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V.BALAJI KUMARAN
Contact: +91-9566263522, E-mail: vbalajikumaran@yahoo.co.in
Address: No. 2 Lalbhadhur Street, Ramnagar, Ambattur, Chennai
MIDDLE MANAGEMENT PROFESSIONAL
Software Testing Life Cycle ~ Project Management ~ Release Management
PROFILE SUMMARY
 PMP Certified Professional with 14 years of experience in Software Testing, Project Management
and Release Management.
 Skilled in all phases of the software testing lifecycle with expertise in translating business requirements into
technical solutions and fanatical about quality, usability, security and scalability.
 Independently managed testing phase and managed all communications during onsite experience at
Canada, Japan and Sweden.
 Specialized in the design, implementation and maintenance of testing best practices with solid history of
discovering errors, resolving defects & ensuring client expectations are met with high-quality software
solutions.
 Hold the distinction of handling big giants from industry like RBS, AT&T (US), Sony Ericsson (Sweden), Bell
Callidus (Canada), Siebel (US). All Nippon Airways (Japan) and Air Canada (Canada).
 Dedicated and hardworking leader with strong analytical, problem solving and organizational abilities and
displayed proficiency at grasping new technical concepts quickly & utilizing the same in a productive
manner.
CORE EXPERTISE
Functional Expertise
Software Testing
Test Planning
Project Management
Risk Management
Release Management
Defect Management
Team Management
Performance Testing
Technical Expertise
Test Management Tools HP Quality Center
Databases SQL Server 7.0 and SQL 2000.
Operating Systems Windows 2000, Windows-XP
Automation Tools RPT 8.2, QTP 8.0
Web Technology J2EE / Struts
PROFESSIONAL EXPERIENCE
IBM India Private Limited, Bangalore, Chennai as Test Manager Jul’05-Feb’16
Zylog Systems Limited, Chennai as Software Test Engineer Jan’03-Jun’05
CovansysIndia Limited, Chennai as Programmer Mar’00-Mar’01
Key Result Areas
 Spearheading the functions including test estimation, planning and scheduling (creating test plan, test
summary report, etc), test status reporting to higher management.
 Introducing professional project management practices and streamlining the critical planning processes
throughout the project life cycle.
 Suggesting appropriate as well as technology-based testing solutions for enhancing functional efficiency of
the organization and achieving business excellence.
 Responsible for conducting of Functional Testing, Integration Testing, System Testing, System Integration
Testing and developing test cases using Test Management Tool.
2
 Designing and creating test conditions & scripts to address business and technical use cases and using
existing tools and techniques to execute test cases for performing testing/validation function.
 Taking care of change management planning, documentation, and providing application instructions for
users; developing & documenting application test plans based on software requirements and technical
specifications.
Significant Contributions
 Recognized for receiving:
o Think Connect Award in Sony Ericsson Account for implementation of QC Tool and leading the
testing team for all SAP applications.
o Bravo Award for customer satisfaction in nexus product for creating and execution of automation
scripts on Nexus CRM applications using QTP.
EDUCATION & CREDENTIALS
Master of Computer Applications from Bharathidasan University, Trichy 1997-2000
Bachelor of Computer Science Voorhees College Vellore 1994-1997
Certifications
 PMP
 CSM
 CSTE
 CSTM Certified
PERSONAL DETAILS
Date of Birth 19th February 1978
Languages Known English Tamil & Telegu
3
ANNEXURE
KEY PROJECTS EXECUTED
Client William & Glyn
Duration Apr’15-Oct’15
Team Size 15 FTP’s
Role Operations Lead
Description The goal is to have a stand alone bank with 2 million customer accounts across 315
branches over 60 products in retail & corporate on Day 1 of Williams & Glyn.
Accountabilities
 Responsible for Increment 3 execution, taking care of Batch Jobs , Platform , Data Verification, Data
reporting , Environment , Release , Incident, Defect management , Duty managers in setting up the
expectations for the day
 Handling SOD and INTERDAY call and work closely with all the teams and address the issues, managing
conflicts and maintain good relationship.
 As stretch assignment worked in pre contract phase to provide test solutioning for European central bank
Client AT&T
Duration Jan’13-Mar’15
Role Project & Test Management
Team Size 100 FTP’s
Description AT&T provides one of the best combinations of products and services to enterprise
customers in US and around the world. Products and services include VPN, MIS, BVoIP and DSL.
Accountabilities
 Responsible in delivering the projects on agreed releases and manage various aspects of Project
Management in AT&T Account under SDLC as well as AGILE Methodologies.
 Involved in Status Review meetings with Client, Internal Review meeting, Formal and Informal Meetings on
needed basis.
 Understand stakeholder needs and expectations address all issues and risks, managing conflicts and
maintain good relationship with the client.
Project HR Portal Implementation
Role Senior Test Engineer
Duration Apr’12-Dec’12
Team Size 10
Description HR Portal was designed to provide single point of entry for Employees, Managers, HR
Professionals. It had integration with IBM Advise HR Knowledge Base, customer’s ERP system viz PeopleSoft
and other 3rd party HR partner applications. Employees will be able to view and search KB content, perform
ESS transactions in PeopleSoft, perform specific HR actions using partner applications. In addition to these,
managers will be able to view MSS features in PeopleSoft. Portal will provide framework for enforcing HR rules
using event checklists, alert & notification service, Employee-CSR interaction through chat, contextual help etc.
Accountabilities
 Performed Functional Testing, Integration Testing, Regression testing, and End-To-End Testing and adhoc
testing.
 End-to-end performance testing by using RPT (NFR gathering, test plan/strategy document creation,
scripting, execution, results and analysis).
Client Sony Ericsson
Role Test Manager
4
Duration May’09-Feb’12
Team Size 75 FTP’s / Year
Description Sony Ericsson Outsource the IT Operations to IBM. IBM takes the responsibility for
Application Development, Application Maintenance on all SAP and Non SAP Applications globally. SAP
Application includes (SDMM, CRM, and FICO & APO).
Accountabilities
 Development of Test Plan, Test Design, Test Strategy, Test Estimation and Requirements matrix and test
requirements matrix, Test Summary Report
 Establish the Release Scope for all Releases from R0906 to R1202 (Five releases in a year) in Sony Ericsson
Account and taking care from project initiation to closure.
 Co-ordinate and attend Status review meetings and bug review meetings.
 Driven the process improvement initiatives like implementing quality center, establishing testing & defect
management process in Sony Ericsson Account.
 Participated in CMMI assessment & Quality Audits
Client All Nippon Airways
Role Test Lead
Duration Dec’07-Apr’09
Team Size 10
Description ANA to replace the legacy MC2 cargo system with a new cargo system, iCargo developed
by one of IBM ISV partner. IBM plays the role of system integrator and responsible for all aspects of Quality &
IBM is to develop Internet (PRIO) Portal which will be an external interface to iCargo. It is the Maintenance and
Support Phase jointly involved by IBM Japan, IBM India and IBS for ANA client in Japan. It is the web portal
application developed under java, J2EE, Struts with the backend of Oracle to implement various business
requirements of ANA.
Accountabilities
 Development of Test Plan, Test Design, Test Strategy, Test Estimation and Requirements matrix and test
requirements matrix, Test Summary Report.
 Performed Functional Testing, Integration Testing, Database Testing Regression testing, and End-To-End
Testing and adhoc testing.
 Co-ordinate and attend Status review meetings and bug review meetings.
Client Bell Callidus
Role Test Lead
Duration Apr’07-Nov’07
Team Size 8
Description The main objective of the Application is to calculate Compensation Plan for various
dealers and sub dealers associated with Bell. Bell uses Callidus True comp which is sophisticated and user
friendly and helps to creates various compensation plan based on the requirements from the clients.
Accountabilities
 Development of Regression Test Plan. .
 Performed Regression testing, Database Testing and End-To-End Testing and adhoc testing.
 Co-ordinate and attend Status review meetings and bug review meetings.
Client Verticals (Handheld)
Role Test Lead
Duration Jun’06-Mar’07
Team Size 10
Description The main objective of the product is to test the application on the PDA devices. It is
sophisticated and user friendly and helps the engineers can make use of the applications in the customer
location and answering the customer queries on the spot. Siebel Handheld application is capable of supporting
various customer relationship areas such as Pharmauticals, service, sales, consumer sector etc.
5
Accountabilities
 Performed functional testing, integration testing, regression testing, end-to-end testing and adhoc testing.
 Co-ordinate and attend Status review meetings and bug review meetings.
Client Nexus (Siebel)
Role Test Lead
Duration Sept’05-May’06
Team Size 10
Description Siebel Component Assembly delivers the essential building blocks to help organizations
Build custom CRM applications more quickly, easily, and efficiently. Jointly developed with Microsoft, IBM, and
BEA Systems. Nexus product is developed in such that work based on Industry Based Technology. This is the
component framework worked on Service Oriented Architecture. The framework is capable of supporting
globalization, testing deployment, management and secure access of nexus services. The application works
under 3 Layers. The application is capable of creating various tasks and navigates to various centers.
Accountabilities
 Performed Functional Testing, Integration Testing, Regression testing, and End-To-End Testing and adhoc
testing.
 Co-ordinate and attend Status review meetings and bug review meetings.
 Automated Test Scripts Creation and Execution using QTP.
Other Projects
Client Dponline NSDL
Role Senior Test Engineer
Team Size 5
Client Dponline CDSL
Role Senior Test Engineer
Team Size 5
Client Dp2000
Role Test Engineer
Team Size 5

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Balaji_Kumaran_Updated.doc

  • 1. 1 V.BALAJI KUMARAN Contact: +91-9566263522, E-mail: vbalajikumaran@yahoo.co.in Address: No. 2 Lalbhadhur Street, Ramnagar, Ambattur, Chennai MIDDLE MANAGEMENT PROFESSIONAL Software Testing Life Cycle ~ Project Management ~ Release Management PROFILE SUMMARY  PMP Certified Professional with 14 years of experience in Software Testing, Project Management and Release Management.  Skilled in all phases of the software testing lifecycle with expertise in translating business requirements into technical solutions and fanatical about quality, usability, security and scalability.  Independently managed testing phase and managed all communications during onsite experience at Canada, Japan and Sweden.  Specialized in the design, implementation and maintenance of testing best practices with solid history of discovering errors, resolving defects & ensuring client expectations are met with high-quality software solutions.  Hold the distinction of handling big giants from industry like RBS, AT&T (US), Sony Ericsson (Sweden), Bell Callidus (Canada), Siebel (US). All Nippon Airways (Japan) and Air Canada (Canada).  Dedicated and hardworking leader with strong analytical, problem solving and organizational abilities and displayed proficiency at grasping new technical concepts quickly & utilizing the same in a productive manner. CORE EXPERTISE Functional Expertise Software Testing Test Planning Project Management Risk Management Release Management Defect Management Team Management Performance Testing Technical Expertise Test Management Tools HP Quality Center Databases SQL Server 7.0 and SQL 2000. Operating Systems Windows 2000, Windows-XP Automation Tools RPT 8.2, QTP 8.0 Web Technology J2EE / Struts PROFESSIONAL EXPERIENCE IBM India Private Limited, Bangalore, Chennai as Test Manager Jul’05-Feb’16 Zylog Systems Limited, Chennai as Software Test Engineer Jan’03-Jun’05 CovansysIndia Limited, Chennai as Programmer Mar’00-Mar’01 Key Result Areas  Spearheading the functions including test estimation, planning and scheduling (creating test plan, test summary report, etc), test status reporting to higher management.  Introducing professional project management practices and streamlining the critical planning processes throughout the project life cycle.  Suggesting appropriate as well as technology-based testing solutions for enhancing functional efficiency of the organization and achieving business excellence.  Responsible for conducting of Functional Testing, Integration Testing, System Testing, System Integration Testing and developing test cases using Test Management Tool.
  • 2. 2  Designing and creating test conditions & scripts to address business and technical use cases and using existing tools and techniques to execute test cases for performing testing/validation function.  Taking care of change management planning, documentation, and providing application instructions for users; developing & documenting application test plans based on software requirements and technical specifications. Significant Contributions  Recognized for receiving: o Think Connect Award in Sony Ericsson Account for implementation of QC Tool and leading the testing team for all SAP applications. o Bravo Award for customer satisfaction in nexus product for creating and execution of automation scripts on Nexus CRM applications using QTP. EDUCATION & CREDENTIALS Master of Computer Applications from Bharathidasan University, Trichy 1997-2000 Bachelor of Computer Science Voorhees College Vellore 1994-1997 Certifications  PMP  CSM  CSTE  CSTM Certified PERSONAL DETAILS Date of Birth 19th February 1978 Languages Known English Tamil & Telegu
  • 3. 3 ANNEXURE KEY PROJECTS EXECUTED Client William & Glyn Duration Apr’15-Oct’15 Team Size 15 FTP’s Role Operations Lead Description The goal is to have a stand alone bank with 2 million customer accounts across 315 branches over 60 products in retail & corporate on Day 1 of Williams & Glyn. Accountabilities  Responsible for Increment 3 execution, taking care of Batch Jobs , Platform , Data Verification, Data reporting , Environment , Release , Incident, Defect management , Duty managers in setting up the expectations for the day  Handling SOD and INTERDAY call and work closely with all the teams and address the issues, managing conflicts and maintain good relationship.  As stretch assignment worked in pre contract phase to provide test solutioning for European central bank Client AT&T Duration Jan’13-Mar’15 Role Project & Test Management Team Size 100 FTP’s Description AT&T provides one of the best combinations of products and services to enterprise customers in US and around the world. Products and services include VPN, MIS, BVoIP and DSL. Accountabilities  Responsible in delivering the projects on agreed releases and manage various aspects of Project Management in AT&T Account under SDLC as well as AGILE Methodologies.  Involved in Status Review meetings with Client, Internal Review meeting, Formal and Informal Meetings on needed basis.  Understand stakeholder needs and expectations address all issues and risks, managing conflicts and maintain good relationship with the client. Project HR Portal Implementation Role Senior Test Engineer Duration Apr’12-Dec’12 Team Size 10 Description HR Portal was designed to provide single point of entry for Employees, Managers, HR Professionals. It had integration with IBM Advise HR Knowledge Base, customer’s ERP system viz PeopleSoft and other 3rd party HR partner applications. Employees will be able to view and search KB content, perform ESS transactions in PeopleSoft, perform specific HR actions using partner applications. In addition to these, managers will be able to view MSS features in PeopleSoft. Portal will provide framework for enforcing HR rules using event checklists, alert & notification service, Employee-CSR interaction through chat, contextual help etc. Accountabilities  Performed Functional Testing, Integration Testing, Regression testing, and End-To-End Testing and adhoc testing.  End-to-end performance testing by using RPT (NFR gathering, test plan/strategy document creation, scripting, execution, results and analysis). Client Sony Ericsson Role Test Manager
  • 4. 4 Duration May’09-Feb’12 Team Size 75 FTP’s / Year Description Sony Ericsson Outsource the IT Operations to IBM. IBM takes the responsibility for Application Development, Application Maintenance on all SAP and Non SAP Applications globally. SAP Application includes (SDMM, CRM, and FICO & APO). Accountabilities  Development of Test Plan, Test Design, Test Strategy, Test Estimation and Requirements matrix and test requirements matrix, Test Summary Report  Establish the Release Scope for all Releases from R0906 to R1202 (Five releases in a year) in Sony Ericsson Account and taking care from project initiation to closure.  Co-ordinate and attend Status review meetings and bug review meetings.  Driven the process improvement initiatives like implementing quality center, establishing testing & defect management process in Sony Ericsson Account.  Participated in CMMI assessment & Quality Audits Client All Nippon Airways Role Test Lead Duration Dec’07-Apr’09 Team Size 10 Description ANA to replace the legacy MC2 cargo system with a new cargo system, iCargo developed by one of IBM ISV partner. IBM plays the role of system integrator and responsible for all aspects of Quality & IBM is to develop Internet (PRIO) Portal which will be an external interface to iCargo. It is the Maintenance and Support Phase jointly involved by IBM Japan, IBM India and IBS for ANA client in Japan. It is the web portal application developed under java, J2EE, Struts with the backend of Oracle to implement various business requirements of ANA. Accountabilities  Development of Test Plan, Test Design, Test Strategy, Test Estimation and Requirements matrix and test requirements matrix, Test Summary Report.  Performed Functional Testing, Integration Testing, Database Testing Regression testing, and End-To-End Testing and adhoc testing.  Co-ordinate and attend Status review meetings and bug review meetings. Client Bell Callidus Role Test Lead Duration Apr’07-Nov’07 Team Size 8 Description The main objective of the Application is to calculate Compensation Plan for various dealers and sub dealers associated with Bell. Bell uses Callidus True comp which is sophisticated and user friendly and helps to creates various compensation plan based on the requirements from the clients. Accountabilities  Development of Regression Test Plan. .  Performed Regression testing, Database Testing and End-To-End Testing and adhoc testing.  Co-ordinate and attend Status review meetings and bug review meetings. Client Verticals (Handheld) Role Test Lead Duration Jun’06-Mar’07 Team Size 10 Description The main objective of the product is to test the application on the PDA devices. It is sophisticated and user friendly and helps the engineers can make use of the applications in the customer location and answering the customer queries on the spot. Siebel Handheld application is capable of supporting various customer relationship areas such as Pharmauticals, service, sales, consumer sector etc.
  • 5. 5 Accountabilities  Performed functional testing, integration testing, regression testing, end-to-end testing and adhoc testing.  Co-ordinate and attend Status review meetings and bug review meetings. Client Nexus (Siebel) Role Test Lead Duration Sept’05-May’06 Team Size 10 Description Siebel Component Assembly delivers the essential building blocks to help organizations Build custom CRM applications more quickly, easily, and efficiently. Jointly developed with Microsoft, IBM, and BEA Systems. Nexus product is developed in such that work based on Industry Based Technology. This is the component framework worked on Service Oriented Architecture. The framework is capable of supporting globalization, testing deployment, management and secure access of nexus services. The application works under 3 Layers. The application is capable of creating various tasks and navigates to various centers. Accountabilities  Performed Functional Testing, Integration Testing, Regression testing, and End-To-End Testing and adhoc testing.  Co-ordinate and attend Status review meetings and bug review meetings.  Automated Test Scripts Creation and Execution using QTP. Other Projects Client Dponline NSDL Role Senior Test Engineer Team Size 5 Client Dponline CDSL Role Senior Test Engineer Team Size 5 Client Dp2000 Role Test Engineer Team Size 5