The document outlines the vision and operations of Seven Starr Airlines. It details the services provided, including valet service, lounges, entertainment and amenities on flights. It also describes customer loyalty programs like the Starr Mileage card and scratch cards. The document outlines the company's principles of protection and compliance. It discusses responsibilities to employees, customers, shareholders and the environment. This includes health and safety programs for employees as well as initiatives to reduce pollution and support environmental protection.

1. 0
Project by-
Gaurav Jadhav – 57
Mayur Thakre – 52
Akshay Gorivale- 15
Mohit Gupte - 16
Shantanu Bhople -31
Kokila Patel – 17
Shraddha Mahalaxmikar - 29
an experience like never before

2. Our Vision
“To be Recognized as the World‟s Best Aviation Company, by
relentlessly pursuing to provide superior service quality and
delivering the best experience to our customers”.

3. INTRODUCTION
 Background
 Logistics
 Employees
 Purchase of aircrafts
 Provision of private jets.

4. SERVICES PROVIDED BY SEVEN STARR
AIRLINES
 Personal valet at the airport
 Exclusive lounges with private space accompanied with refreshments and music
 In-flight entertainment
 Safety
 Comfort
 Food and beverages
 Individual moving map on the personalized video screen

5. STARR MILEAGE CARD
Affiliated with HDFC BAND and VISA card services
 Premium card – 10,000 miles
 Silver card – 50,000 miles
 Gold card – 1,00,000 miles
 Platinum card – 2,00,000 miles

6. SCRATCH CARD
 Customers can win Travel Bags, Sunglasses, Watches, Kitchen goods, mobiles etc.
 Every 5 lucky winner‟s get a chance to win exited prizes.

7. PRINCIPLES AND ETHICAL VALUES
Principles
 Protection
 Compliance
Our Ethical Values
 Trust
 Honesty
 Empathy
 Integrity
 Confidence
 Leadership

8. RESPONSIBILITIES
Those who represent STARR airlines have the following responsibilities towards
 Protection of Employees
 Protection of business property
 Protection of customers
 Protection of business reputation
 Ethics towards shareholders
 Ethics towards government
 Protection of environment

9. PROTECTION OF EMPLOYEES
 Workplace Diversity
 Health and safety
 We measure our success
 Training centers for employees
 Job Security
 Better career prospects
 Timely salaries

10. ADDITIONAL FACILITIES PROVIDED
TO THE EMPLOYEEES
 Medical Facilities
 Retirement benefits
• Pension
• Gratuity
• Leave encashment
• Voluntary retirement compensation
 Provides Car and Hotel Services

11. PROTECTION OF BUSINESS
PROPERTY
 Company property
 Data Protection

12. PROTECTION OF CUSTOMERS
 Good customer treatment
 Gifts and Hospitality
 Conflict of Interest

13. PROTECTION OF BUSINESS
REPUTATION
 Bribery and corruption
 Anti-competitive behaviour
 Unethical behaviour of business representatives

14. ETHICS TOWARDS SHAREHOLDERS
 Transparency
 Payment of dividend

15. ETHICS TOWARDS GOVERNMENT
 Follow the rules & regulation regarding aviation industry.
 Using fewer resources and creating less waste and pollution.
 Take initiative towards government eco-friendly projects.
 Payment of various taxes to the government on time.

16. PROTECTION OF ENVIRONMENT
 Sponsoring events like „ GO GREEN ‟
 Sponsoring monsoon marathon for environment protection
 Arranging seminar for pollution awareness and environment protection in colleges , factories and various
other places
 Arranging cleanliness drives with the help of government
 Arranges tree plantation programme once in a year

17. Conclusion
 Issue of fresh shares
 Future growth and expansion
 Best service to our customers