Graphical Results by Question                                Turning Graphical Results by QuestionSession Name: New Sessio...
Graphical Results by Question                                                                                             ...
Graphical Results by Question11.) What are your greatest challenges to having an                                          ...
Graphical Results by Question15.) Do you tie vendor qualification to specificprocurements or a general work or product cat...
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Vendor Performance Management survey results nov 7th

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Summary of the survey results from the CPPC conference Nov 2012 brought to you by QCsolver.ca

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Vendor Performance Management survey results nov 7th

  1. 1. Graphical Results by Question Turning Graphical Results by QuestionSession Name: New Session 11-7-2012 3-42 PMCreated: 11/12/2012 1:25 PM 12.8% 5.1% 0%1.) Which image best describes how you feel today…(multiple choice) ResponsesHappy 32 82.05% 82%Indifferent 5 12.82%Sad 2 5.13%Angry 0 0%Totals 39 100% Happy Indifferent Sad Angry 20.5% 41% 10.3%2.) How do you compare to MTO - which sector are you 15.4%in? (multiple choice) Responses 0%Municipal 8 20.51% 2.6% 10.3%Academic (University/College) 6 15.38%School Board 0 0% Municipal Academic (University/College)Health Care 4 10.26% School Board Health CareBroader Public Sector 4 10.26%Private Sector 1 2.56% Broader Public Sector Private SectorFederal/Provincial 16 41.03% Federal/ProvincialTotals 39 100% 36.8% 2.6% 0% 5.3% 2.6% 23.7%3.) How many employees work for your organization? 7.9%(multiple choice) Responses 18.4%1 to 9 0 2.63%10 to 24 2 5.26%25 to 99 1 2.63%100 to 249 3 7.89%250 to 499 7 18.42%500 to 999 9 23.68% 1 to 9 10 to 24 25 to 99 100 to 2491000 to 2499 14 36.84%2500 + 1 2.63% 250 to 499 500 to 999 1000 to 2499 2500 +Totals 38 100% 17.7% 6.4% 8.1% 1.6% 32.3%4.) Other than CPPC which Organization(s) do you belong 21% 6.4%to? Pick as many as you would like! (multiple choice) Responses 4.8%OPBA 5 8.06% 0% 1.6%OIPMAC 20 32.26%NIGP 13 20.97% OPBA OIPMAC NIGPOECM 1 1.61%CMC 0 0% OECM CMC HSCNHSCN 3 4.84% Construction Association ISM OtherConstruction Association 4 6.45%ISM 1 1.61% NoneOther 11 17.74%None 4 6.45%Totals 62 100% 34.2% 23.7%5.) How many competitive bids did your group issue in2011? (multiple choice) Responses 10.5% 29%1 to 49 9 23.68%50 to 99 11 28.95%100 to 149 1 2.63%150 to 199 4 10.53%Greater than 200 13 34.21%Totals 38 100% 2.6% 1 to 49 50 to 99 100 to 149 150 to 199 Greater than 200ConfidentialGerald Ford: grford@qcsolver.com Page 1 14/11/2012 Arthur Skuja: ASkuja@merx.com
  2. 2. Graphical Results by Question 27% 24.3% 0%6.) On average how many vendor performanceevaluations do you do per year? (multiple choice) Responses 37.8%None 9 24.32%1 to 10 14 37.84% 10.8%11 to 25 4 10.81%26 to 49 0 0%50+ 10 27.03%Totals 37 100% None 1 to 10 11 to 25 26 to 49 50+ 8.2% 17.3% 17.3%7.) Which tools or methods do you use? Pick as many as 16.3%you would like! (multiple choice) Responses 17.3% 8.2% 15.3%Checklists 17 17.35%Forms 16 16.33%Templates 15 15.31%User Guides & Manuals 8 8.16%Progress meetings 17 17.35% Checklists FormsPerformance documentation 17 17.35%3rd Party verification 8 8.16% Templates User Guides & ManualsTotals 98 100% Progress meetings Performance documentation 3rd Party verification 9.2% 8.2% 10.2% 1% 9.2%8.) What triggers an evaluation? (multiple choice) ResponsesPeriodic 10 10.20%Budget Threshold 9 9.18% 19.4% 19.4%Contract performance 19 19.39%Project profile 6 6.12%New vendor 11.2% 6.1% 6.1% 6 6.12%Project complexity 11 11.22% Periodic Budget Threshold Contract performanceClient Dissatisfaction 19 19.39%Repeat vendors 1 1.02% Project profile New vendor Project complexityLength of Engagement 9 9.18% Client Dissatisfaction Repeat vendors Length of EngagementEvery Project 8 8.16%Totals 98 100% Every Project9.) On a scale from 1 to 5, what is the average score you 3.1% 6.2% 9.4%give to your contractors when you do evaluations?(multiple choice) Responses 40.6%Poor 2 6.25% 40.6%Acceptable 3 9.38%Standard 13 40.62%Good 13 40.62%Excellent 1 3.12%Totals 32 100% Poor Acceptable Standard Good Excellent10.) What is important for an effective engagement? 18.1% 5.7% 23% Responses 5.6%(priority ranking) 12.2% 5.1%Effective communication throughout engagement 200 22.96% 10.6% 19.8%Quality of resources 49 5.63%Availability of resources to carry out contra... 44 5.05% Effective communication throughout engagementQuality of the final deliverables 172 19.75%Providing value added services 92 10.56% Quality of resourcesMaintaining timelines/deadlines 106 12.17% Availability of resources to carry out contra...Budget/cost control 158 18.14%Having a vendor contact for dispute resolutio... 50 5.74% Quality of the final deliverablesTotals 871 100% Providing value added services Maintaining timelines/deadlinesConfidentialGerald Ford: grford@qcsolver.com Page 2 14/11/2012 Arthur Skuja: ASkuja@merx.com
  3. 3. Graphical Results by Question11.) What are your greatest challenges to having an 12.8% 31.9%effective VPM! (multiple choice) Responses 21.3%Not enough time 15 31.91%End user input difficult to get 12 25.53% 0%Poor systems 4 8.51% 8.5%Not required 0 0% 25.5%Missing linkage between contract and performa... 10 21.28% Not enough timeComparative Consistency 6 12.77%Totals 47 100% End user input difficult to get Poor systems Not required Missing linkage between contract and performa... Comparative Consistency12.) Is the use of bonding a viable alternative to vendorperformance management? (multiple choice) ResponsesYes 9 25%No 11 30.56% 25% 44.4%Depends 16 44.44%Totals 36 100% 30.6% Yes No Depends13.) Do you share performance results with vendors?(multiple choice) ResponsesYes 25 80.65%No 6 19.35%Totals 31 100% 19.4% 80.6% Yes No14.) Do you tie VPM data to proposal evaluations andvendor selection? (multiple choice) ResponsesProposals 2 6.90% 6.9%Evaluations 7 24.14% 41.4% 24.1%Both 8 27.59%Neither 12 41.38%Totals 29 100% 27.6% Proposals Evaluations Both NeitherConfidentialGerald Ford: grford@qcsolver.com Page 3 14/11/2012 Arthur Skuja: ASkuja@merx.com
  4. 4. Graphical Results by Question15.) Do you tie vendor qualification to specificprocurements or a general work or product category?(multiple choice) Responses 10%Specific 21 70% 20%General 6 20%Product Category 3 10% 70%Totals 30 100% Specific General Product Category16.) And how do you feel now? (multiple choice) ResponsesHappy 18 51.43%Indifferent 6 17.14% 14.3%Sad 6 17.14% 17.1% 51.4%Angry 5 14.29%Totals 35 100% 17.1% Happy Indifferent Sad AngryConfidentialGerald Ford: grford@qcsolver.com Page 4 14/11/2012 Arthur Skuja: ASkuja@merx.com

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