1. Gabriel Jose O. Cuartero
Business Analyst
riel.cuartero@gmail.com
0917.433.6260
Accenture LPC 2014 October – Present
Full-time – Business Analyst (finance & accounting group)
Project Management Office
Provides administrative support to managing director and other senior managers in terms of project management,
data analysis and visualization.
• Analyses reports & other data coming in from teams within the organization
• Coordinates and collaborates with various executive teams
• Consolidates reports on behalf of the managing director
Major contributions (to date):
Designed an executive level dashboard (Tableau) aimed to help senior management make better strategic
decisions by presenting a visual status report of their deals
Helped a deal conduct a cost-benefit analysis of its data visualization tools (e.g. tableau, datazen, etc.)
Capability Development
Managed projects related to skills development, training & employee motivation.
• Collaborated with senior management and external corporate training teams to align development
initiatives with the organization’s agenda
• Led leadership development workshops & FGDs to prepare future managers
• Developed soft skills trainings modules for employees (e.g. professional business writing)
Major contributions:
Improved the transition process of new joiners by saving 2 days
Designed an excel-based workflow application that reduced the number of steps of a core administrative task
by 62.5%
Created a structured approach to skills development that provides management with a ready pool of subject
matter experts within their deal
Highlights:
Awarded for spearheading employee development projects (team citation)
Reporting & Analytics
Managed the creation and maintenance of several critical client reports. Trained an employee on how to effectively
manage client reports.
Major contribution:
Designed an excel-based workflow prototype that sped up report turnaround time by 80%. It had a savings
potential of $155,000.00
Highlights:
Recognized for “achieving no issues while managing the transition of processes.”
(individual citation)
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RELEVANT EXPERIENCES
PROFILE SUMMARY
3 years of combined work experience as a business analyst, designing and developing solutions for business owners. Currently working in the
financial services industry with a diverse range of experiences in different functions – from collaborating with people to produce a tool to help
management make better decisions, to helping train front line managers through workshops and FGDs
Skilled in solution development, project management, data analysis and design, and training & development.
2. Gabriel Jose O. Cuartero
Business Analyst
riel.cuartero@gmail.com
0917.433.6260
PLDT - Global 2013 April – June
Intern – Assistant
Assisted in the operations of the backend customer data management team, and managed sensitive customer
documents.
Major contribution:
Created an excel template that reduced manual process handling time by half. This amounted to 5 hours of
processing time per week saved for the primary stakeholder
Little Lawrence, Inc. 2012 October – 2013 February
Intern – Operations Analyst
Conducted an operational assessment for one of their subsidiaries, and then generated actionable insights for the
business owners.
Major contribution:
Created a business case that had a potential to improve customer satisfaction rates by 15% which would result
to increasing customer return rate by 6%
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RELEVANT EXPERIENCES (continued)
PROFESSIONAL TRAININGS ATTENDED
Client Management Basics
Supervisors Driving Analytics
Adaptive Communication for Effective Solutions
Automation Identification Diagnostics through CORD™ Methodology
EDUCATION
Ateneo de Manila University
BS Business Management
Minor in Strategic Human Resource Management