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Personality & Behaviour Explained
- 1. Who & What ?? Personality & Behaviour December 16, 2022
- 2. www.centumlearning.com 2 Title of Slide • Bullet Points – Sub Bullet Points
- 3. www.centumlearning.com 3 We use the term personality frequently but what does it actually mean? “She has a wonderful personality.” “He has no personality.” “He has personality plus.” “We seem to have a personality conflict.” “It’s just her personality.” “She has her mother’s personality.”
- 7. www.centumlearning.com 7 "The way in which the person does such things as remembering, thinking or loving." Personality
- 8. 8 www.centumlearning.com Personality Development •Personality development program is an important factor that decides an individual career.
- 9. www.centumlearning.com 9 Classification • Personality Development • Personality development is related to the physical aspects of human beings i.e external • Personality assessment • Personality assessment is related to both internal aspects of human beings
- 10. www.centumlearning.com 10 Physical aspects • Rate of speech • Indianisms • Communication skills • Asking questions • Listening • Building rapport • Verbal and vocal attributes
- 11. www.centumlearning.com 11 Physical Aspects • That form the basis of a person’s behavior. Personality includes all traits .The word “Trait” refers to a consistent way of behaving in which people differ from one another . Introversion, Intelligence, anxiety, • Aggressiveness, Prejudice, musical aptitude, Honesty, sensitivity, Seriousness, and friendliness are all examples for traits.
- 12. www.centumlearning.com 12 TRAITS • The traits that people possess and the degree to which they possess them are part of their psychological feature . • Traits or characteristic is stable and enduring attribute of person that is revealed consistently in a variety of situations .
- 13. www.centumlearning.com 13 extroversion Talkative Frank sociable Silent Secretive Reclusive agreeableness Mild,gentle Good-natured Not jealous Headstrong Irritable jealous Trait Dimensions & Polar Adjectives
- 16. www.centumlearning.com 16 Big Five Personality Dimensions Outgoing, talkative Sensitive, flexible Careful, dependable Courteous, caring Anxious, hostile Extroversion Openness to Experience Conscientiousness Agreeableness Neuroticism
- 17. www.centumlearning.com 17 Myers-Briggs Type Indicator Extroversion Introversion vs. Sensing Intuition vs. Thinking Feeling vs. Judging Perceiving vs.
- 18. www.centumlearning.com 18 Types of personality • Directness • Extroversion • Pace • Structure
- 19. www.centumlearning.com 19 Directness: • They act proactively • Naturally self confident, High ego people • Hard-driving and decisive. Authoritative • Are candid(frank, open, outspoken, honest, Straight) • Interested in results than people • Attack things aggressively • Often do not realize how strongly they communicate to others • Good Trouble shooters • Thrive on solving problems
- 20. www.centumlearning.com 20 Extroversion • Are enthusiastic and pleasant • Are versatile • Like to build organization • Get things accomplished through people • Like team work , will involve people • Like group discussions and encourage participation in decision-making • persuasive
- 21. www.centumlearning.com 21 Pace (speed) • Persistent and Co-operative • Love peace and harmony • Dependable and reliable • Do-not like to be rushed at the last minute • Good Planners • Interested in making every move count • Have good memory • Good listeners
- 22. www.centumlearning.com 22 Structure • Hate to make mistakes • Well organized • Will double check themselves and others • Are very loyal in their circle • Have eye for details • Good at developing systems • Meticulous,(careful)can be fussy(picky , selective)
- 23. www.centumlearning.com 23 Employee Behaviour Defined • The employee’s emotional and cognitive (rational) motivation • Ability to perform the job, • Clear understanding of the organization’s vision • His/her specific role in that vision, • A belief that he/she has the resources to get the job done
- 24. www.centumlearning.com 24 Individual Behaviour and Results Role Perceptions Situational Factors Motivation Ability Values Personality Perceptions Emotions Attitudes Stress MARS Model of Individual Behaviour
- 25. www.centumlearning.com 25 M A R S BAR Employee Motivation • Internal forces that affect a person’s voluntary choice of behaviour – direction – intensity – persistence
- 26. www.centumlearning.com 26 M A R S BAR Employee Ability • Natural aptitudes and learned capabilities required to successfully complete a task – competencies personal characteristics that lead to superior performance – person job matching • select qualified people • develop employee abilities through training • redesign job to fit person's existing abilities
- 27. www.centumlearning.com 27 M A R S BAR Employee Role Perceptions • Beliefs about what behaviour is required to achieve the desired results – understanding what tasks to perform – understanding relative importance of tasks – understanding preferred behaviours to accomplish tasks
- 28. www.centumlearning.com 28 M A R S BAR Situational Factors • Environmental conditions beyond the individual’s short- term control that constrain or facilitate behaviour – time – people – budget – work facilities
- 29. www.centumlearning.com 29 Organizational Citizenship • Performance beyond the required job duties Task Performance • Goal-directed behaviours under person’s control more Types of Behaviour in Organizations
- 30. www.centumlearning.com 30 Maintaining Work Attendance • Performance beyond the required job duties Joining/staying with the Organization • Goal-directed behaviours under person’s control Types of Behaviour in Organizations Counterproductiv e Work Behaviours • Voluntary behaviour that potentially harms the organization
- 31. www.centumlearning.com 31 Values in the Workplace • Stable, evaluative beliefs that guide our preferences • Define right or wrong, good or bad • Value system -- hierarchy of values • Espoused vs. enacted values: – Espoused -- the values we say we use and often think we use – Enacted -- values we actually rely on to guide our decisions and actions
- 32. www.centumlearning.com 32 Utilitarianism Individual Rights Greatest good for the greatest number of people Fundamental entitlements in society Distributive Justice People who are similar should receive similar benefits Three Ethical Principles
- 33. www.centumlearning.com 33 Influences on Ethical Conduct • Moral intensity – degree that issue demands ethical principles • Ethical sensitivity – ability to recognize the presence and determine the relative importance of an ethical issue • Situational influences – competitive pressures and other conditions affect ethical behaviour
- 34. www.centumlearning.com 34 Supporting Ethical Behaviour • Ethical code of conduct – Establishes standards of behaviour – Problem: Limited effect alone on ethical behaviour • Ethics training – Awareness and clarification of ethics code – Practice resolving ethical dilemmas • Ethics officers – Educate and counsel; hear about wrongdoing • Ethical leadership – Demonstrate integrity and role model ethical conduct
- 35. www.centumlearning.com 35 Locus of Control and Self-Monitoring • Locus of control – Internals believe in their effort and ability – Externals believe events are mainly due to external causes • Self-monitoring personality – Sensitivity to situational cues, and ability to adapt your behaviour to that situation
- 36. 36 www.centumlearning.com Thank you Centum Learning Limited Neelagagan, Mandi Road, Sultanpur, Mehrauli, New Delhi-110030 Tel: 91-11-46001100-01, Fax: 91-11-46001111 E-mail: contactus@bharti.in