Developing digital skills in the workplace

1. Public services – 2016-2030
@garethjphillips
Feb 24th 2016

2. People living into their 100s
Everything is an interface
Everyone and everything connected
Digital democracy
3D printing of objects and supplies
Big Data predicting and solving issues
Drones delivering medicine and meals
Virtual Assessments/Diagnosis
Crypto-currencies widespread
Driverless vehicles on the roads
No buildings or offices

3. .. BUT WHAT ABOUT US?

4. 82
91
78
58
41
0
10
20
30
40
50
60
70
80
90
100
18-24 25-34 35-44 45-54 55+
People who rated their digital skills as good or very
good
Percentage

5. STEVE JOBS
MEME ALERT
Five second warning

6. TECHNOLOGY IS NOTHING.
WHAT'S IMPORTANT IS
THAT YOU HAVE A FAITH IN
PEOPLE, THAT THEY'RE
BASICALLY GOOD AND
SMART, AND IF YOU GIVE
THEM TOOLS, THEY'LL DO
WONDERFUL THINGS WITH
THEM.

7. CULTURE

8. PEOPLE

9. BADGE IT!

10. PROCESS

11. TECHNOLOGY

12. SUM UP
DIGITAL IS ABOUT WHAT PEOPLE DO, NOT WHAT THE TECHNOLOGY DOES
PEOPLE LEARN FROM TRYING NEW THINGS OVER
AND OVER AGAIN UNTIL THEY’VE GOT IT RIGHT
REWARD PEOPLE FOR WHAT THEY’VE ACHIEVED
HAVE THE FLEXIBILITY TO
RESPOND TO CHANGE

13. QUESTIONS?