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Taking a Bite-Sized Approach to
     Marketing Automation
    Featuring New Survey Data from DemandGen Report
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Speakers
Andrew Gaffney
Editor
DemandGen Report



Matt West
Director of Marketing
Genius.com
About DemandGen Report

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    •  Daily BtoB Marketing insights
New Executive Briefing:
Measured Approach To Marketing
Automation Shows Biggest Payoff




                     Available to All Attendees
Marketing Automation is a process
Rate the level of priority given to each functional area PRIOR to selecting/
                  deploying a marketing automation solution.
                                                                                82.1%
          Email Marketing           14.3%
                             3.6%

                                                            43.7%
      Drip Email Marketing                          34.5%
                                          21.8%

                                                                      60.7%
            Lead Nurturing                23.2%
                                      16.1%
                                                                                        Very Important
                                                     35.7%
             Lead Scoring                                41.1%
                                            23.2%
                                                                                        Somewhat
Anonymous Visitor Tracking
                                              27.8%
                                                             46.3%
                                                                                        Important
                                             25.9%
                                                                                        Not Prioritized
                                                                        63.6%
               Web Forms                  21.8%
                                      14.5%

                                                                     58.2%
           Landing Pages                            34.5%
                               7.3%
Which of the following features/functionality would you cite as being effectively
                    used by your team after you deployed?

                              1.8%
           Email Marketing           9.1%
                                                                                          89.1%

                                            19.2%
       Drip Email Marketing                                    42.3%
                                                            38.5%

                                        14.5%
             Lead Nurturing                                            54.5%
                                                     30.9%                             Not Using
                                                          38.9%                        Using Somewhat
              Lead Scoring                          29.6%
                                                     31.5%
                                                                                       Effectively Using
                                                    28.3%
 Anonymous Visitor Tracking                               37.7%
                                                       34.0%

                                 7.3%
                Web Forms                       27.3%
                                                                               65.5%

                                     9.1%
            Landing Pages                            30.9%
                                                                          60.0%
Email Marketing
Prior to selecting/deploying marketing
automation…




…after selecting/deploying marketing
automation
Web Forms
Prior to selecting/deploying marketing
automation…




…after selecting/deploying marketing
automation
Landing Pages
Prior to selecting/deploying marketing
automation…




…after selecting/deploying marketing
automation
Lead Nurturing
Prior to selecting/deploying marketing
automation…




…after selecting/deploying marketing
automation
How long have you had the system in place?




                17.9%
26.8%
                                       Less Than 3 Months
                                       3-6 Months
                     10.7%
                                       6-12 Months
                                       1-2 Years
                                       Over 2 Years
23.2%            21.4%
What percentage of your marketing automation solution’s full features and
   functionality would you say your team is currently utilizing today?



                                                                42.9%




                                                 21.4%
   14.3%           14.3%

                                  7.1%



   10-20%         20-30%         30-40%         40-50%      More than 50%
Growth Curve: System Utilization Over Time
Growth Curve: Performance Payoffs Over Time
Lead Scoring

…after selecting/deploying marketing automation
What is the biggest hurdle your organization sees as the reason for not getting
                more out of your Marketing Automation System


                                                        Lack of Internal
                     11.7%                              Resources (Need
                                                        someone to run it)
                                                        Lack of Knowledge
               12.8%              35.1%

                                                        Lack of Integration with
               12.8%
                                                        Other Systems

                                                        System is Limited
                          27.7%
In hindsight, would you have preferred to rollout a system that allowed you to
      grow into the features, vs. paying for every feature out of the gate?




              46.4%
                                                                          Yes
                                            53.6%                         No
How to Get a Free $20k
    Marketing Automation System
Company: Networking Company
1.  Dec ’09: Signed up with 2 users for Email Marketing (This is now free)
2.  Took advantage of the free training, saw immediate success
3.  May ’10: With the ROI generated, added new features: track anonymous
    visitors and host web forms
4.  Sept ‘10: With additional ROI achieved, Upgraded to Full Automation Product:
    Began Nurturing and Scoring.
5.  Since Then, have added dozens of users and every feature possible.
6.  Now have a $20k Marketing Automation Solution--with no Cash Out!
Baby Steps to Marketing Automation Success

Marketing                 Prospect                      Sales
                                      Opens Email
                                     Visits Web Site
            Sends Email              Sees Instant Ad
            or Web Link
                                          Chats
                                     Fills Out W2Lead
Baby Steps to Marketing Automation Success
           Twitter

Google
 Ads                 Marketer

LinkedIn




Company
  blog
                                Prospect




                        Sales
What were the business objectives that you were looking to address when you
            decided to deploy a marketing automation solution?

     Increasing Flow of Qualified Sales
                                                                  27.0%
               Opportunities

               Generating More Leads                              26.4%


    Personalizing Communication With
                                                          16.7%
                Prospects

          Re-engaging Inactive Leads                 13.9%


      Learning More About Interests of
                                                  11.1%
                Prospects

                                 Other     4.9%
Lead/Revenue
   Contribution of                                  25.0%
     Marketing



   Drip Marketing
    Capabilities
                                            21.5%




   Marketing ROI
   Measurement
                                            21.5%




Solution's Ease of
 Use/Simplicity
                                    17.5%




  Improved Email
   Deliverability
                            12.8%
                                                              to you in adopting marketing automation?
                                                            What were the key functions that were attractive




            Other
                     1.7%
Lead/Revenue
  Cpmtribution of
                                             34.0%
    Marketing



   Marketing ROI
   Measurement
                                     21.2%




   Drip Marketing
    Capabilities
                                    20.4%




  Improved Email
   Deliverability
                                   18.6%




Solution's Ease of
                            8.8%




 Use/Simplicity
                                                            beneficial since adopting marketing automation?
                                                     Which key functions have you utilized most and found to be most




            Other
                     0.9%
Ques%ons	
  
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Measured Approach to Marketing Automation Shows Biggest Payoff

  • 1. Taking a Bite-Sized Approach to Marketing Automation Featuring New Survey Data from DemandGen Report
  • 2. Welcome Webinar Attendees Your GoToWebinar Attendee Viewer is made of 2 parts: 1. Viewer Window 2. Control Panel Type your question here
  • 3. Speakers Andrew Gaffney Editor DemandGen Report Matt West Director of Marketing Genius.com
  • 4. About DemandGen Report •  Over 25k subscribers to our weekly newsletter •  Source for: •  White Papers •  E-books •  Web Seminars •  Podcasts •  Daily BtoB Marketing insights
  • 5. New Executive Briefing: Measured Approach To Marketing Automation Shows Biggest Payoff Available to All Attendees
  • 7. Rate the level of priority given to each functional area PRIOR to selecting/ deploying a marketing automation solution. 82.1% Email Marketing 14.3% 3.6% 43.7% Drip Email Marketing 34.5% 21.8% 60.7% Lead Nurturing 23.2% 16.1% Very Important 35.7% Lead Scoring 41.1% 23.2% Somewhat Anonymous Visitor Tracking 27.8% 46.3% Important 25.9% Not Prioritized 63.6% Web Forms 21.8% 14.5% 58.2% Landing Pages 34.5% 7.3%
  • 8. Which of the following features/functionality would you cite as being effectively used by your team after you deployed? 1.8% Email Marketing 9.1% 89.1% 19.2% Drip Email Marketing 42.3% 38.5% 14.5% Lead Nurturing 54.5% 30.9% Not Using 38.9% Using Somewhat Lead Scoring 29.6% 31.5% Effectively Using 28.3% Anonymous Visitor Tracking 37.7% 34.0% 7.3% Web Forms 27.3% 65.5% 9.1% Landing Pages 30.9% 60.0%
  • 9. Email Marketing Prior to selecting/deploying marketing automation… …after selecting/deploying marketing automation
  • 10. Web Forms Prior to selecting/deploying marketing automation… …after selecting/deploying marketing automation
  • 11. Landing Pages Prior to selecting/deploying marketing automation… …after selecting/deploying marketing automation
  • 12. Lead Nurturing Prior to selecting/deploying marketing automation… …after selecting/deploying marketing automation
  • 13. How long have you had the system in place? 17.9% 26.8% Less Than 3 Months 3-6 Months 10.7% 6-12 Months 1-2 Years Over 2 Years 23.2% 21.4%
  • 14. What percentage of your marketing automation solution’s full features and functionality would you say your team is currently utilizing today? 42.9% 21.4% 14.3% 14.3% 7.1% 10-20% 20-30% 30-40% 40-50% More than 50%
  • 15. Growth Curve: System Utilization Over Time
  • 16. Growth Curve: Performance Payoffs Over Time
  • 18. What is the biggest hurdle your organization sees as the reason for not getting more out of your Marketing Automation System Lack of Internal 11.7% Resources (Need someone to run it) Lack of Knowledge 12.8% 35.1% Lack of Integration with 12.8% Other Systems System is Limited 27.7%
  • 19. In hindsight, would you have preferred to rollout a system that allowed you to grow into the features, vs. paying for every feature out of the gate? 46.4% Yes 53.6% No
  • 20. How to Get a Free $20k Marketing Automation System Company: Networking Company 1.  Dec ’09: Signed up with 2 users for Email Marketing (This is now free) 2.  Took advantage of the free training, saw immediate success 3.  May ’10: With the ROI generated, added new features: track anonymous visitors and host web forms 4.  Sept ‘10: With additional ROI achieved, Upgraded to Full Automation Product: Began Nurturing and Scoring. 5.  Since Then, have added dozens of users and every feature possible. 6.  Now have a $20k Marketing Automation Solution--with no Cash Out!
  • 21. Baby Steps to Marketing Automation Success Marketing Prospect Sales Opens Email Visits Web Site Sends Email Sees Instant Ad or Web Link Chats Fills Out W2Lead
  • 22. Baby Steps to Marketing Automation Success Twitter Google Ads Marketer LinkedIn Company blog Prospect Sales
  • 23. What were the business objectives that you were looking to address when you decided to deploy a marketing automation solution? Increasing Flow of Qualified Sales 27.0% Opportunities Generating More Leads 26.4% Personalizing Communication With 16.7% Prospects Re-engaging Inactive Leads 13.9% Learning More About Interests of 11.1% Prospects Other 4.9%
  • 24. Lead/Revenue Contribution of 25.0% Marketing Drip Marketing Capabilities 21.5% Marketing ROI Measurement 21.5% Solution's Ease of Use/Simplicity 17.5% Improved Email Deliverability 12.8% to you in adopting marketing automation? What were the key functions that were attractive Other 1.7%
  • 25. Lead/Revenue Cpmtribution of 34.0% Marketing Marketing ROI Measurement 21.2% Drip Marketing Capabilities 20.4% Improved Email Deliverability 18.6% Solution's Ease of 8.8% Use/Simplicity beneficial since adopting marketing automation? Which key functions have you utilized most and found to be most Other 0.9%
  • 26. Ques%ons   1. Viewer Window 2. Control Panel Type your question here
  • 27. Thank you for attending today’s webinar! Webinar Offer:   Attendees will be provided access to a free Genius account, with access to a full suite of email marketing and demand generation tools.   GO TO WWW.GENIUS.COM/LP/FREE For more information on these topics, please visit: www.demandgenreport.com www.Genius.com www.theconnectedmarketer.com