1. Tiltproof Incorporated
Document No. 5.10.7
Payment Processor Reconciliation for Effective Date 04/25/2007
Cassandra Revision Date
Approval GN
1.0
This document establishes how to handle payment processor reconciliation for
Purpose: Cassandra Visa and MasterCard.
2.0 1) Cashier Team Leads
Persons 2) Supervisors
Affected:
3.0 1) Printable version: tpfs1nwworkflow$HANDBOOK-CASHIER TL
Forms, AND ABOVEPrint VersionsCashier TL and Above Handbook5.10.7
Cassandra.doc
Checklists,
Flowchart:
4.0 A) Contact Information
Policy: 1) The merchant account for deposits is
<https://securetrading.net/merchantServices/>.
2) Robert Robinson, Account Manager, can be reached at
<Robert.Robinson@uc.com> or <robertrobbo@yahoo.co.uk>.
3) Ian Hughes, Support Representative, can be reached at
 <ian.hughes@securetrading.com>
 Telephone +44 (0)1248 672 050
 Fax +44 (0)1248 672 099
4) For General Support contact <support@securetrading.com>
5) Send inquiries from the <Operations@fulltiltpoker.com> email address.
 Include David Quach on all important payment processor
related emails <dquach@pocketkings.ie > (i.e. processor policy
inquiries, replenishment requests).

2. Tiltproof Incorporated
5.0 A) Deposit Transaction Search
Procedure: 1) Go to <https://securetrading.net/merchantServices/>.
2) Login with the User ID and Password
3) Select “Transactions”
4) Enter the appropriate date range dd/mm/yyyy to dd/mm/yyyy if
different than the default.
5) In optional fields, check the box “Order Ref” to include the Transfer IX.
 All other settings can be left as default depending on the
search needed.
6) Select “Search”
7) For further information, including the address and email address of the
depositor, select the “Transaction Ref” of the appropriate transaction.
B) ProcessingFailed Deposits
1) Open the “Deposit” queue in WAT
2) Check the status of the transaction on the merchant account as listed
in the “Result” column:
a) Result “1”, Successful
 Enter the Cassandra “Transaction Ref” as “Auth Code 1”
 Leave “Auth Code 2” blank
 Notate “Cass Visa/MC DEP: Approved by
processor.”
 Select “Accept Deposit”
b) Result “0” or “2”, Error/Failure/Decline
 Fail the transaction in WAT
 Notate “Cass Visa/MC DEP: Declined by
processor.”
c) Not Found on Cassandra Site
 Fail the transaction in WAT
 Notate “Cass Visa/MC DEP: not found on
processor site.”
6.0 1) Order Ref: references the transaction by the Transfer IX used to
Definitions: identify the transaction in WAT.
2) Result: Status of each transaction: 0 for an error; 1 for a success; 2 for a
failure / decline.
7.0
Revision
History: