEALTH.
 Awarded “ACE Team trophy” for Outstanding & Consistent Client Satisfaction score in IMSHEALTH.
 As a Team was awarded “Operational excellence award” for Kaizen approach in IMSHEALTH.
 Won “Bronze Certificate” as a token of appreciation for contribution during Transition & BPMS project.
 Won “Keane Pin Award” for saving thousands of Dollars for SUPERVALU through quick Disaster Recovery.
 Awarded an “Excellence Certificate” from SUPERVALU in Keane-NTT Data.
 Awarded “Blue Chip Certificate” in Keane-NTT Data.
 As a Team received the “Best Team Certificate” in Keane-NTT Data.
External Projects
 Pursued IT Audit of the server rooms and IT system in Symbiosis Center for Information Technology.
 Undertook Risk Assessment Project of Electronic HealthcareManagement system for Jehangir hospital, Pune.
 Conducted Network Infrastructure survey in Syntel Inc as a part of SCIT mini project.
 Conducted Data Center survey of IBM, Pune to understand Capacity Management and Operation Management.
Trainings & Certifications
 SAP MaterialManagement, SAP Sales & Distribution and SAP Warehouse Management Modules.
 ITIL V3 Certified
 PMP trained
 LEAN methodologies
Achievements & Extra Curricular Activities
 Organized & Conducted Annual SCIT Business School event: SPROUT-IT, 2014.

3.  Participated in Vishleshan Event 2014 organized by Delhi School of Economics.
 Participated in Economic Times- “The Power of Ideas” contest in 2010.
 Participated in Great Indian Developer Summit 2009, Indian Institute of Science, Bangalore.
 Won the Best Telecom Placement Coordinator Award in Jawaharlal Nehru National College of Engineering,
Shimoga.
Passport Details
Name as on passport Relationship Passport Number Date of Issue Expiry Date Place of Issue
Gautam Malik Self G1427495 17-Jan-2007 16-Jan-2017 Bangalore
Address details
Name GAUTAM MALIK
Father’s Name Mr. V.K.MULLICK
Marital Status SINGLE
Languages Known ENGLISH, HINDI
Sex MALE
Date of Birth 26-11-1984
Nationality Indian
Permanent Address Sector 1/C, Qr No: 179, Near Ram Mandir
Bokaro Steel City, Bokaro,
Jharkhand, India.
Pin: 827001
Phone: 06542-246679
Parent’s Mob: +91-9431157003