1. Gaurav Chordia
Phone: +91-7755901450
Email: gauravchordia@gmail.com
EXPERTISE SUMMARY
o I have around 10 years of IT experience of which has domain expertise around 9+ years in BSS, OSS,
VAS, SI Project Management & Customer Management Skills.
o Extensive experience in leading multiple test capability work streams from design to delivery across
multiple phases, Automation Framework Designing, Executing and maintaining automated test
scripts, reporting and improvement initiatives for a large acceptance test services.
o Experience of working in agile scrum testing methodologies and in Waterfall/ V-model methodologies.
o Extensive experience in Telecom Billing and Charging solutions.
o Extensive experience in Software Testing, which includes Test case Authoring, Test Execution, Defect
Tracking, Bug Reporting activities and Risk Analysis.
o Worked on Alcatel Lucent SurePay billing for BSNL Phase VII.
o Worked as Integration lead on Instant Convergent Charging (ICC) Deployment for BSNL client from
Aricent Group.
o Worked on CRE (Convergent Rating Engine) for T-Mobile UK and T-Mobile Germany from Aricent
Group.
o Worked on Intec Singl.e View Convergent Billing solution for a prestigious client MTNL, India from
Satyam Computers Service Ltd.
o Has been trained on Alcatel-Lucent SurePay IN Charging Solution and Alcatel Convergent Rating
Engine (CRE) and Intec Singl.e View Billing System.
o Good experience of client dealing and support.
TELECOM DOMAIN EXPERTISE SUMMARY
o System knowledge of the BSS/OSS Infrastructure.
o IN services architecture, design, development.
o Signaling System (SS7).
o IT services (OSS Part)
o TCAP, INAP, ISUP, CAMEL, Diameter, Radius, SMPP.
o Alcatel-Lucent SurePay IN Charging Solution.
o Alcatel-Lucent Convergent Rating Engine (CRE).
o Intec Singl.e View Billing System.
o Good knowledge on GSM, GPRS, Wire-line, CDMA, Leased Line and ISP.
o Rating (RGP Process, Tariffs, Pricing, Packages, Business Scenarios, Roaming etc).
o Billing (BGP Process, Bill generation, Invoice formats, Payments, Adjustments and etc).
o Invoicing (Invoice Template, Invoice Types and IGP process).

2. SOFTWARE PROFICIENCY
Operating System : UNIX, Linux, Solaris, Windows.
Languages : C, C++, SQL
Database : Oracle 8i/9i/, 10.2
Products : Alcatel-Lucent SurePay, CRE and Intec Singl.e View billing system
Tools : Selenium, Perfecto, PPS Meter (Test automation tool), TOAD, Ethereal,
Wireshark, Emulator
PROFESSIONAL EXPERIENCE
ACCENTURE SERVICES PVT LTD June 2014 to Till Date
Designation: Software Engineer Associate Manager
Project : Vodafone UK VATS
Client : Vodafone UK
Location : Pune, India
Project Duration : Jun2014- Ongoing
Role : Manager for BAU and ENTS Projects
Roles and Responsibilities Undertaken :
o Understanding each BAU project specific requirements, analyzing scope of work and providing effort
estimate, getting the efforts agreed and approved with the customer, managing and owning the test
and planning activities.
o Involved in Transfer back of Major BAU projects from Accenture to Vodafone UK, was the first point of
contact for complete transfer back.
o Understanding each ENTS (European n/w test services) project specific requirements, analyzing
scope of work and providing effort estimate, getting the efforts agreed and approved with the
customer, managing and owning the test and planning activities.
o Preparing Test Approach, Test planning, Requirement Traceability Metrics (RTM), Test Scenarios,
Daily allocation, Daily stand up meetings, SME review of scope, Defect management, Daily Status
Report to Stakeholders, Preparing Test Closure Report, and Lesson Learnt etc.
o Involved in automation of web based services through Selenium and Perfecto automation tool.
o Ensured all deliverable s meet or exceed agreed quality standards by reviewing all the deliverables
from the team.
o Created and shared re-usable assets/deliverable s that can be reused by other projects for savings.
o Developed domain/functional knowledge, process specific knowledge to the team members.
o Conducted training's (technical, functional and brown bag sessions) within the project.

3. INFINITE COMPUTERS (Dec 2012 to March 2014)
ALCATEL LUCENT INDIA LTD (Apr 2014 to June 2014)
Designation: Technical Lead
Project : ALU SurePay Deployment for BSNL Phase VII
Client : BSNL Phase VII North Zone
Location : Chandigarh, India
Project Duration : Dec 2012 – June 2014
Role : Technical Test Lead
Roles and Responsibilities Undertaken :
o Worked as a Technical lead on Alcatel-Lucent SurePay IN Charging Solution Deployment for BSNL
Phase VII North Zone.
o Gathering requirements, understanding the client expectations, formulating solutions, estimation of
the applications. Worked as POC at client site for Deployment.
o Involved in deployment/Integration of Alcatel-lucent SurePay IN Charging for BSNL with different
Network elements (GGSN/MSC/SMSC/VAS/SNMP/SRP/Provisioning) for Diameter/SS7 (SIGTRAN)
traffic etc.
o Planning for Static/Dynamic data Migration for 2G/3G Subscriber, Voucher Migration for BSNL North
Zone from Ericsson System to Alcatel-Lucent SurePay.
o Effort analysis for the CR/FR raised for the customer.
o Involved in planning for migration strategies and scopes for the project.
o Involved in Discussions for the finalizing solution in corporation with different 3rd Party Products like
SRP, VPN, Reporting etc.
o Installation of ALU solution and Integration of the same with current live network.
o Integration of IN with other n/w entities like MSC, HLR, SMSC, VPN, Billing, SRP, Reporting etc.
o Leading the 6 member of team for the customer Acceptance Testing (AT) and validation Testing (VT).
o Proactively taking participation in DR2/DR4 meetings help for respective CR/FR.
o Understanding of tender an GR requirements, Testing – Writing UT Test Plans, System debugging
and Test case Execution
o Done all onsite installation and integration of SurePay product.
o Training and mentoring of new joined engineers in the team.

4. ARICENT TECHNOLOGY HOLDING LTD Sep 2008 to Nov 2012
Designation: Technical Lead / Senior Software Engineer
Project : ALU ICC Deployment for BSNL Phase V
Client : BSNL Phase V West Zone
Location : Pune, India
Project Duration : Feb 2010- Nov2012
Role : Technical Test Lead/ Integration Lead
Roles and Responsibilities Undertaken :
o Worked as a Deployment Engineer, done all onsite installation of ICC product,
o Worked as an Integration lead on Instant Convergent Charging (ICC) Deployment.
o Involved in the Integration and Testing of ICC product with different Network elements
(GGSN/MSC/SMSC/VAS/SNMP/SRP/Provisioning) for Diameter/SS7 (SIGTRAN) traffic etc.
o Testing – Writing SI Test Plans, System debugging, Test case Execution ,Test case Automation,
Writing UAT Test Plans and System debugging
o Involved in Load Testing, debugging of Module problems and Enhancements in Application server. I
was having the total responsibility to run and enhance the performance of load setup.
o I was at the customer site for more than 3 year. Was part of gathering requirements, understanding
the client expectations, formulating solutions, estimation of the applications, effort analysis for the
CR/FR raised for the customer, go live support.
o Practicing Quality Processes.
o Resolving critical issue in ICC product either by configuration or try to find out the root cause of the
issue and escalate it to R&D in very efficient manner.
o Proper escalations for the issues raised by the customer for currently deployed CR/FR with the
development team and maintenance team.
o Proactively taking participation in DR2/DR4 meetings help for respective CR/FR.
o Defect triaging with different vendors to ensure that SLA is met and defect retest is done on priority.
Fully accountable for the E2E Defects for setting up their priority and get it assigned to TDM
(Technical Delivery manager) for faster resolution
o Managed initiation, planning, preparation phases, Test Execution phase and Test Closure phase.

5. Project : CRE-Convergent Rating Engine for T-Mobile UK and Germany
Client : T-Mobile UK and Germany
Location : Namur (Belgium)
Project Duration : Oct 2008- Jan 2010
Role : Senior CRE Tester
Roles and Responsibilities Undertaken :
The convergent rating engine is the central part of the kernel of the Alcatel Instant Convergent Charging. It
manages in a database all the customers, accounts, services and it determines how to rate any kind of
network event.
o Was part of the Alcatel Lucent CRE (Convergent Rating Engine) validation team.
o Worked on the various versions of the CRE product (CRE3.1, CRE3.1 MD01 & CRE3.2).
o Involved in Identifying test scenarios, writing test cases, test case review, monitoring and execution of
manual test cases, test estimation whenever required & Validation of the FRs.
o Involved in the Automation of Test cases, have automated almost 2K test cases using PPS meter
tool.
o Involved in load testing & memory leakage testing of CRE.
o I also acted as a buddy to the trainees under my guidance and provided clear understanding of CRE &
OSP. Conducted training's (technical, functional and brown bag sessions) within the project.
o Responsible for all the validation activity related to problem reported from live sites, customer’s test
bed and by developer.
o Responsibilities includes test execution, daily status reports, requirement traceability matrix, all the
quality standards are closely followed and team deliverables are as per schedules.
SATYAM COMPUTER SERVICES LTD Feb 2006 to Sep 2008
Designation: Software Engineer
Project : MTNL Customer Care and Billing System
Client : MTNL
Location : Hyderabad/Mumbai/ Delhi
Project Duration : Feb 2006 - Sep 2008
Role : Software Engineer
Roles and Responsibilities Undertaken :
The overall scope of the project is to capture the client’s requirements, develop and implement
Convergent Billing System. The solution provides one platform to implement varied services offered by
MTNL – GSM, Wire-line, CDMA, Leased Line, Internet, Broadband and ISDN. The Billing Module’s scope
is to analyze the billing requirements considering all the Lines of Businesses, configure these
requirements in the Intec Singl.e View Billing System and develop integration with all other systems such
as PeopleSoft CRM, System Mediation, System Provisioning, MTNL Financial Management System,

6. Kodak Printing System, etc. The Singl.e View Convergent Billing system was centralized single platform
for all business of MTNL enabling MTNL the flexibility of managing the Customer, Products, and
Discounts effectively and efficiently.
o Worked as a Deployment Engineer on Intec Singl.e View Billing System for MTNL.
o Involved in the complete life cycle of Intec Singl.e View Billing System implementations that includes
requirements gathering, product modeling, User acceptance testing and system integration testing.
o Gathering requirements, understanding the client expectations, formulating solutions, estimation of
the applications.
o An Active member of System testing & User Acceptance testing team.
o Responsible to maintain the workflow of various QA Processes and Defect Life cycle.
o Understanding the Design Documents like SRS, HLDD, LLDD, and Release Document.
o Identifying the Test Scenarios and preparing the Test Cases.
o Working with the development team in resolving the reported issues on time.
o Retesting the Defects fixed and updating its status accordingly.
o Responsible for uploading DA’s (Derived Attributes) and RT’s (Reference Types).
o Responsible for configuration of tariff plans, rate plans, product plans.
o Responsibilities includes test execution, daily status reports, documents preparation like Test
Specification, Test Report etc, defect finding and raising the defect in test tracking tool i.e. JIRA,
analysis of the defects and their impact.
EDUCATION
o Bachelor in Computer Science Engineering (B.E) from “R.G.P.V University”, Medicaps Institute of
Technology and Management, Indore, India(67.05%) 2001 - 2005
PERSONAL PROFILE
Gender : Male
Date of Birth : 08 Sep 1984
Nationality : Indian
Passport : N6142447
Marital Status : Married
Languages : English, Hindi
Nationality : Indian
Address : A-403, BA Vermont Society, BAIF Road, Wagholi, Pune (MH) 412207