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HUMAN RESOURCE MANAGEMENT
Lecture No 1
Office hours
Justyna Mielczarek-MikołajówPhD
• Wednesday 15.20-17.20, room 404A,
• justynamielczarek5@wp.pl
Marcin Stasz
• Friday 11:30 - 13:30, room 502A,
• marcin.stasz@uwr.edu.pl
Please check out our pages on University
website for more details
• https://prawo.uni.wroc.pl
Course schedule
8 lectures (4 th of March – 10 th of June)
1.Organisation issues, basic information about the subject
2.The concept of organisation, culture of organisation
3. The process of managing people; conflict in the organisation
4. Team management
5. Motivation
6.Selected modern concepts of human resources management
6.New technology of human resorce management
7. Test – 30 questions, muliple-choice test, 16 points to pass the test
Organisations issues
 Presentations from lecturers
 Literature:
1) J. Beardwell, T. Claydon
Human Resource Management. A contemporary
Approach, 2007.
2) R.W.Griffin, Management, 2012.
History of Human
Resource Management
The classical school – direction: scientific
management(1885-1920)
was represented by F.W.
Taylor, L.F. Gilbert and
H .L. Gant. who focused
people’s attention on the labor productivity model.
They saw the need for proper selection of employees
Taylor/tailor?
History of Human
Resource Management
 F.W. Taylor introduced numerous innovations in the
way of designing work stations and in the way of
empleyee training.
 He pointed the need for training and cooperation
between employees and managers.
 F.W. Taylor introduced a piecework pay system
PRODUCTON PAY
 The basis of the scientific method of this school was
observation, experiment and expierience.
How to do something faster?
History of Human
Resource Management
 Gibert’s developed several
methods that would allow the
bricklayer to work more efficiently.
 They changed the details of bricklayer’s work.
The result of these changes was the reduction
in of the number of movements from 18 to 5
and an increase in work
QUIZ: How much the efincience of workers will increase?
a) 50% b) 100% c) 200%
 But generally school of science management focused people’s
attention on the labor productivity model. They saw the need of
proper selection of employees
.
History of Human
Resource Management
 Classical school of management – administrative
direction (1920-1950 e.g. M. Weber, H. Fayol,
they dealt only indirectly with human resouces).
 M. Weber costructed a model of bureaucrracy
which was the ideal type for him .
 Along with Émile Durkheim and Karl Marx
he is regarded as founder of sociology
M.Weber
History of Human
Resource Management
Classical school of management ( 1920-1950) e.g. H.
Fayol, M. Weber they dealt with human resources only
indirectly.
This shows Fayol's 14 principles which indicated the
authority, division of labor,
responsibility, discipline, salary etc.
H. Fayol
Manager's competences
small enterprise medium
enterprise
large enterprise
Administrative
skills/talents
25% 30% 40%
Technical
skills/talents
30% 25% 15%
Trade skills/talents 15% 15% 15%
Others:
financial and
accounting
skills/talents
30% 30% 30%
History of Human
Resource Management
 School of interpersonal relations 1930-1950
(E. Mayo, F.J. Roethlisberger) conducted
research on the impact of work
organization and an adequate
pay on the increase in pay
productivity. Some factors, for
example, relation between
employees may have more
E. Mayo impact on the employee
than financial
factors
History of Human
Resource Management
The Behavioral School (the 1950s) continued and
changed the achievements of the school of
interpersonal relations (Ch. Argiris, R. Likert, and
Mc Gregor). They investigated tensions between
traditional organizational structures and the
individual needs of employees
History of Human
Resource Management
 Human resource development after second war:
There are important issues related to the
protection of work, humanization of work or
employee participation and their work
organization
 The image of the employee changes - attention
is paid to the employee's potential, its
development.
.
History of Human
Resource Management
Models of human resource management
Michigan model Harvard model
Michigan model
 This model would be described as ‘hard’ HRM
because it emphasises treating employees as
a means to achieving the organisation’s
strategy, as a resource that is used in a
calculative and purely rational manner.
 In this concept, the company's strategy is of
paramount importance.
Michigan model
Michigan model
 In this model, we distinguish four forms:
_e_e_ _ _ _ n,
a _ _ r _ _ _ a _
r _ _ _ _d.
_ _ v_ _ o _m _ _ t
Michigan model
 In this model, we distinguish four forms:
 s e_e_ t i _ n,
 a p _ r _ _ s a l
r _ w a _d.
d _ v e _ o p m _ _ t
Michigan model
In this model, we distinguish four forms:
SELECTION – finding the most suitable
employees in order to meet business needs
 APPRISAL – monitoring perfomance and providing
feedback to the organisation and its employment
REWARD – ?
DEVELOPMENT – evolving the skills and
knowledge required to meet buisness objectives.
Michigan model
SINGLE-PRODUCT COMPANY MULTI-DIVISIONAL STRUCTURE
SELECTION its people on the basis of their
EXPERTISE
systematic and according both
functional EXPIERIENCE and
GENERAL MANAGMENT ABILITY
APPRAISAL INFORMAL, administered via
contact
FORMAL, impersonal based on
quantitative criteria such as
productivity and return on investment
and on qualitative, subjective,
judgments about individual
performance
REWARDS UNSYSTEMATIC across the
function and employee development
SYSTEMATIC reward contribution to
be diversification trategy, and it’s likely
that bonuses would be granted
according to achievment of
profitabilility targets
DEVELOPME
NT
will be limited primarily to the
FUNCTIONAL across the employee
works
MORE COMPLEX AND
SYSTEMATIC– employees are
accustomed to being periodically
tranfserred to diffrent functions and
Harvard model
In this model, we distinguish the following
management areas:
employee participation,
employee mobility,
remuneration systems,
work systems.
Harvard model
 Variant clan
 Variant bureaucracy
 Variant market
Harvard model
participates in the life of the
organization employee takes part
in projects
CLAN VARIANT
employee variant is treated as height of salary depends on
a member of the organization, the duration of the employees
work and their share in the
organization's profits.
Harvard model
BUREAUCRACY VARIANT
the employee is treated as
a subordinate. The possibility of
participation is only in the
official way
The salary is
determined based on
the job requirements.
In this variant there is a high
degree of division of work and
integration through the
hierarchy.
Harvard model
MARKET VARIANT
 Employee as a contractor
 Participation is determined by the framework of
the employment contract.
 Acceptance and dismissal depends on the needs
of the organization.
 The basis for remuneration are the effects of
work. Employees get tasks or other orders
The problem in defining
Resource
 That’s a certain amount of something
 That has been accumulated for future use
 This is something that can be used in the future,
a resource can mean an effort e.g.a work
machine, but it can also affect certain assets
Human Resorce Managemant
The concept of management in the area of
personal services. It assumes that human
resources are an asset of the company and a
source of competitiveness.
is the strategic approach to the
effective management of people in an organization,
so that they help the business gain a
competitive advantage. Commonly known as
the HR department, it is designed to maximize
employee’s performance in service of an
employer's strategic objectives.
Human Resorce Managemant
Features of human resources:
 human resources can be a source of competitive
advantage,
 the human resources strategy is often integrated
into the organization's strategy,
 line managers should be active in planning and
organizing, managing and controlling - a way of
decentralization,
 the importance of organizational culture
developing direct forms of participation.
QUESTIONS 
1) Who intrudeced a piecework pay system?
a) H. Gant b) E. Mayo c) F.W. Taylor
2) In which variant the employee is treated as a member of
the organization?
a) clan variant b) bureucracy variant c) market variant
3) Who was the representative of the behavioral school?
a) E. Mayo b) M. Weber c) H. Fayol
Strategy in human resource
management
Organising chaos
Strategy introduce coherent vision of
organisation
Highlights need of both long-term and short-term
planning
Sequence of actions
Maximizing profits and efficiency
Reduction of uncertainty
Strategies...
… overall plan of realisation of objectives of organisation in long-
term perspective
… determines place of organisation in society
… include process of analysing strong and weak points of organistaion
… general mission of organisation
Types of strategy
•The classical or rational-
planning approach
•The evolutionary approach
•The processual approach
•The systematic approach
The classical or rational-
planning approach
Emerged in 1960's
Formal and planed strategy
Profit maximisation
Fitting internal plans to external contexts
Analitical character of process
The processual approach
Emerged in 1970's
Crafted and emergent strategy
Focus on internal politics
Acknowledging limitation of human being
Psychological factors
The evolutionary approach
Emerged in 1980's
Efficient strategy
Natural selection
Survival of the fittest
Market based aproach
The systematic approach
Emerged in 1990's
Embedded strategy
Local character
Focusing on external condins conditions
Shaped by social and cultural factors
Strategy in the context of
human resource management
Employment policy
Plan of recruitment
Analasis and valuation of existing workplaces
Methods of mobilising employees
Training planning
Carrier planning
Strategic
human resource management
Attracting, developing, rewarding, and
retaining employees
Benefit of both te employees and the
organisation as a whole
Interaction between departments
Increasing chance of success
Steps to strategic human resourc
e management
1. Understanding objectives of organisation
2. Evaluation of capability
3. Analysis
of current capacity of employment in context of mission and goals
4.Estimating frequency of future requirements
5.Determining the tools required for employees to complete the job
6. Implementation of human resource management strategy
7.Evaluation and corrective action
Links of photos
 http://zarzadzaniekapitalemludzkim.blox.pl/2013/07/Zarzadzanie-zasobami-ludzkimi-w-
sposob.html
 http://www.swietlicachelmek.pl/wp-content/uploads/2013/11/ksi%C4%85zka1.jpg
 http://virtualacademy.pl/blog/2015/03/10/zarzadzanie-zmiana/
 http://www.piast.neostrada.pl/strona22.html
 http://www.authorstream.com/Presentation/shafqalam-2099720-managment-mobilink/
 https://opakowania.com.pl/oferta/mnv-maszyna-do-produkcji-workow-papierowych-
547373.html
 http://biblioteka.pelplin.pl/aktualnosci/grudniowe-pogadanki-filozoficzne-z-
eureka/attachment/znak-zapytania/
 https://library.stevens.edu/archives/special-collections/fwtaylorcollection
 https://www.flickr.com/photos/lucgaloppin/6077586841
 http://nextews.com/0f2f1818/
 http://paulooliveiramartins1967.blogspot.com/2012/11/unit-1-michigan-model.html
 https://gospodarka.dziennik.pl/praca/artykuly/461826,noz-w-plecy-tak-pracownicy-
niszcza-firmy.html
 https://m.interia.pl/biznes/news,1972138
 http://www.praca.egospodarka.pl/135042,Wynagrodzenia-pracownikow-
produkcyjnych-Jakie-stawki-i-premie,1,55,1.html
 https://www.economist.com/news/2009/01/09/max-weber

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HRM- Lecture No 1 4.03 2019.pptx

  • 2. Office hours Justyna Mielczarek-MikołajówPhD • Wednesday 15.20-17.20, room 404A, • justynamielczarek5@wp.pl Marcin Stasz • Friday 11:30 - 13:30, room 502A, • marcin.stasz@uwr.edu.pl Please check out our pages on University website for more details • https://prawo.uni.wroc.pl
  • 3. Course schedule 8 lectures (4 th of March – 10 th of June) 1.Organisation issues, basic information about the subject 2.The concept of organisation, culture of organisation 3. The process of managing people; conflict in the organisation 4. Team management 5. Motivation 6.Selected modern concepts of human resources management 6.New technology of human resorce management 7. Test – 30 questions, muliple-choice test, 16 points to pass the test
  • 4. Organisations issues  Presentations from lecturers  Literature: 1) J. Beardwell, T. Claydon Human Resource Management. A contemporary Approach, 2007. 2) R.W.Griffin, Management, 2012.
  • 5. History of Human Resource Management The classical school – direction: scientific management(1885-1920) was represented by F.W. Taylor, L.F. Gilbert and H .L. Gant. who focused people’s attention on the labor productivity model. They saw the need for proper selection of employees
  • 7. History of Human Resource Management  F.W. Taylor introduced numerous innovations in the way of designing work stations and in the way of empleyee training.  He pointed the need for training and cooperation between employees and managers.  F.W. Taylor introduced a piecework pay system PRODUCTON PAY  The basis of the scientific method of this school was observation, experiment and expierience.
  • 8. How to do something faster?
  • 9. History of Human Resource Management  Gibert’s developed several methods that would allow the bricklayer to work more efficiently.  They changed the details of bricklayer’s work. The result of these changes was the reduction in of the number of movements from 18 to 5 and an increase in work QUIZ: How much the efincience of workers will increase? a) 50% b) 100% c) 200%  But generally school of science management focused people’s attention on the labor productivity model. They saw the need of proper selection of employees .
  • 10. History of Human Resource Management  Classical school of management – administrative direction (1920-1950 e.g. M. Weber, H. Fayol, they dealt only indirectly with human resouces).  M. Weber costructed a model of bureaucrracy which was the ideal type for him .  Along with Émile Durkheim and Karl Marx he is regarded as founder of sociology M.Weber
  • 11. History of Human Resource Management Classical school of management ( 1920-1950) e.g. H. Fayol, M. Weber they dealt with human resources only indirectly. This shows Fayol's 14 principles which indicated the authority, division of labor, responsibility, discipline, salary etc. H. Fayol
  • 12. Manager's competences small enterprise medium enterprise large enterprise Administrative skills/talents 25% 30% 40% Technical skills/talents 30% 25% 15% Trade skills/talents 15% 15% 15% Others: financial and accounting skills/talents 30% 30% 30%
  • 13. History of Human Resource Management  School of interpersonal relations 1930-1950 (E. Mayo, F.J. Roethlisberger) conducted research on the impact of work organization and an adequate pay on the increase in pay productivity. Some factors, for example, relation between employees may have more E. Mayo impact on the employee than financial factors
  • 14. History of Human Resource Management The Behavioral School (the 1950s) continued and changed the achievements of the school of interpersonal relations (Ch. Argiris, R. Likert, and Mc Gregor). They investigated tensions between traditional organizational structures and the individual needs of employees
  • 15. History of Human Resource Management  Human resource development after second war: There are important issues related to the protection of work, humanization of work or employee participation and their work organization  The image of the employee changes - attention is paid to the employee's potential, its development. .
  • 16. History of Human Resource Management Models of human resource management Michigan model Harvard model
  • 17. Michigan model  This model would be described as ‘hard’ HRM because it emphasises treating employees as a means to achieving the organisation’s strategy, as a resource that is used in a calculative and purely rational manner.  In this concept, the company's strategy is of paramount importance.
  • 19. Michigan model  In this model, we distinguish four forms: _e_e_ _ _ _ n, a _ _ r _ _ _ a _ r _ _ _ _d. _ _ v_ _ o _m _ _ t
  • 20. Michigan model  In this model, we distinguish four forms:  s e_e_ t i _ n,  a p _ r _ _ s a l r _ w a _d. d _ v e _ o p m _ _ t
  • 21. Michigan model In this model, we distinguish four forms: SELECTION – finding the most suitable employees in order to meet business needs  APPRISAL – monitoring perfomance and providing feedback to the organisation and its employment REWARD – ? DEVELOPMENT – evolving the skills and knowledge required to meet buisness objectives.
  • 22. Michigan model SINGLE-PRODUCT COMPANY MULTI-DIVISIONAL STRUCTURE SELECTION its people on the basis of their EXPERTISE systematic and according both functional EXPIERIENCE and GENERAL MANAGMENT ABILITY APPRAISAL INFORMAL, administered via contact FORMAL, impersonal based on quantitative criteria such as productivity and return on investment and on qualitative, subjective, judgments about individual performance REWARDS UNSYSTEMATIC across the function and employee development SYSTEMATIC reward contribution to be diversification trategy, and it’s likely that bonuses would be granted according to achievment of profitabilility targets DEVELOPME NT will be limited primarily to the FUNCTIONAL across the employee works MORE COMPLEX AND SYSTEMATIC– employees are accustomed to being periodically tranfserred to diffrent functions and
  • 23. Harvard model In this model, we distinguish the following management areas: employee participation, employee mobility, remuneration systems, work systems.
  • 24. Harvard model  Variant clan  Variant bureaucracy  Variant market
  • 25. Harvard model participates in the life of the organization employee takes part in projects CLAN VARIANT employee variant is treated as height of salary depends on a member of the organization, the duration of the employees work and their share in the organization's profits.
  • 26. Harvard model BUREAUCRACY VARIANT the employee is treated as a subordinate. The possibility of participation is only in the official way The salary is determined based on the job requirements. In this variant there is a high degree of division of work and integration through the hierarchy.
  • 27. Harvard model MARKET VARIANT  Employee as a contractor  Participation is determined by the framework of the employment contract.  Acceptance and dismissal depends on the needs of the organization.  The basis for remuneration are the effects of work. Employees get tasks or other orders
  • 28. The problem in defining
  • 29. Resource  That’s a certain amount of something  That has been accumulated for future use  This is something that can be used in the future, a resource can mean an effort e.g.a work machine, but it can also affect certain assets
  • 30. Human Resorce Managemant The concept of management in the area of personal services. It assumes that human resources are an asset of the company and a source of competitiveness. is the strategic approach to the effective management of people in an organization, so that they help the business gain a competitive advantage. Commonly known as the HR department, it is designed to maximize employee’s performance in service of an employer's strategic objectives.
  • 31. Human Resorce Managemant Features of human resources:  human resources can be a source of competitive advantage,  the human resources strategy is often integrated into the organization's strategy,  line managers should be active in planning and organizing, managing and controlling - a way of decentralization,  the importance of organizational culture developing direct forms of participation.
  • 32. QUESTIONS  1) Who intrudeced a piecework pay system? a) H. Gant b) E. Mayo c) F.W. Taylor 2) In which variant the employee is treated as a member of the organization? a) clan variant b) bureucracy variant c) market variant 3) Who was the representative of the behavioral school? a) E. Mayo b) M. Weber c) H. Fayol
  • 33. Strategy in human resource management
  • 34. Organising chaos Strategy introduce coherent vision of organisation Highlights need of both long-term and short-term planning Sequence of actions Maximizing profits and efficiency Reduction of uncertainty
  • 35. Strategies... … overall plan of realisation of objectives of organisation in long- term perspective … determines place of organisation in society … include process of analysing strong and weak points of organistaion … general mission of organisation
  • 36. Types of strategy •The classical or rational- planning approach •The evolutionary approach •The processual approach •The systematic approach
  • 37. The classical or rational- planning approach Emerged in 1960's Formal and planed strategy Profit maximisation Fitting internal plans to external contexts Analitical character of process
  • 38. The processual approach Emerged in 1970's Crafted and emergent strategy Focus on internal politics Acknowledging limitation of human being Psychological factors
  • 39. The evolutionary approach Emerged in 1980's Efficient strategy Natural selection Survival of the fittest Market based aproach
  • 40. The systematic approach Emerged in 1990's Embedded strategy Local character Focusing on external condins conditions Shaped by social and cultural factors
  • 41. Strategy in the context of human resource management Employment policy Plan of recruitment Analasis and valuation of existing workplaces Methods of mobilising employees Training planning Carrier planning
  • 42. Strategic human resource management Attracting, developing, rewarding, and retaining employees Benefit of both te employees and the organisation as a whole Interaction between departments Increasing chance of success
  • 43. Steps to strategic human resourc e management 1. Understanding objectives of organisation 2. Evaluation of capability 3. Analysis of current capacity of employment in context of mission and goals 4.Estimating frequency of future requirements 5.Determining the tools required for employees to complete the job 6. Implementation of human resource management strategy 7.Evaluation and corrective action
  • 44. Links of photos  http://zarzadzaniekapitalemludzkim.blox.pl/2013/07/Zarzadzanie-zasobami-ludzkimi-w- sposob.html  http://www.swietlicachelmek.pl/wp-content/uploads/2013/11/ksi%C4%85zka1.jpg  http://virtualacademy.pl/blog/2015/03/10/zarzadzanie-zmiana/  http://www.piast.neostrada.pl/strona22.html  http://www.authorstream.com/Presentation/shafqalam-2099720-managment-mobilink/  https://opakowania.com.pl/oferta/mnv-maszyna-do-produkcji-workow-papierowych- 547373.html  http://biblioteka.pelplin.pl/aktualnosci/grudniowe-pogadanki-filozoficzne-z- eureka/attachment/znak-zapytania/  https://library.stevens.edu/archives/special-collections/fwtaylorcollection  https://www.flickr.com/photos/lucgaloppin/6077586841  http://nextews.com/0f2f1818/  http://paulooliveiramartins1967.blogspot.com/2012/11/unit-1-michigan-model.html  https://gospodarka.dziennik.pl/praca/artykuly/461826,noz-w-plecy-tak-pracownicy- niszcza-firmy.html  https://m.interia.pl/biznes/news,1972138  http://www.praca.egospodarka.pl/135042,Wynagrodzenia-pracownikow- produkcyjnych-Jakie-stawki-i-premie,1,55,1.html  https://www.economist.com/news/2009/01/09/max-weber